Cactus Kingdom Opiniões 

1235
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quick service, had my order in 10 days. The cactus both arrived in great shape. Both are perfect specimens. Will be transplanting them probably in two more weeks into permanent pots. Thanks Cactus K... Ver mais

Classificada 5 em 5 estrelas

The packaging and care given to the live cacti was exceptional. The shipping times were great considering these are live plants and aren't something you can just pull off a shelf and mail. The communi... Ver mais

Classificada 5 em 5 estrelas

These guys deliver big time. I got mixed, unlabled cactus and astrophytum seeds. My wife and are having fun competing to correctly identify seedlings first. Fast service and email responses to questio... Ver mais

Classificada 5 em 5 estrelas

great plant came properly just wish i knew it was so small i would have bought bigger like the grandfathers but alas i know for next time thanks so much!!!!!

Informações sobre a empresa

  1. Viveiro de plantas
  2. também em
  3. Decoração e Design de Interiores
  4. Ervanária
  5. Loja de hobbies
  6. Mercado de flores
  7. Plant Display Store

Escrito pela empresa

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1235)

157 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you from Yellowknife

Thank you for sending these cacti all the way to Yellowknife. Both plants arrived safely. Your article on "What to do once mail order cacti are received" has been very helpful.

7 de julho de 2026
Classificada 1 em 5 estrelas

Terrible packaging, less plants than advertised!

I have been growing cacti for 30 years, and most have been purchased online. I am usually fairly happy to happy buying here, but it can be a bit hit or miss. When my two pots of cacti arrived, the shipping box seemed extraordinarily small, and upon opening it I realized why. They had only wrapped the two pots in just a few layers of newspaper and nothing else!! so these plants were very tight in this tiny little box, meaning if there was a problem with the shipment being tossed around, they would definitely have nothing to protect them. The shipping box was really beat up with some of the sides and edges squished, and there was just nothing to protect the plants, nor was there a sticker on the box to let the delivery person know that there were live plants in there. In my experience this makes a big difference for most carriers that are delivering them. The silver torch I ordered was a nice size, but it had a large bruise up near the top on one side probably from being squished when the shipping box was damaged. I wouldn't exactly say it looked like a well cared for specimen, which can be an issue with some of the cacti I purchase here. But overall I was fairly happy with it.
As for the pot of old man cacti( pilocereus leucocephalus/palmeri), which was clearly advertised as a pot of 3 to 4 plants, there were only 2 skinny little cacti in there. I had purchased this specifically so I could have one, or two if I got lucky and the pot contained four, and share the other two with two of my friends. They were fairly beat up probably from spines digging into the other one, as well as the box being crushed. And one in particular was quite yellow, and both looked like they were dug out of the back of a greenhouse under a bunch of other things that were shading them out.
Did I bother to contact customer service? No. Because I don't always hear back. And honestly, I decided I am not purchasing here anymore. As time goes on the quality seems to go down more and more, as well as the customer service. And this was the worst packaging I've ever seen. There was no cushioning in there for them that they absolutely need when they're being mailed. So I just thought I would share this with others, and you can make up your own mind if you want to take the chance and buy your cacti here. There are a couple of other places here in Canada that are much, much better to purchase from, and I will be sticking with those from now on. This was just a very disappointing experience, and it was something special that I had purchased for myself for my birthday, and now I feel like I definitely wasted my money.
And you will see I left other reviews here that were positive ones, so this review you are reading now is 100% true. Things have changed since I first started purchasing from this company, it has really gone downhill.

9 de julho de 2026
Opinião espontânea
logótipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Shonna,
Thank you for taking the time to share such a detailed review. We're especially sorry to hear that this purchase, which was meant to be a birthday gift to yourself, turned into such a disappointing experience.
We appreciate your perspective as someone who has been growing cacti for many years. It's clear that the packaging, the condition of the plants upon arrival, and the discrepancy in the number of plants you received did not meet your expectations—or our standards. We also understand your concerns about the shipping box arriving damaged and the lack of protective packaging, as well as your frustration over receiving only two plants in a pot that was advertised to contain three to four.
We're equally disappointed to hear that you chose not to contact our customer service because you weren't confident you would receive a response. That feedback is particularly concerning, and we recognize how important it is for our customers to feel heard and supported when something goes wrong.
Your comments have been shared with our team so we can review our packaging practices and listing accuracy. While we understand your decision to shop elsewhere, we would like the chance to make it right for you, thank you for acknowledging that you've had positive experiences with us in the past. That makes it even more disappointing to learn that we've fallen short this time.
Thank you again for your honest feedback. We sincerely wish you all the best with your cactus collection and hope you'll one day consider giving us another opportunity to provide the quality experience you originally came to expect from us.

Classificada 1 em 5 estrelas

Order never received

Order never received

25 de junho de 2026
logótipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Bruce,
We make every effort to clearly outline all shipping options and details so customers can choose the best option for their needs. Both the shipping titles and the invoice clearly describe each option. For this order, you selected Regular Mail, which does not include tracking or coverage and takes 2-3 weeks to deliver asf her shipment. We kindly ask that you have some patience and carefully review these details closely next time.
Thank you!

Classificada 5 em 5 estrelas

Couldn't be happier about my experience…

Couldn't be happier about my experience with this company. I've been growing Cacti for years and can already tell that the seeds I received were very high quality. I definitely plan on ordering more seeds in the future and will be recommending this company to my plant growing friends.

14 de junho de 2026
Classificada 2 em 5 estrelas

I was surprised at the size of plants…

I was surprised at the size of plants considering the cost. One of them looked like it had been roughed up.

22 de junho de 2026
logótipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Mervyn,
The agave plants ordered were clearly marked as (S)mall size and were only $12! In fact, there was a drop down menu for the user to select the specific size required. It's not entirely clear what the expectation was. Please let us know if you have any questions about our sizing descriptions in the future. Thank you kindly.

Classificada 5 em 5 estrelas

Cool packaging!

Overall the website is very user friendly,
I'm in love with your packaging ideas, wish all orders were like you do,
Will recommend for sure, thank you very much! :)

28 de maio de 2026
Classificada 3 em 5 estrelas

Bag of soil wasn’t seal and spilled…

Bag of soil wasn’t seal and spilled into the shipping bag. Also, there are quite a few weeds in the soil I purchased

1 de junho de 2026
logótipo da Cactus Kingdom

Resposta da Cactus Kingdom

Hi Andrew,
We are so sorry to hear that your bag of soil arrived unsealed and spilled into the shipping bag, luckily it was contained. We only use organic ingredients and do not sterilize, sometimes idle seeds or pieces of wood can be sound in the organic worm castings. None of this harms the plants.

The spill is certainly not the the experience we strive to provide, and we can assure you this is an isolated incident that has never happened before. Damage rarely does occur during shipping.

As a note, a discount was already provided via email to help make up for any inconveniences. Please let us know if you need any further assistance with your plants or soil. Thank you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais