The customer service I experienced when I had a delayed order was outstanding. Bulldog is always on time with their deliveries and when I encountered a delay in my shipment, Younis was very helpful. H... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Horrific!!! If I could give zero I would Ordered in February, some products arrived, some didn’t. I’ve emailed, filled in countless forms, messaged on instagram - was promised a delivery cont... Ver mais
Very similar to other reviews. Ordered about a month ago and no response despite numerous chases and a request for a refund. There's no email address or uk phone number, so anyone who buys products at... Ver mais
I always purchase bulldog for my partner, normally I would buy in person but with it being November and being busy at work, I decided to order online. It's now January 6th still no response from email... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hello, we're Bulldog Skincare. Whether you have regular, dry, sensitive, oily or mature skin, Bulldog is here to help you look and feel your best.
Informações de contacto
London, Reino Unido
- thebulldog@bulldogskincare.com
- bulldogskincare.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service
The customer service I experienced when I had a delayed order was outstanding. Bulldog is always on time with their deliveries and when I encountered a delay in my shipment, Younis was very helpful. He clearly explained the cause of the delay and also refunded me.
No product and no refund.
I placed an order with Bulldog Skincare on the 7th June 2026 and after about a week I noticed that it hadn't been shipped yet, so I reached out by e-mail to get an update. No update was or has been received.
I sent two e-mails chasing this order on the 20th June and the 29th June, neither were acknowledged or responded to.
I sent a further e-mail on the 8th July requesting the cancellation of my order, which had still not shipped or even been prepared for delivery according to the notes on their website. I was responded to by "Younis" on the 20th July to let me know that he had issued a refund which will be in my account within 28 days.
At the time of posting this message, 14th September, I have not yet received the refund. I reached out again today and received an AI e-mail back telling me that they're forwarding me to a human being. The quest for a refund continues with Bulldog Skincare. No customer service whatsoever.
DON'T BUY FROM BULLDOG
Unfortunately I wish I had read the reviews before placing an order with this Company. I completely agree with the reviews stating how disappointing the customer service has been. Like many others my parcel has not arrived as expected it seems this company are fond of accepting our money and not sending the products truly nothing short of a criminal act stealing the monies paid in good faith. I will be requesting a full refund but that appears to also be a lost cause as in the case of other reviews. When are they going to acknowledge the rubbish customer service and treat people with respect?
Not that great!
Reading these reviews has got me seriously worried. Bought quite a few products from in stores but its not great. The shower gel i bought makes my skin dry out which its supposed to be helping dry skin. Wont be buying again. No derp moisture into my skin which it is supposed to do
This company don’t pay their bills to…
This company don’t pay their bills to small companies and hold them to ransom. Boycott bulldog as they are unethical in their business dealings. Shame on them for forcing smaller companies into liquidation while promoting themselves. BOO
No products received
Very similar to other reviews. Ordered about a month ago and no response despite numerous chases and a request for a refund. There's no email address or uk phone number, so anyone who buys products at bulldog is putting their money at risk.
Online tracking/ harassment after placing an order.
Ordered some items and ever since then I've been constantly tracked online. I cannot watch youtube now without the same incredibly annoying unskippable "woah, dat wetsuit is tight bruv" advert which plays TWICE before I can watch videos.
This is a really bad look. You're abusing the cookies policy and tracking your customers. Just because I bought something off you doesn't give you the right to snoop on my online activity.
I will not be using your company again. Respect your customers privacy. Stop with the tracking. Stop with the cretinous youtube adverts.
Updated review
Updating my review.. after complaining to their customer service they sent across a new parcel which arrived promptly. Still keeping it at 4stars because they should try to get it right the first time.. it's a shame that such a great product line is getting such bad reviews purely based off of their delivery
Previous review below
Placed an order 8 days ago and was promised delivery in 2 to 4 days.. their useless delivery service Yodel is yet to deliver.. absolutely abysmal service would never buy from them again
Fixed a problem with my order and got…
Fixed a problem with my order and got it delivered asap
Emailed them regarding the £9 anti age…
Emailed them regarding the £9 anti age defence no SPF. Go to Aldi and buy Rejuvenate day cream with SPF30 £3:99 absolutely brilliant stuff.
Absolutely horrendous
Absolutely horrendous . I received missing items from my order . This was supposed to be a birthday gift for someone and I have emailed several times over 2 weeks and even replied using their ticket 🎫 issue procedure, instagram , facebook etc and not so much as a word apart from the constant sales ad emails that they’re quick enough to keep generating !! Absolutely disgusting! If I had seen some of these reviews on here beforehand I would never have placed the order . I am going to apply to my credit card company for a refund and go for a different line of product altogether . Bulldog you should be ashamed treating customers this way . I would give zero stars if able !!!
Horrific!!!
Horrific!!!
If I could give zero I would
Ordered in February, some products arrived, some didn’t. I’ve emailed, filled in countless forms, messaged on instagram - was promised a delivery containing missing items but 4 weeks on nothing.
They offer 10% discount but it’s worthless
I would caution buying anything from Bulldog…
I would caution buying anything from Bulldog.
I Bought products over two weeks ago and nothing delivered apart from a totally useless email stating product delivery delayed. No timescales no response to email asking for clarification.
So if you do not want an unnecessary run-around I would hold on until the situation resolves itself or not.
In the meantime Bulldog are still selling the product and taking your money. Unethical and immoral!
Update
A few hours after I left the review and on Easter Friday in popped a package through the letterbox with the product. No advance notification as promised, in fact total silence to my emails requesting an update.
I have increased the star rating to 3 stars though a 2 star rating would be more appropriate for well below par customer service. I hope the product lives up to expectations.
The don’t reply to your emails
The don’t reply to your emails , no phone number nothing AVOID …
I purchased the Bulldog shaving foam a…
I purchased the Bulldog shaving foam a couple of weeks ago and have recently started using it. Unfortunately, when pressing the nozzle, the foam comes out around the sides of the button rather than through the intended opening. Even after cleaning it, I find that more product continues to leak out the following day.
The canister itself is not dented or damaged externally. However, when I removed the top, it appears that the internal section where the button connects is bent, which seems to be causing the leak.
I’ve previously had a very good experience with your shower gel, so this has been disappointing as it’s my first time trying the shaving foam.
I contacted customer services and received only an automated reply, with no follow-up or advice. Based on other recent reviews, it seems I am not alone in experiencing a lack of response.
I rarely leave negative reviews — most of my reviews are 5-star — but on this occasion I feel a 1-star rating is justified. I hope the company takes feedback like this seriously and uses it as an opportunity to improve both product quality and customer service.
U h4ndic4p ba5tud5 y is ur product good…
U h4ndic4p ba5tud5 y is ur product good but your customer service is a piece of m07her fu6kn trash. Someone needs to be sacked.
Placed an order 2 weeks before…
Placed an order 2 weeks before Christmas. It arrived 5 days after Christmas. Have emailed at least 5 times to arrange return but still no response. Absolutely no customer service. Appalling.
No response to customer service qs
Made an order on 5th December - entirely my error but in checkout the incorrect address auto populated. I noticed immediately and contacted them via website as well as by email following reviving email receipt. I’d requested to have delivery to my billing address. I got a response saying it should be fine but they would contact me. No contact at all but was received at wrong address on 24th December (didn’t have it for Xmas day) and cost me extra to have it shipped on. Emailed customer service to ask why I had no update and was told 2 week response as all the team were on holiday. More than 4 weeks later and nothing. Not a great experience and would not order from them again
Haven't received order, zero response from Bulldog
Placed an order and didn't receive it within the expected time. I checked the tracking details and saw that Yodel had returned the parcel to the seller claiming that they were unable to deliver due to a GPS issue and that I should contact the seller to resolve.
I've attempted to contact Bulldog multiple times and had no response at all, it's been 2 weeks so far.
Bad smell of the moisturiser
I was bought original moisturiser for Xmas. It smells great for the first hour or so, then it smells fusty, like an old damp room. Not sure why this happens, but I've stopped using it!!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








