Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The online catalog makes it easy to find what we need and get replacement bulbs quickly. In the event that they don't have what we need in stock, their courteous and helpful representatives reach out... Ver mais

Classificada 5 em 5 estrelas

I've been buying light bulbs for my photo equeipment from Bulb Direct for many years and have always found exactly what what I need quickly and efficiently. This time around I was having proble... Ver mais

Classificada 5 em 5 estrelas

good value and very good service after I bought energy saving bulbs for my whole property

Classificada 5 em 5 estrelas

Bulb Direct staff were very helpful in suppling my old and out of production lamps. Polite and Friendly emails made a very pleasant and easy transaction. A Special thank-you for helping to process... Ver mais

Informações sobre a empresa


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Got what we needed fast

We have an art deco light fixture that came with the house. The bulbs are not available locally. Your website was easy to navigate, I found what I needed and delivery was quick. Thank you for excellent service.

24 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

First Experience

I found your firm via Google. Found the rare bulb I needed via your pictures and bulb data. Placed the order and had it in four days.
I was pleasantly satisfied.

10 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service

Very polite and helpful customer service department. Nicely packaged and labeled bulbs. A+++

23 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

1460X-EI

In the past, I have not had to make many purchases from Bulb Direct. However, the few times I have made purchases have been excellent and always delivered within the promised time frame, and the bulbs received in excellent condition. In the future, if I do need bulbs, I will look here for sourcing first.

22 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience!

I hunted everywhere for a discontinued bulb and found one on BulbDirect --it was exactly what I was looking for, the shipping was fast, and it arrived carefully packaged in perfect shape. I'd happily order from these folks again!

17 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks

I appreciate having access to bulbs I wouldn't know where to find if it were not for your website. The process was quick and easy. The bulbs have arrived in good time.

15 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Easy Does It

I needed a lamp for a Chinon S8 projector and found the correct one
at Bulb Direct. Ordering was easy, price was right and delivery to my
mailbox was fast. Buyer 100% satisfied with this transaction.

14 de dezembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Courteous, quick service and delivery

The bulb I ordered was no longer available and I received a phone call and an email and was asked if I wanted another option - same bulb, different manufacturer. Very prompt and courteous. And very quick delivery.

11 de dezembro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

customer relations

Things did not go so smooth getting my account re-set-up after a while I was ready to go elsewhere. Very pushy with every detail and I had been a customer for many years but had not purchased anything for over two years.

30 de novembro de 2016
Opinião espontânea
logótipo da Bulb Direct

Resposta da Bulb Direct

Mike,

I understand your frustration and I am sorry to hear that you did not have a good experience. We strive to always provide the best customer service possible. Please understand that our customer service representatives are trained to always gather the most up-to-date information as possible to ensure there are no issues. This is particularly important when customers have not purchased from us in several years.

Please accept my deepest apologies for the unsatisfactory experience. Allow us to ship your next package free of charge. A note will be added to your account.

Sincerely,
Randy
President/CEO

Classificada 5 em 5 estrelas

Great customer service

Ordered light bulbs from here for microscope. Sent them in a timely manner, however they didn't fit. They took them back and sent a refund right away. Had to pay return shipping costs though. Overall, great customer service and will buy from again.

10 de outubro de 2016
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais