Byseabourne Opiniões 116

TrustScore: 3.5 em 5

3,5

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Classificada 5 em 5 estrelas

The asymmetric zip, the silver hardware, the fitted cut - everything about this faux leather moto jacket is chef's kiss. It's my go-to jacket for nights out. Pairs perfectly with literally anything.

A empresa respondeu

Classificada 1 em 5 estrelas

The shoes I ordered were expensive for the quality. I measured my foot and ordered the appropriate size. When they eventually arrived, they had 39 on the sole, but were actually a size 42. I contacted... Ver mais

Classificada 4 em 5 estrelas

Perfect for summer events where you want to look polished but not overheat. The linen is high quality and while it does wrinkle (it's linen, what do you expect) it adds to the relaxed vibe. Love the o... Ver mais

Classificada 5 em 5 estrelas

Half shirt, half jacket, fully obsessed. This flannel shacket is thick enough for cool mornings but works as a layering piece too. The plaid pattern is subtle and goes with jeans perfectly. So versati... Ver mais

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3,5

Aceitável

TrustScore: 3.5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Wrong size, expensive, refused to give a refund

The shoes I ordered were expensive for the quality. I measured my foot and ordered the appropriate size. When they eventually arrived, they had 39 on the sole, but were actually a size 42. I contacted the company to request a return. Initially they responded but once I asked for a refund with no restocking fee, they didn't respond. I sent two emails requesting a response and still nothing. Ultimately, I'd say this business is a scam and I'd recommend to never buy from them.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This bag fits everything

I'm the girl who carries her whole life in her bag and this tote fits ALL of it. Laptop, water bottle, wallet, makeup bag, snacks, a book... and it still looks sleek. The internal pockets keep things organized. Dream bag.

14 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Linen blazer for summer

Perfect for summer events where you want to look polished but not overheat. The linen is high quality and while it does wrinkle (it's linen, what do you expect) it adds to the relaxed vibe. Love the oversized fit.

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Better luck buying off Temu at least you know what your getting

The dress I purchased was not sent via Australia but came from china. It said it was light and breathable but a think plastic material which I would expect from a $15 Temu dress. I paid $90 and the dress I got was so poorly made and was not at all what I was expecting. Would not recommend at all. I have asked for a refund and will see what happens

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poorly made buckle

I bought sandals online and had to take them straight to the cobbler. The buckles on the shoes were so poorly made the toggle on the buckle kept popping out. I couldn’t even put the shoes on. Not happy at all.

17 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Too thin for winter

Marketed as a winter coat but it's barely warm enough for fall. The filling is thin and the outer shell doesn't block wind well. Looks nice but serves no purpose when you're actually cold. Misleading.

10 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Ruby, we're sorry to hear the coat didn't deliver the warmth you were expecting — we completely understand how disappointing that is, especially when you're counting on it for winter. Our product descriptions are provided in good faith based on information from our manufacturing partners, and we appreciate you flagging this. If you'd like to discuss your order further, please don't hesitate to reach out to us at hello@byseabourne.com and we'll do our best to help.

Warm regards,
The Seabourne Team

Classificada 1 em 5 estrelas

Website was misleading and led me to…

Website was misleading and led me to buying duplicate items of the same clothing. The item looks great but I definitely do not need 2. I will improve my review once I see what the customer service is like.

16 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Eva, we're sorry to hear the website experience led to a duplicate order — that's genuinely frustrating and not the experience we want for our customers. We're glad the item itself looks great though! Please reach out to us at hello@byseabourne.com with your order details and our team will do their best to help sort out the duplicate for you. We'd love the chance to make this right! 😊

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Parka for real winter

I live in Minnesota and this parka has been a lifesaver. The faux fur hood blocks wind, the down filling is genuinely warm, and it hits mid-thigh so my legs stay warm too. Function over fashion and it still looks good.

6 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Chloe! A Minnesota seal of approval — now that is a proper winter parka test! 🌨️ Faux fur hood, genuine warmth, mid-thigh length AND still looks good — sounds like it's earning every compliment. Thanks so much for sharing!

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Cropped jacket perfection

This cropped tweed jacket gives major Chanel vibes without the price tag. The fringe detail on the edges is a lovely touch. Looks amazing with high-waisted pants or over a dress. So so pretty.

6 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Isla! "Major Chanel vibes without the price tag" — that is the highest compliment a tweed jacket can receive and we are absolutely here for it! 🤍 The fringe detail really does elevate the whole look, and with high-waisted pants or over a dress sounds like a dream. Thanks so much for sharing!

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Moto jacket perfect fit

The asymmetric zip, the silver hardware, the fitted cut - everything about this faux leather moto jacket is chef's kiss. It's my go-to jacket for nights out. Pairs perfectly with literally anything.

14 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Amelia! Asymmetric zip, silver hardware, fitted cut, pairs with literally anything — chef's kiss is exactly right! 🖤 A go-to jacket for nights out that works with everything is the dream and we're so glad this one is delivering. Thanks for sharing!

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Shacket is my new uniform

Half shirt, half jacket, fully obsessed. This flannel shacket is thick enough for cool mornings but works as a layering piece too. The plaid pattern is subtle and goes with jeans perfectly. So versatile.

21 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Tara! "Half shirt, half jacket, fully obsessed" — we could not have said it better ourselves! 🧇 Thick enough for cool mornings, works as a layer, subtle plaid with jeans — the shacket really does earn its place as a wardrobe uniform. Thanks so much for sharing!

Warm regards,
The Seabourne Team

Classificada 4 em 5 estrelas

Cape coat - not practical but gorgeous

Ok is it practical? No. Can I lift my arms easily? Also no. But do I look INCREDIBLE? Absolutely yes. This is a statement piece for when you want to make an entrance. Not for everyday wear.

16 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Bree! "Can I lift my arms easily? Also no. But do I look INCREDIBLE? Absolutely yes." — honestly the most honest cape coat review ever written and we are here for every word of it 😄 A statement piece that makes an entrance is exactly what it's designed to do. Thanks for sharing!

Warm regards,
The Seabourne Team

Classificada 1 em 5 estrelas

Don’t shop with Seabourne

Well, I have ordered some things but I made an error with the delivery address. I have emailed them so many times but they don’t reply. I realise now it’s Chinese and they are very disorganised. I actually think the stuff is coming from China.
They lie about the store giving the impression it’s Australia and New Zealand. God knows what’s going to happen to my stuff, not to mention my money. They send endless emails about the stages my orders are at yet NEVER answer emails. I will never use this store again.

15 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Jane, we're genuinely sorry to hear you've been trying to reach us about your delivery address without getting a response — we understand how urgent and stressful that situation is, especially when your order is already in motion.

Seabourne is a brand founded and operated by a local team working with trusted global manufacturing and logistics partners. Our automated order updates are sent separately from our support team, and we're sorry if that's made it feel like no one is listening.

Please email us immediately at hello@byseabourne.com with "URGENT — address correction" in the subject line and your order details, and our team will do everything possible to help from here.

Warm regards,
The Seabourne Team

Classificada 3 em 5 estrelas

Bomber jacket sizing off

The medium fits like a large. I'm swimming in it. The design is cool and the satin material has a nice sheen but I need to exchange for a small. Wish brands would standardize their sizing already.

30 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Sienna! So glad the design and satin sheen are hitting the mark — it really is a great looking jacket! We're sorry the medium ran larger than expected. Our sizing is based on measurements provided by our manufacturing partners and we always recommend checking the size guide as fit can vary between styles. Please reach out to us at hello@byseabourne.com with your order details and we'll do our best to help get you sorted with the right size. 😊

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Wool coat worth every penny

I saved up for this coat and it was absolutely worth it. The wool is thick and warm, the construction is impeccable, and it looks more expensive than it was. This is a coat I'll have for years.

13 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Charlotte! Saving up for something and having it absolutely deliver — that's the best feeling! 🤎 Thick wool, impeccable construction, looks more expensive than it was, and built to last for years — that's everything a great coat should be. Thanks so much for sharing!

Warm regards,
The Seabourne Team

Classificada 1 em 5 estrelas

Asked by Seabourne to email them post my review they still sent the same repeated email as before. Still no action.. SCAMMER

Please help. Seaborne are ignoring all my requests to provide a return address for some very poor quality pants I received. Is there some way to get them to refund my money

11 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Sharon, we're truly sorry to hear you're still waiting on this — we can hear how frustrated and let down you feel, and that's not okay. You absolutely deserve a proper response and a clear path to resolution.

Please email us at hello@byseabourne.com with "URGENT — Sharon Murphy" in the subject line so your case can be identified and escalated directly by our team. We do not want to leave you without an answer any longer.

Warm regards,
The Seabourne Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service. The bag I ordered was out of stock. I was contacted and offered any bag of my choosing for the same price as the one I had ordered. Received it today- gift for my sister in law in Portugal and I think she will love it! Thanks Julie and your team!

14 de abril de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Lynne! This is exactly the kind of experience we love to hear about — thank you for sharing it! We're so glad the team was able to sort things out quickly and that the replacement bag made it in time for your sister-in-law's gift. We hope she absolutely loves it! 🎁

Warm regards,
The Seabourne Team

Classificada 1 em 5 estrelas

Be aware both Seaborne and Mayberry

Be aware both Seaborne and Mayberry are the same company - same address, they have all the same photos and quality of the goods are rubbish. Sending anything back is near impossible you will have to pay the restocking fee and you pay return shipping - DO NOT BUY OFF THESE WEBSITES!! They will scam you

19 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Julie, we're sorry to hear your experience with us has left you feeling this way. We take all feedback seriously and want to make sure your concerns are properly heard.

Seabourne is its own brand with its own team, and we'd genuinely like the opportunity to look into your experience personally. Our returns process, including all applicable fees, is outlined on our website prior to checkout — we understand this doesn't work for everyone and we're sorry it wasn't the outcome you were hoping for.

Please reach out to us at hello@byseabourne.com with your order details and we'll do our best to help.

Warm regards,
The Seabourne Team

Classificada 1 em 5 estrelas

DO NOT BUY FROM SEABOURNE.

I ordered beautifully styled orthopaedic sneakers. I could not believe what arrived. The shoes did not match the online image at all. It was a cheap knock-off and as for orthopaedic.....what a joke.
On website banners appear stating hassle free returns and that you can return item within 30days. Then their return policy is different and hidden.
They argue that shoe resembles the image.
They offer for me to pay $20 more and choose another size or style to be sent out.I emailed them to cancel my next order and refund me. They are suddenly unreachable by email.
The website also creates the impression that it is created and owned by 3 Australian Women on the East Coast of Australia. I seriously doubt that. The business address is in Belgium and warehouse in China.
To make things worse I ordered 2 more items before I received my first delivery.
I read several Trustpilot reviews of several woman having had very negative experiences with Seabourne.com
Seabourne use Shopify to boost their website.
I am just wondering how many many others are falling victim to this mob who simply just accept and do not report these scammers. Where can I report them. My consumer rights have been violated. THEY NEED TO REMOVE 'HASSLE FREE RETURNS ' AS WELL AS 'IF YOUR PIECE IS NOT A PERFECT FIT ,YOU CAN EASILY RETURN IT WITHIN 30 DAYS', because their return policy does not comply with above statements.
Misleading product image as well as misleading return information - fraudulent for sure!
They deceive innocent customers to feel at ease as to returns encouraging sales by bombarding your inbox with further promotions. Which consumer watchdog can I contact?

27 de março de 2026
Opinião espontânea
logótipo da Byseabourne

Resposta da Byseabourne

Hi Mia, thank you for taking the time to share your experience in such detail, and we're genuinely sorry to hear how disappointed you've been — both with the product and with the process of trying to resolve it.

We take feedback about our product imagery and returns experience seriously. Our product descriptions and images are provided in good faith, and our returns policy — including all applicable conditions — is available on our website prior to checkout. We understand that when expectations aren't met, this can feel deeply frustrating, and we're sorry if there was any confusion around our returns messaging.

We'd sincerely like the opportunity to look into your situation personally. Please email us at hello@byseabourne.com and our team will do their best to assist you directly.

Warm regards,
The Seabourne Team

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