I originally received an email from Mike sharing that he could help me find business/first class seats if I was in the market for them. His timing was perfect because I had just spent hours trying to... Ver mais
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Leia as opiniões dos outros
Poor communication Emails so confusing, need different formate to present options on one page I ended up buying a ticket with an economy class leg I did not notice till too late Agent was impatien... Ver mais
Jeff did a great job. He had a great demeanor, was patient, and worked hard to find me the best flight for the best price. He had some good recommendations like considering economy premium vs business... Ver mais
Working with a professional on flights, rates and dates makes my travel arrangements easy. We are able to use points to reduce the fare. In the past I've needed help confirming information and my p... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
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Informações de contacto
851 Burlway Road #502, 94010, Burlingame, Estados Unidos da América
- (888) 559-9822
- info@businessclassguru.com
- businessclassguru.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Yana worked very hard to be responsive…
Yana worked very hard to be responsive and help ensure that we found the right seats at a good price.

Resposta da Business Class Guru
Found best itinerary for my many…
Found best itinerary for my many constraints. He was a great communicator and provided rapid response

Resposta da Business Class Guru
Leslie
Leslie, my travel agent was fantastic and took excellent care of every detail. I will use him again.

Resposta da Business Class Guru
Adolfo helped me with my reservation…
Adolfo helped me with my reservation and found a much better deal an connection. I would highly recommend him and Business Class Guru.

Resposta da Business Class Guru
Good service; costs $100 to use
My agent was great and I feel I got a good price. My first complaint is that the $100 fee for the service not stated at all- it just shows up in final bill. Second is the “tipping” option. No one TIPS a travel agent, yet how can you not tip when you’ve gotten good service and you know the agents earnings depend on tips?

Resposta da Business Class Guru
Yana is exceptional
Yana is exceptional - patient, good listener, and very efficient. She has stayed ijn contact with me for years.

Resposta da Business Class Guru
It was a wonderful experience and she…
It was a wonderful experience and she made it very easy

Resposta da Business Class Guru
Always helpful and available
I have received and continue to receive timely and personalized service and assistance with booking business class travel including when plans change or things don't go exactly as planned.

Resposta da Business Class Guru
Yana was very helpful and a pleasure to work with
Yana was very helpful and a pleasure tolo

Resposta da Business Class Guru
Dean has been most helpful in putting…
Dean has been most helpful in putting together a flight to Bonaire, helping me decide what actions to take.

Resposta da Business Class Guru
Hared to get specific information
Getting emails and texts fro "Emma" was both confusing and then irritating. "She" apparently is an AL generated flight agent. My travel agent was very non-specific with the suggestions for flights. I want specific times and costs before making a decision. Since this was the first time I used this service I had a lot of questions that at first were not answered. I felt pressured to make a decision. Then once I agreed to an itinerary, suddenly all these extras were requested of me, potentially increasing the cost by $500. My final assessment will be made after the trip in October. BUt I continue to get almost threatening emails and texts from Emma saying she has tried many times to contact me. There are NO calls on my phone.

Resposta da Business Class Guru
Adolfo was excellent
Adolfo was excellent. He was knowledgeable about our options and prices for the best fares. As first-time business class travelers, he even provided pictures of the seats. We were impressed by how helpful he was in taking us through the process and making sure we understood the documents and procedures.

Resposta da Business Class Guru
Mitchell was great
Mitchell was responsive, knowledgeable and efficient in helping find the best fare and schedule for a multi location trip to Europe.

Resposta da Business Class Guru
Excellent service at Business Class Guru.
Shannon (at Business Class Guru) has always been very efficient at securing excellent fares and routes for my travel. I have worked with Shannon for trips to Europe and the Pacific - and can highly recommend Business Class Guru for your travel needs.

Resposta da Business Class Guru

Resposta da Business Class Guru

Resposta da Business Class Guru
Shannon is knowledgeable courteous and…
Shannon is knowledgeable courteous and organized.

Resposta da Business Class Guru
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