This VPN company called BulletVPN disabled its VPN service today and did not notify its customers and stole our money. Terrible unprofessional practice. I leave my warning here that BulletVPN led man... Ver mais
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Leia as opiniões dos outros
dont subscribe to bulletvpn. they dont have any customer service, plus once connected, your bandwidth gets cut down to very low. my native speed is 150/150, after connected i can only get 4/15 mbps up... Ver mais
A empresa respondeu
It’s a must in current times to have reliable and fast vpn service. All online services swear that they’re secured and free from cyber attacks, but when it comes to real situations, they fail to keep... Ver mais
A empresa respondeu
Bullet has been pretty good for the last 4 months. I use South African based DSTV.com and though there have been 3-4 hiccups over this period, the outage has only usually been 2-3 days max which is... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Introduction: We are a premium VPN service that allows users to browse the web safely and anonymously thanks to easy-to-use apps for Windows PC, Mac, Android, iOS, and Amazon FireTV. We also support all other Internet-enabled devices using Smart DNS. Features: Six simultaneous devices UltraHD support Kill Switch Leak Protection Zero logging Ever-growing network Money-Back Guarantee : 30 Days Money Back Guarantee Our Pledge: We always strive to improve our service, if you have any comments, please do contact us and we will do our best to make things right.
Informações de contacto
Narva maantee 5, 10117, Tallinn, Estónia
- 3726027267
- feedback@bulletvpn.com
- bulletvpn.com
2,7
Mau
216 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
app on laptop stopped
The application stopped working on my laptop.
After the exchange of three emails it worked again.
8 de outubro de 2020
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this review. We appreciate it a lot!
Good service and very helpful feedback.
Good service and very helpful feedback.
Highly recommend to all.
5 de outubro de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. We are glad to know the VPN works out for you. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service.
was difficult for refund but finally solved
I bought a monthly plan, then found that it is not possible to see any servers and use the VPN service. Then I wrote emails to ask for refund. In the reply, they asked me if I really want refund. I confirmed them and sent a screenshot of the error message .
Afterwards they answered with the exactly same words as the first reply and asked me again my phone model and iOS version without mentioning the refund issue. The so-called ''30 day no questions asked refund'' is not true at all.
No recommendation for BulletVPN!
-------------------
!!!updated!!!
After writing the review here, I finally got money back. They explained the issue as misunderstanding. Hence, I have my correction: from 1 to 2 stars. Hopefully their customer service may get better.
4 de outubro de 2020
Opinião espontânea
Resposta da BulletVPN
Hi
We are deeply sorry for this misunderstanding, we have reviewed our support tickets and assumed you wish to troubleshoot the issue further. Again, we are sorry, this is the first time ever this has happened, we strongly stay behind our 30 day money back guarantee and we have issued a refund.
Well it works like a dream
Well it works like a dream and watch sport from South Africa on Sat
28 de setembro de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Bulletvpn is one of the best
Bulletvpn is one of the best. There mission statement is what it means. If they meant military grade, it is in deed military grade protection. I certainly recommend that you have one for yourself .
25 de setembro de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this good review.
Please do not hesitate to contact us at support@bulletvpn.com. We are always ready to help.
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this good review.
Please do not hesitate to contact us at support@bulletvpn.com. We are always ready to help.
RELIABLE VPN
Decent VPN with good speed and with large servers. Support is excellent, but some minor improvement is needed, and I hope they are working on it.
17 de setembro de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you for your review. We highly appreciate your informed feedback. We are in the process of overhauling our client applications on all platforms. We’d love to hear your feedback on features you’d want to have included in later releases.
DSTV
Still having problems, sometimes, connecting to DSTV and resolution on transfer from ipad to tv can be downgraded.
11 de setembro de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this good review.
Please do not hesitate to contact us at support@bulletvpn.com. We are always ready to help.
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Great VPN
Fast VPN. Many servers all over the world.
Their support is great. Used TeamViewer to check all my settings. All was done fast and reliable.
27 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Good VPN
Good VPN, value for money. Does have glitches then and now though the support team is good and resolves the problems soon.
27 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service. We are available 24/7.
Efficient Team
Very good response from your team in solving my problem. Very efficient. Thanks
27 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Please do not hesitate to contact us if you ever need any help or have any questions or suggestions.
Very good for value and performance
Very good for value and performance. Better than the ones who are touted as top 10 by certain You Tubers.
21 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. We are glad to know the VPN works out for you. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service.
Apps need updates
O would suggest to update the apps and to give the info inside the apps what are the servers that unblock which streaming service, which support torrents etc.
Other than that everything is great.
20 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you for your review. We highly appreciate your informed feedback. We are in the process of overhauling our client applications on all platforms, with the release scheduled for 2020 Q3. We’d love to hear your feedback on features you’d want to have included in later releases.
You were very helpful to respond to my…
You were very helpful to respond to my email quickly. The problem ended up being on my end. When I put my email address in in order to sign in, it was entering a space that I didn’t notice
19 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Generally pretty good and reliable
19 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service. We are available 24/7.
Excellent response
Prompt reply and problem solved. I have used this service for several years now, their support is excellent and trouble shooting equally so. I use another VPN their service is no way as good
18 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hello, thank you very much for taking the time to leave this amazing review. We appreciate it a lot!
Please do not hesitate to contact us if you ever need any help or have any questions or suggestions.
The only VPN service that works with…
The only VPN service that works with DSTv in South Africa!
16 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. We are glad to know the VPN works out for you. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service.
Easy to install and use.
12 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi,
Thank you so much for this awesome review. We are glad that you're satisfied.
Prompt reply and problem solved quickly.
The reply was very prompt on my inability to logon for no apparent reason even though I had my correct password for logging in. They were able to pinpoint the problem after the request for more data. Well done!!
12 de agosto de 2020
Opinião espontânea
Resposta da BulletVPN
Hi! Thanks for the excellent review. Please do not hesitate to get in touch with our Support if you have any inquiries or concerns about the service. We are available 24/7.
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