Ordered parts on what thought was UK company on 23/08/2026 as needed part urgently - car booked in for repair on 28/08/2026. Now 01/09/2026 and still waiting part. Car booked in 02/09/2026 for repair... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
ordered a couple parts on sunday, parts arrived present and correct on tuesday, can not fault this service. cheap , reliable, rapid delivery.
A empresa respondeu
After having problems locating necessary parts for an increasingly rare vehicle. Found parts I needed in stock from here. Delivery was a few days, but before could get booking for repairs with gar... Ver mais
A empresa respondeu
I bought car parts from autodoc, which turned out to be incorrect for my vehicle. Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window.... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Buycarparts.co.uk is one of the leading car parts online shops due to a long-term experience and thousands of satisfied customers. Make yourself sure with our service as well as excellent price offers. A large variety of manufacturers and high quality auto parts guarantee mobility of your vehicle and safety on roads. Count on branded car spare and Buycarparts.co.uk as a reliable auto parts supplier.
Informações de contacto
4,1
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I got the parts i needed with ease
Easy to identify the part for my car, the choice if parts was amazing, and then order it online. Delivery was quick and the parts fitted easily.
22 de abril de 2026
Resposta da Buycarparts - Great Britain
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards, Buycarparts Team
brilliant
had a slight problem with part it was sorted straight no problems at all will def use again fab service
20 de abril de 2026
Resposta da Buycarparts - Great Britain
Hello,
Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards, Buycarparts Team
I do not trust this company
I ordered 4 tyres, they sent 2, only 1 arrived.
No communication from them about cancelling half of my order.
Customer service was appalling, no attempt to resolve the issue, just obfuscation and delay. I had to process a chargeback - and lo and behold, finally someone contacted me! Shows you what they are about...
28 de fevereiro de 2026
Opinião espontânea
Resposta da Buycarparts - Great Britain
Dear Jo! We are sorry for the inconvenience. Please be informed that our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, Buycarparts Team.
Resposta da Buycarparts - Great Britain
Hello Anthony!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Buycarparts Team🛠️
I bought car parts from autodoc
I bought car parts from autodoc, which turned out to be incorrect for my vehicle.
Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window. (They had been stored securely in my garage for some months).
Autodoc funded the return and supplied a pre-addressed lable.
Excellent service, above and beyond my expectations!
thanks again Andrew.
5 de abril de 2026
Opinião espontânea
Resposta da Buycarparts - Great Britain
Hi ROB FALCONER😊
We're grateful for the praise and glad that everything went great.
This motivates us to perfection.
We invite you for new purchases!
Warmly, AUTODOC Team🚗💨
Great service and arrived quickly
Great service and arrived quickly. My Volvo is very poorly. The AA couldn't fix it so I went ahead and ordered some new plugs an ignition coils from Buycarparts. Unfortunately these didn't seem to be the problem after swapping the old ones out. However, I will be buying from Buycarparts again if I manage to find the fault. Fair price and in stock parts.
2 de abril de 2026
Resposta da Buycarparts - Great Britain
Hello Nicholas! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Our specialists are always ready to provide professional advice. Best regards, Buycarparts Team🚗💨
Quicker delivery needed
25 de março de 2026
Resposta da Buycarparts - Great Britain
Hi John!
Thank you for choosing our store!
Please let us know if you've enjoyed our products and support service, we would love to hear about it! Your positive feedback would mean a lot to our team.
Feel free to contact us at trust@buycarparts.co.uk if you have any questions.
Best regards,
Buycarparts team
Product arrived in good condition
Product arrived in good condition. Delivery took longer than expected
24 de março de 2026
Resposta da Buycarparts - Great Britain
Hello Ian!
Thank you for your feedback. We sincerely apologize if the delivery felt slower than expected. Please note that while we always aim to dispatch orders as quickly as possible, shipping times can occasionally be affected by external factors such as courier delays or high demand.
We truly appreciate your patience and understanding, and we are continuously working to improve our delivery experience. If there’s anything we can assist you with regarding your order, please don’t hesitate to contact us.
Best regards,
Buycarparts Team
Using a .co.uk website when based in…
Using a .co.uk website when based in Germany, delivery takes for ever - not exactly up front with who they are as its a side website for Autodoc
21 de março de 2026
Opinião espontânea
Resposta da Buycarparts - Great Britain
Hello Stuart!
We are sorry to hear that you are not satisfied with our services. We don't hide information about our location and company: https://www.buycarparts.co.uk/company
Please contact us at trust@buycarparts.co.uk and provide your order details, so we can check the case with the delivery.
Best regards,
Buycarparts Team
Resposta da Buycarparts - Great Britain
Hello Thomas M!😊
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Our specialists are always ready to provide professional advice.
Best regards,
Buycarparts Team🚗
Well priced parts
Unfortunately I had to send part back as it didn’t quite fit. Looked good quality for the price I paid. Refund took a little longer than expected but got there in the end with full refund processed.
5 de março de 2026
Opinião espontânea
Resposta da Buycarparts - Great Britain
Hello David Reid!
Thank you for sharing your experience. We’re sorry to hear that the part didn’t fit and had to be returned, as we understand how inconvenient that can be.
At the same time, we’re glad to hear that you found the product to be of good quality for the price and that the refund was successfully completed in the end. We also appreciate your patience while the refund was being processed.
Thank you for your understanding, and we hope to have the opportunity to assist you again in the future.
Best regards,
Buycarparts Team
Fast delivery quality items good…
Fast delivery quality items good prices. Would have been five stars if it wasn't for them telling me I still had items in my basket to pay for after they had already taken and sent me a confirmation for the payment ??.
11 de fevereiro de 2026
Resposta da Buycarparts - Great Britain
Hello Stephen, !
This positive review is a real joy for the whole team🧡.
Come by more often!
Warmly,
Buycarparts Team🚗💨
Website was simply to navigate and…
Website was simply to navigate and order received in a few days
25 de fevereiro de 2026
Resposta da Buycarparts - Great Britain
Hello Christopher Cooke!😊
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Our specialists are always ready to provide professional advice.
Best regards,
Buycarparts Team🚗
Ribbed belt Continental 7PK 1795
Reasonable price, clean brand new part well packed and quickly delivered 👍 I'm very happy with my purchase so 5 ⭐⭐⭐⭐⭐ from me 👍 Thank you Buycarparts
23 de fevereiro de 2026
Resposta da Buycarparts - Great Britain
Hello Pavel 😊!
Thank you for your positive feedback!
Best regards,
Buycarparts Team
Good product and was great fit for the…
Good product and was great fit for the car
23 de fevereiro de 2026
Resposta da Buycarparts - Great Britain
Hi Beyioku Kehinde! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
Buycarparts Team🚗
Resposta da Buycarparts - Great Britain
Hello COBZ!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Buycarparts Team🚗
Great reliable company
Found this company on the Internet and very glad I did. Excellent product at a great price. Saved me a fortune from having to go to the dealers. Super fast delivery too. Highly recommend to all, 5 star service.
27 de janeiro de 2026
Resposta da Buycarparts - Great Britain
Hi Keith Jaffray,😊
We're grateful for the praise and glad that everything went great.
This motivates us to perfection.
We invite you for new purchases!
Warmly, Buycarparts Team🚗💨
Resposta da Buycarparts - Great Britain
Hi Bierczak Derek,🙌
Your review has filled us with inspiration thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best, Buycarparts Team
Wasted my time -extremely disappointed
Wasted my time -extremely disappointed. Purchased 4 tyres said to be IN STOCK and to be despatched within 48 hours. Received two emails - first acknowledging order and second saying payment has been credited to seller's account and that my order was already being processed and that a further email would follow advising when item was despatched.Hearing nothing more after 72 hours I checked on order status using the chat line and was advised that tyres would be despatched direct from their supplier within next 48 hrs. Following day, I got emails saying order was cancelled and saying my payment would be refunded but this could take a whole week! Not a firm you can rely on. Why do they advertise and "sell" goods they cannot supply?
Update In response to this review, I subsequently received an apology for the inconvenience caused by the cancellation of my tyre order and a generous offer of a discount off a future purchase. In the event, my original payment for the tyres they couldn't supply was refunded to my account within just a couple of days. So, I'm going to give these guys another chance. Fingers crossed my next order will be fulfilled.
15 de janeiro de 2026
Opinião espontânea
Resposta da Buycarparts - Great Britain
Dear Colinñ,
We are deeply sorry for inconvenience caused.
We're glad to let you know that your issue has been resolved.
If you have a minute, we would love to hear your feedback on how we handled it - your input helps us improve for you!
All the best,
Buycarparts
Excellent service
Excellent service, Item's are competitively priced. Items were well packaged and delivered quickly.
12 de janeiro de 2026
Resposta da Buycarparts - Great Britain
Hello Steven!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Buycarparts Team🛠️
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.