I am very disappointed with my…
I am very disappointed with my experience with PERFECT Sports. I ordered a DIESEL Whey Protein Isolate and requested a return. Their customer service provided me with a return address and I shipped the unopened product back as instructed.
Canada Post tracking confirms that the return was delivered on September 8, 2026. However, despite following up with PERFECT Sports, I have not received confirmation that they received my return or an update regarding my refund.
I have contacted their customer service multiple times, but I have not received a response.
I understand that refunds may take some time to process, but the lack of communication after the returned package was delivered is very frustrating. I would appreciate a clear response regarding the status of my return and refund.
Order #42691 | Canada Post tracking: 0013528097455366
I hope the company addresses this issue and improves its communication with customers regarding returns and refunds.
