Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

4,3

Excelente

TrustScore: 4.5 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(9)

1 opinião nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Our new favourite bubble tea shop

Our new favourite bubble tea shop! Great customer service Perfect amount of sweetness My faves are the classic brown sugar teas and passion fruit with mango.And I was also lucky to get some of their tiramisu it was brilliant would definitely come back here

25 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing, the bubble tea is so sweet and it the taste compares to nothing I have had before, the bubble tea they make here is top quality. I highly recommend it.

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

BUBBLE TEA STAFF HARRASS

BUBBLE TEA STAFF HARRASS, HUMILIATE AND LAUGH TO THE FACE OF DISSABLED CLIENT WAITTING FOR HER CARER TO HAVE DRINKS WITH.

I'm a dissabled client, with a wheelchair I can't operate myself. I can only walk short distances on two stick with difficulties which anyone can see clearly for themselves.

I was waiting for my carer to join me on the 18.07.18 to have drinks, catch up and carry on with our day. I was told, 3 times few minutes after sitting down and while being clearly on the phone with an urgent official type call, that I had to order.

The staff was made aware I was waiting for my carer.

He then added that I was blocking the entrance with my wheelchair, with a buggy passing by easily few minutes latter disproving him. I have further photographic evidence that this is not the case and hope that the shop CCTV will be available to the shop management to clearly show this. There were enough space for either a Twin Buggy or one of the Bariactric bigger wheelchair to go in and out with extra space to spare.

20mins latter he litteraly ordered me to "order something or GO!", his exact words. The shop had empty tables at the time, one right next to me, and further down in the shop. I wasn't therefore preventing customers to be seated and served. None were waiting. The staff told me that clients HAD to order WITHIN 20mins or leave with no sign on the shop clients had to do so.

The alledged manager, whom I tried to speak to, talked about me accross the shop to the staff in front of other clients in a language I don't understand, making a show of me. They spoke in a different language I don't understand, and in front of other clients, making a show of me, humiliating me. The clients who by then sat next to us, confirmed this, by them asking details on the "complaint about ordering", a fact they could only know from the language spoken. They had just come in the shop so didn't witness anything before that.

The alledged manager then laughed to my face when talking to me. He confirmed he was refusing to give me his name and walked away with no explanation whatsoever or at very least help I asked about information on making a complaint.

I've been to East Ham Bubble Tea from the time they opened and often do each time I am in the area, as I like their special teas. I never had this level of disrespect, harassment, belittlement problem before. I was further shocked by being discriminated about due to my disabilities. There have been repeated wrong orders before, but nothing anywhere near that scale.

I'm putting this up for other customers who may have had experienced the same situation. And others to be aware of this. I met one of the managers I seemed to recall, who is both polite and kind. I hope that management will address and take my complaint seriously.

I hope that few staff with a lack of basic manners won't stop any of us to enjoy Buble Tea or spoil our day.

19 de julho de 2018
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais