Buff Browz Opiniões 

253
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Avevo già acquistato questi prodotti in passato e mi ero trovata molto bene, tanto da volerli ricomprare. Purtroppo questa volta l’esperienza di acquisto è stata deludente. Il sito indicava chi... Ver mais

Classificada 5 em 5 estrelas

Great products, fast dispatch and speedy delivery every time i have placed an order. I love the amount of free education and learning resources available, as a beginner lash and brow tech this is in... Ver mais

Classificada 5 em 5 estrelas

I have ordered from buff browz many times. Some including buff browz products, other times sourcing other brands. Their prices are either matched or beating others and the whole process of effi... Ver mais

Classificada 5 em 5 estrelas

Love these products. I’ve been using the cystemine lift for Korean for the past few months and the results are great. The TGA lash lift sachets give amazing results too (better than nouveau LVL).... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos
  2. também em
  3. Fábrica de cosméticos

Escrito pela empresa

The UK's fastest growing Brow Brand, creators of the highest quality eyebrow lamination kit & lash lift kit. Hybrid stain and Eyebrow Tint also available. Now offering other Brow & Lash maintenance products


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

253 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(253)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great products. Fast delivery and great customer service.

I love all their products. My favourites are the brow definer pen. Lamination and lash lift solutions and the brow care range. I have ordered religiously from them since starting my business back in 2021 and never had any issues. The website is easy to use and I’ve always had super fast and efficient delivery. Thank you buff. You guys are great 💕

21 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy, efficient and convenient!

I love the products that buff Browz stock and that I can find them all under one roof! I needed lash lift & tint products fast (I’d ran out), and I’m thrilled that they were shipped the same day (order before 5pm)….and even though it’s Easter coming up, I know they’ll be on time!
Thanks guys!

16 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product!

Was afraid to make the switch for my brow lamination products, but I’m glad I did! I absolutely love working with this line and the costumer service has been great! 10/10

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely LOVE my products

Absolutely LOVE my products. They arrived so quickly and are absolutely perfect. Packaging is also such a vibe! Can't wait to order again soon!

18 de fevereiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

My 1st order

My 1st order
Main item "refunded" AFTER you shipped order...verses offering replacement in another type to complete my order.

Now I have to reorder & pay 2nd shipping!

I need for Service by next week or have to cancel appt.

17 de fevereiro de 2025
Opinião espontânea
logótipo da Buff Browz

Resposta da Buff Browz

Hi Ali!

We have emailed you back as soon as we could this morning. As your item was out of stock we issued a refund but have now arranged for a free shipping code so you can order again with no shipping cost.

Kind regards,
The Buff Team

Classificada 1 em 5 estrelas

Parcel not delivered customer service is awful

Amazing products but customer service is not great at all. I had a parcel lost by DPD that I ordered 10 days ago. I have had to chase Buff Browz for every bit of communication regarding my parcel with no apology or sense of concern that a parcel worth £108 has been lost and that I didn’t have my products that I needed to complete case studies for my course. I have been told they are making a claim and I will get a refund but that just puts me in the same place I was 10 days ago. I mays well not have ordered the parcel in the first place. I won’t be ordering directly through them again. Really disappointed as they just don’t seem to care and customer care should be such a huge part of every retailer.

17 de fevereiro de 2025
Opinião espontânea
logótipo da Buff Browz

Resposta da Buff Browz

We apologise again for the lengthy process but unfortunately is something we have to go through with any missing parcel with DPD and we have cc'd you into every email we have sent to DPD and do all we can to keep our customer in the loop.

We take our customer service very seriously as a small business but this is process we have to go through. 

Please advise if you would like a refund or a replacement parcel. 

Classificada 1 em 5 estrelas

Disappointed.

I ordered a lot of items which I understand needs a big box, but the packaging was absolutely terrible and had no thought or consideration for my items. I ordered the tent set and elimination, set with wax and aftercare in the box. There was extra room. No one put any packaging material to prevent damage. My wax lotion spilled everywhere all over my items. Also, all my lamination and tint was crushed and covered in lotion. The box was falling apart because it was so thin that the shipping company had to re-tape it. honestly, it just seems like someone threw all these items in it oversize box and sent it out. I’m very disappointed because I spent a lot of money on these items because I’ve been wanting to try this brand. I’m not even sure if I should order again. I was hoping to receive my package like how others post theirs in a black buff brow box with love and care.

5 de fevereiro de 2025
Opinião espontânea
logótipo da Buff Browz

Resposta da Buff Browz

Hi Mariana! We apologise for this and have offered you a replacement which is being sent out today for you. Kind regards :)

Classificada 2 em 5 estrelas

I received the wrong product

I received the wrong product, and when I explained to the company that I needed the correct items in by a certain date due to an event they could not accommodate my request for expedited shipping. Waste of my money

3 de fevereiro de 2025
Opinião espontânea
logótipo da Buff Browz

Resposta da Buff Browz

Hi Idalisse,

Apologies for this.

Unfortunately as we are based in the UK and you are based in the USA we cannot provide a next day service.

We arranged for the correct item to be sent out with the fastest shipping possible for you.

Many thanks
The Buff Team

Classificada 2 em 5 estrelas

Not very happy with brow lamination…

Not very happy with brow lamination products. After 3min and 20 seconds of no 1, I ve seen I lost 4 hairs. And at 4 minutes another 2. So I wiped of quiqly and I ve done step 2 and 3. Not happy with results….
And Brow tint is just ok 😅

23 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing products

Amazing products. I only ever have the best results when using buff browz. It has quickly become my go to for lamination and lash lift services. I have had nothing but positive feedback from my clients.

29 de dezembro de 2024
Opinião espontânea

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