This Aran-style fisherman knit reminds me of visiting my grandparents in Newfoundland. The cable patterns are traditional, the cream wool is substantial, and it smells faintly of lanolin. Heritage fas... Ver mais
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Leia as opiniões dos outros
I had such a wonderful experience ordering from Juniper Lane! I purchased two dresses, and both are absolutely stunning. The styles are unique and truly different from what I’ve seen on other site... Ver mais
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When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching th... Ver mais
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I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying intern... Ver mais
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4,2
Bom
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service. Don’t hesitate to order.
7 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Claire! Great customer service and a confident recommendation — we'll take that! We'd love to be your go-to for what comes next! ⭐
Warm regards,
The Juniper Lane Team
Fabulous Styles
I enjoy shopping with Juniper for very unique clothing styles
6 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Carolyn! Unique styles that keep you coming back — that's exactly what we love to hear! We can't wait to see what you discover next! 🌿
Warm regards,
The Juniper Lane Team
A painful rip-off!
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying international shipping fees and customs fees to return to China, despite the company having a warehouse in Canada! Those fees amounted to nearly 50% of what I paid for the items. They pushed an alternative of "100% store credit" or "15% refund." Not trusting their quality or business ethics, i took the 15% refund and will never purchase from them again. PLEASE do your research first!
6 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Linda, we appreciate you sharing your feedback and we appreciate you taking the time to do so.
Juniper Lane is a Canadian-founded brand that genuinely cares about what we put out there. We do our best to represent each product as realistically as possible through our imagery and descriptions, and all product details, return information, and associated costs are made available on our website before purchase so customers always know what to expect.
Please get in touch with us at hello@byjuniperlane.co with your order details and our team will look into this for you directly.
Warm regards,
The Juniper Lane Team
byJuniperlane is a scam ! Don't use them.
I waited weeks for a dress that arrived and was very poor quality, so I requested a return. Although Juniper Lane's website stated the company was based in British Columbia, Canada, they instructed me to return the dress to China at my own expense and pay restocking fees. I advised them that I would only accept a full refund. I mailed the dress to China and stayed in contact with the company, but they repeatedly delayed the refund process. Eventually, their website shut down, and I was no longer able to communicate with them. I lost $150 .
6 de junho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Maureen, we're sorry to hear your experience left you feeling this way.
Juniper Lane is a Canadian-founded brand and we remain fully operational and committed to our customers. Our product imagery and descriptions are provided to represent each item as realistically as possible, and our return policy including all associated costs is clearly outlined on our website prior to purchase.
We'd genuinely welcome the opportunity to look into your case personally. Please reach out to us directly at hello@byjuniperlane.co and our team will be happy to assist.
Warm regards,
The Juniper Lane Team
Silk pyjamas for a treat
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more night sweats. Should have done this years ago.
24 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Sophie! From old t-shirts to silk PJs — now that's a glow-up! Better sleep, feeling fancy, and no more night sweats — we'd say that's well worth the treat. Whenever you're ready to spoil yourself again, we'll be here! 🌙
Warm regards,
The Juniper Lane Team
I ordered a shirt and it didn’t fit so…
I ordered a shirt and it didn’t fit so they sent me another one for just the cost of shipping ($19.99)and let me keep the other shirt.
5 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Petar! We're so glad our team was able to take care of you — that's exactly the kind of experience we want for every customer. We'd love to be your go-to for what comes next! 🌿
Warm regards,
The Juniper Lane Team
Overall the customer service was very…
Overall the customer service was very positive and timely! Love the dresses I ordered so far :)
5 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Soraiya! Timely customer service and dresses you love — that's exactly the experience we aim for! We hope to see you back for your next great find! 🌿
Warm regards,
The Juniper Lane Team
Onesie for snow days
When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching the snow pile up. No regrets whatsoever.
14 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Alexa! Okay, this might be our favourite review yet — a fleece onesie with bear ears is exactly the kind of snow day energy we live for too. Stay cozy out there, and we'd love to help you find your next favourite piece soon! 🐻
Warm regards,
The Juniper Lane Team
Resposta da Byjuniperlane
Hi Brenda! We really appreciate you taking the time to call out how prompt our customer service team was — that kind of feedback means a lot to us. We'd love to have you back soon 😊
Warm regards,
The Juniper Lane Team
Easy to navigate
I like the ease of making my order. The clothes look good quality and now unique
2 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Patricia! Easy to navigate, great quality, and unique styles — that's exactly what we love to hear! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
The ordering process is easy & speedy
The ordering process is easy & speedy. Delivery time is kept advisable & prompt
31 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Patricia! Easy ordering and all the information you need available right on our website — that's exactly what we aim for every time! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Selections were just what I was looking…
Selections were just what I was looking for, and discounts made the shopping especially satisfying!
1 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Julie! Finding exactly what you're looking for and saving while you're at it — that's the ideal shopping experience! We'd love to see you back next time! 🛍️
Warm regards,
The Juniper Lane Team
Excellent company to work with
Excellent company to work with. Email quickly back on responses. Clothing appears to be very good quality. Pricing is also quite pleasing. Overall, very happy with all items.
15 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Anna Marie! Quick email responses, great quality, and pleasing prices — we're so glad the whole experience hit the mark! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Les vêtements sont originales et très…
Les vêtements sont originales et très beau, les prix sont bas et facile à commander, merci pour le retour rapide de mes questions en français.
1 de agosto de 2026
Opinião espontânea
Resposta da Byjuniperlane
Bonjour, Manon ! Des styles uniques, de beaux vêtements, des prix abordables et un processus de commande simple : merci pour vos aimables commentaires ! Nous serions ravis de vous revoir la prochaine fois ! 🌿
Cordialement,
The Juniper Lane Team
Resposta da Byjuniperlane
Hi Sandrine! Easy, fast, and great value — that's the perfect shopping trifecta! We'd love to see you back for your next haul! 🛍️
Warm regards,
The Juniper Lane Team
Responding to your responses to my…
Responding to your responses to my message: I contacted you several times, but you would not issue the refund. Guess what? Master Card processed the chargeback refund and reversed the charge under the code: 4853. Gross misrepresentation on your part.
26 de junho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi there, we appreciate you sharing your feedback with us.
Juniper Lane is a Canadian-founded brand and we remain committed to transparency in everything we do. If there are any outstanding concerns you'd like us to address directly, our team is available at hello@byjuniperlane.co.
Warm regards,
The Juniper Lane Team
Resposta da Byjuniperlane
Hi Casey! Glad to hear the ordering process was a breeze — we'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Easy to look at website
Easy to look at website. Friendly people who answers emails
29 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Stephanie! Easy to navigate and a friendly team behind the inbox — that's exactly what we aim for! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Finally a beautiful site for women to…
Finally a beautiful site for women to shop the quality selection and price are amazing, this is definitely my new go to store
30 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi Marianne! "New go-to store" — we're so glad you found us! We're thrilled the selection, quality, and pricing hit the mark and we'd love to see you back soon! 🌿
Warm regards,
The Juniper Lane Team
Ordering was easy and the product …
Ordering was easy and the product looks good. We hope that the quality of the boots ordered are as wonderful as pictured. The price is is good and fare. I appreciate that the company makes it convenient with a shipping location in Canada
29 de julho de 2026
Opinião espontânea
Resposta da Byjuniperlane
Hi there! Easy ordering, great pricing, and boots that caught your eye — that's exactly the kind of experience we aim for! We'd love to see you back next time! 🥾
Warm regards,
The Juniper Lane Team
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