I love the food here, but the staff is incredibly rude. I've caught them talking crap and laughing about me behind the counter on multiple occasions. The first time was when I politely asked a serve... Ver mais
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Leia as opiniões dos outros
Paid £10 for salmon teriyaki and only got maybe 3 tiny pieces of salmon in the main dish and a very tiny portion. Most of the dish was actually made up of Salmon skin, not salmon! Absolutely g... Ver mais
Kokoro in Guildford Friary is not worth to visit, portions are very small in protein compare to other stores and on my last visit even the Katsu miso soup was taste less. However, Kokoro in Guildford... Ver mais
Saturday,was a very rainy day.Took advantage of being sheltered at the Arndale centre in Manchester and came across kokoro as an opportunity to devour a first class sweet and sour meal dished up in a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Fashion and clothing inspired by Asian culture and style.
Informações de contacto
3183 Wilshire Blvd Suite 196-B31, 90010, Los Angeles, Estados Unidos da América
- info@buykokoro.com
- buykokoro.com
1,9
Mau
73 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
High quality clothing
High quality clothing, and I like that you left all reviews up on your ratings page. The clothes are great and the price is definitely worth the quality. Delivery is rather slow, but this is some what understandable as it's shipping from china/Japan to america.
9 de novembro de 2021
Resposta da Kokoro
Thank you so much for your review Noah! We appreciate it!
Great service
7 de novembro de 2021
Opinião espontânea
Resposta da Kokoro
Thank you so much for your review Malik! Glad to have been able to help you!
Great Customer Service
The customer service from Kokoro was brilliant, they went above and beyond to help me out with a freight issue, extremely professional. The item ordered was also very high quality, very impressed.
6 de novembro de 2021
Opinião espontânea
Resposta da Kokoro
Hi 'chickens'! Thank you so much for your review, we appreciate it! Glad we could help you get your items.
I ordered 2 pairs of pants the pants…
I ordered 2 pairs of pants the pants are good it’s just both times they gave me no tracking for the packages
2 de novembro de 2021
Resposta da Kokoro
Hello PJ! I looked up your order, and it shows that a shipping confirmation with tracking information was sent to you on October 6, 2021 at 3:54 PM PST. Sometimes these e-mail will go to a SPAM/Promotions/Updates folder. In addition, you can also go through your order confirmation e-mail via the "View Your Order" link to see the tracking information. A member of our team will follow up with you. Thank you!
Not as advertised
1 de novembro de 2021
Resposta da Kokoro
Hello Riri, thank you for your feedback. A member of our team has reached out to see if there is anything we can do for you.
amazing customer support!
Had a problem with the size of the pants I ordered and Mayako at customer support was able to fix it and let me know really quick.
26 de outubro de 2021
Opinião espontânea
Resposta da Kokoro
Thank you so much for your review Kai!
Very quick to respond and just overall…
Very quick to respond and just overall nice experience.
21 de outubro de 2021
Opinião espontânea
Resposta da Kokoro
Thanks for the review Ethan! Appreciate you!
Great customer service
Harrison was very helpful and prompt! Great customer service
20 de outubro de 2021
Opinião espontânea
Resposta da Kokoro
Thank you so much for your review Emily!
Resposta da Kokoro
Thank you so much for your review Emir!!
Poor quality stuff that can be bought…
Poor quality stuff that can be bought on AliExpress and then marked up a bunch
8 de outubro de 2021
Resposta da Kokoro
Hi Tim, Thanks so much for taking the time to give us your feedback. A member of our team has reached out to see if there is anything we can do to make your experience better. Have a wonderful weekend.
The pants and sweater I ordered were…
The pants and sweater I ordered were absolutely awesome!! The t-shirt was 3XLX and fit like a US medium which kinda sucks but is all good, because it fits my fiance! Will defiently be ordering more from Kororo!!
8 de outubro de 2021
Resposta da Kokoro
Thank you so much for your review Brandon!
Amazing clothing at an affordable price.
Amazing customer service. Clothing is very comfortable and fits to size. Shipping is fast -- but sometimes may be delayed due to international shipping and busy schedule from post office. Definitely a trustworthy brand that provides quality and a reasonable price!
6 de outubro de 2021
Opinião espontânea
Resposta da Kokoro
Thank you so much for your review Ricky!
We had an issue with our goods…
We had an issue with our goods delivery, company dealt with it and sorted out
24 de setembro de 2021
Opinião espontânea
Resposta da Kokoro
Hi Kal, glad we could resolve the situation positively. We appreciate your understanding and your review!
I loved the hole order
I loved the hole order, very good material, sizes and style!
14 de setembro de 2021
Resposta da Kokoro
Thank you for your review Saif! We are glad you liked your items!
Shopping here was a great experience
Shopping here was a great experience! The clothes were great material and the clothes were definitely a big confidence booster. Thanks Kokoro!
9 de setembro de 2021
Opinião espontânea
Resposta da Kokoro
Thank you so much for your review KJ! We really appreciate it, and glad you like your items!
It was okay but not good
It was okay but not good, plus found the same stuff for way cheaper and better quality
7 de setembro de 2021
Resposta da Kokoro
Hi Kasity! Thank you for taking the time to post a review. I understand your frustration in that you found similar products for a lower price. We sent you an e-mail to follow up. There definitely are other companies that sell similar or same products from similar or the same suppliers. We are always looking to improve, so we appreciate the feedback.
Overall great experience
Great selection of clothes that you normally can't find anywhere else. The website and the check-out process were easy to navigate. I received the item in perfect condition. Customer service is #1.
13 de agosto de 2021
Resposta da Kokoro
Thank you so much for your review Ali!
Quality of the items and originality
Quality of the items and originality . Have received compliments by passerby.
10 de agosto de 2021
Resposta da Kokoro
Thank you for your review Fadela! I'm sure you look great in them!
Ok product, long shipping time
The product is good, the materials are ok. The print is good quality. I wish the material was more breathable, since is a more summer-y piece, but it has a bit of a "thigh nylon" quality to it that seems durable but not great for warm days.
The shipping, however, is very long time, it took about a month to arrive.
3 de agosto de 2021
Resposta da Kokoro
Thanks for your review Oscar! I tracked your order and see that you placed your order on July 5th, and it arrived on July 21st (2 weeks & 2 days) to Germany from Asia. We are always looking to improve, so we will take this feedback into consideration. We are a small family run business, so we do not have access to some of the larger shipping services. Thanks for your understanding. We appreciate your business!
I really love the cut of the shirt
I really love the cut of the shirt. the torso and shoulders fit great but the arms are tight. I would love the same shirt but with an extra inch or more to widen the arms.
31 de julho de 2021
Resposta da Kokoro
Thank you so much for your review and feedback Craig!
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