Brush Salon Opiniões 122

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was just picking up product at your East Broadway location and there was a flutter of activity at the front reception. Everyone was sooooo friendly and pleasant and helpful. It was a 5 star experien... Ver mais

Classificada 5 em 5 estrelas

Always such an outstanding experience. Tyana is such a wizard with hair cut and colour. We always have a few good giggles about everything and nothing! Her assistant, Kim, gives the best shampoos,... Ver mais

Classificada 1 em 5 estrelas

Was supposed to take a few days to deliver. It ended up being few weeks, and having to call several times to try understand what was happening.

Classificada 5 em 5 estrelas

Navigating your web store was a very pleasant experience. I was also happy to find the product I was seeking, as it has proven rather difficult to locate. I appreciate that you kept me informed thro... Ver mais

Informações sobre a empresa

  1. Cabeleireiro

Escrito pela empresa

BRUSH is dedicated to providing our clients with an exceptional experience, creating the latest hair techniques, and curating the Industry’s best products. We serve our clients with trusted brands and product recommendations, in salon and online. With a passion for our craft, a focus and commitment to the highest quality, and sustainability to benefit the planet, we generate client confidence and trust in everything we do.


Informações de contacto


4,0

Bom

TrustScore: 4 em 5

122 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 22% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(122)

28 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Priority Shipping Fee, Still Took Four Days…

I paid for priority shipping ($23 on one item), which is presented as arriving in one business day. I ordered on a Sunday and received it on Thursday. The item wasn’t shipped until Tuesday evening- after the cutoff time- so the shipping alone was two days, on top of the two days to prepare for shipping. I guess I made the mistake of thinking they would prioritize sending the package out, as well, when someone upgrades the shipping to the fastest means. I do not believe express would have been any difference in arrival time. The shipping distance was Vancouver to Kelowna.

20 de agosto de 2024
logótipo da Brush Salon

Resposta da Brush Salon

Hello Shanna,

Thank you for sharing your feedback, and we are truly sorry to hear that your package didn’t arrive within the expected timeframe. We completely understand how disappointing that must have been, especially after opting for priority shipping.

We do our best to ship out orders as quickly as possible, typically within 24 hours, so we understand your frustration that it took longer in this instance. We’d be more than happy to refund the shipping cost you paid, as this experience didn’t meet the level of service we strive for.

Thank you again for bringing this to our attention, and if there’s anything else we can assist with, please don’t hesitate to reach out to me directly at admin@brushsalon.ca. We appreciate your support of our small, family-operated business.

Best regards,

Michael

Classificada 5 em 5 estrelas

Always perfect

Second order from Brush Salon and everytime it was perfect. Very good prices and a wide selection of products. Thank you and looking forward to purchase from again.

3 de julho de 2024
Classificada 5 em 5 estrelas

Great

They delivered on what I wanted from their online site.

19 de junho de 2024
Classificada 5 em 5 estrelas

Online ordering

I have ordered product from the website for a couple years now and it is always a good experience. My orders always arrive super quick. Never had an issue. Would recommend!

6 de junho de 2024
Classificada 5 em 5 estrelas

I love Brush!

Brush has been amazing. Inclusive setting and all staff are extremely friendly. JI is amazing. She listens to what you are looking for and provides insight and feedback to help get the look you want.
Products at Brush are great and pricing is reasonable

29 de maio de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais