BSB Solicitors  Opiniões 

Victoria was amazing. She was sincere, attentive, caring and understanding, she reassured me and took me through every process and step needed whilst making it very smooth and easy for me during my difficult time. I cannot recommend her enough, she was knowledgeable and well connected which was both reassuring and helpful to my case. She built a strong case which highlighted my circumstances and I am extremely grateful for her support and results.

I found myself facing 80+ fare evasion charges from TFL for trips I never took. It was frustrating to see how TFL's process works, where they cast a wide net over the preceding 8 weeks, leaving the burden of proof on the accused. Having to gather evidence of my whereabouts felt overwhelming, as nobody meticulously documents every moment of their day with evidence. I believed this put me at a disadvantage, causing significant stress, and for the first time, I found myself avoiding the issue. Thankfully, I found that I could trace my whereabout with evidence.

Before turning to BSB Solicitors, I initially reached out to another legal firm, attracted by their marketing and claims. They promised a prompt response but failed to deliver, citing a backlog of work. On their website they listed what to expect as definite, which was not my experience. Feeling desperate and pressed for time, I realised I needed a law firm that would prioritise my case, regardless of their workload. That's when I connected with Victoria Duffy at BSB Solicitors.

Victoria listened attentively to my concerns and meticulously assessed my case, even extending our call beyond the allotted time to ensure clarity. She provided insight into TFL's legal stance, clarified misconceptions (apparently it doesn’t work the way you'd think), and outlined the necessary steps for my defense. Throughout the process, she maintained transparent communication, promptly rescheduled court dates, and liaised with TFL on my behalf.

Thanks to Victoria's expertise and swift action, the outcome met my expectations. Within a week of submitting my evidence, all charges were dropped, and I received a warning. The quick resolution alleviated my worries, and I appreciate Victoria's professionalism and dedication. I wholeheartedly recommend her services for anyone facing similar challenges.

Just wanted to say a massive thank you to Victoria Duffy as I was dealing with an issue that really could’ve affected my career she was really understanding, direct and really made me feel comfortable throughout this whole process and thankfully got the outcome I wanted.

Amazing!! Jon went above and beyond to represent me

Can not speak highly enough of the team, any help, support I needed Jon was either a call or e-mail away and was very quick with a response and advice

HIGHLY HIGHLY RECOMMEND THE TEAM

A HUGE thank you. Words can't express my appreciation!!

The best of Best of the best! Honestly 5+ stars

I highly recommend Victoria and BSB team!!!

Chiltern Rail were set on prosecuting and securing a criminal conviction, which would have had a detrimental impact on my ability to remain in current work.

Victoria took time to know my case and most importantly circumstances and managed to secure an out of court settlement.

FYI - Two other solicitors told me it's a waste of time to try and secure a out of court settlement.

Mike Coppola

I was grateful to BSB Solicitors for their assistance in successfully resolving my fare evasion matter. I will be eternally thankful to Victoria Duffy for making things happen. I was so shattered and depressed since I had some technical issues with my bank and was unaware of the seriousness of the situation, so I simply gave my information to the inspector when he said I hadn't paid. I was very worried when I received the letters. For some reason, I was unable to acquire evidence from my bank and did not receive an appropriate response from them as well. Nobody believed me, including my sister, and I contacted other solicitors, some of them were arrogant and treated me as a criminal.

For the first time, someone listened to what I said, boosted my confidence, brought my smile back, and gave me faith. That is Victoria Duffy. For some reason, I got positivity from her first email, which was so positive, and when we had our first phone call, I felt so at ease since she listened and trusted me. The main difference from other solicitors is that everyone asked me to apologize for not paying the fare, whereas all lawyers told me that I did not pay. But Victoria Duffy believed me, and we proceeded with the truth in this case, I acquired all of the strong evidence as Victoria suggested, and I was successful in my case.

I contacted all of the solicitors throughout this time, so if you are going through a difficult situation, don't be anxious like I was, and for a peaceful and 100% success rate, I recommend BSB Solicitors, particularly Victoria Duffy.

Victoria Duffy is a tremendous asset to the BSB Solicitors.

Kind regards,
Niranjchan

I first contacted BSB Solicitors during the Christmas holiday because I received a letter regarding a fare Evasion that happened back in October 23. The threat of a criminal record had me worried but after the initial call with BSB, I was reassured and Jonathan Black reached out to me in a few minutes.
Jonathan handled my case with Urgency and he was a true professional, bearing in mind this was during the holiday break. With his help I was able to get the best deal out of the situation. I’d definitely recommend.

I mainly dealt with Jim Skelsey but him and the team as a whole are great also! Jim went well above and beyond to help me, more than I know a lot of other solicitors would. He was incredibly professional and kept me at ease, keeping me updated on everything that was going on in my case and readily available to talk If there was anything I didn’t understand. Couldn’t recommend bsb more.

Victoria was very clear with everything i needed to do which made the process very easy, she was also always open to any questions i wanted to ask which made me feel secure and safe. she wrote up my case amazingly, with the added bonus of winning it for me too. I'd definitely recommend it to anyone in a similar situation :) Thank you!

I was facing a daunting situation with TfL charging me for a fare evasion of £2, with the looming threat of a criminal record. I contacted BSB Solicitors and, from the initial call, their empathy and understanding were remarkable.

Victoria handled my case with exceptional professionalism, being very thorough at every step of the process. It was only thanks to Victoria's persistence and wealth of experience that TfL finally decided to withdraw the charges, opting for a formal warning instead – the best case scenario.

I am immensely grateful for BSB Solicitors' outstanding service, and I wholeheartedly recommend them for their expertise, empathy, and unwavering commitment to their clients.

We don’t usually do online reviews but for Victoria at BSB solicitors we must.

During a very stressful situation we needed to feel that we were in safe hands and that’s exactly how it was with Victoria. She kept us informed and guided us at all stages and got us the best possible outcome. We highly recommend Victoria!

Exquisite law firm, providing quality legal advice and court support to those who need it the most. I am satisfied with the service I received and would recommend this firm to anyone.

AM

Jim and Jacob were a pleasure to work with - highly reassuring and worked with speed and accuracy against tight deadlines to resolve my matter. Very happy with the quality of the advice and support received and the fairness of their rates. Hope to not require their services again, but would recommend if you do!

BSB solicitor are one of the best in the business I have been with BSB since 2012 and they always been there on time and always ready to help and all the lawyers are always very clear specially Jim he’s absolutely very clear and honest and does very very best to help you in a situation

My mum was wrongly accused of 93 fare evasions. Jim was incredibly helpful. He was approachable, understanding, and extremely efficient in handling our case. I highly recommend this law firm.

I recently instructed BSB for advice and I could not be happier with the experience. Everyone who I spoke to at the firm was extremely helpful. A special mention for Jim, who was professional, extremely knowledgable, and thoughtful throughout. His guidance was instrumental in obtaining a satisfactory outcome to my issue.

I was a client of BSB regarding a minor charge. James was professional, responsive, and understanding. I had a lot on the line if the case went the wrong way. We decided to do appeal to the CPS that a conviction was not in the public and got the case reviewed. We were successful in this case. The prosecution decided to not proceed in this regard.

I kept the job, which I would have lost had a a full conviction, that I love.

I can honestly say this wouldn't have been the case without James's attention. I am extremely grateful to him and the team.
They are extremely hard-working and conscientious. Highly recommended.

I worked with Jonathan from BSB solicitors who was responsive, professional and passionate about the work, supporting his client to ensure the best possible outcome.