Had a nice few hours today at Cadbury World learning about the roots of the company which was very interesting. Quite an immersive experience and would have been give stars but for the fact it was let... Ver mais
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Visited today it could have been ok but the queues just suck all enjoyment out of it. I would give it 0 stars if I could and would strongly advise people againist going. They must just be try... Ver mais
Would like to give zero stars. There were far too many people squashed into a very small space. They must have exceeded capacity. So many rude teenagers on school trips could not hear or see anything.... Ver mais
Not worth the money! You spend most of the day queuing for for experiences that last five minutes at most, writing with chocolate, getting a photo taken a small little car ride then trying a small cup... Ver mais
1,9
Mau
144 opiniões
Sem histórico de convites para avaliação
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Lots of free chocolate
Lots of free chocolate and things to see/do. Nice mixing machine for a choice of chocolate. Nice ride through and great for the young ones.
16 de janeiro de 2022
Opinião espontânea
Refund for non attendance due to covid.
Beware of getting a refund if you couldnt make it, even for having covid.
I booked four tickets but only three went as the fourth had contracted covid so had to self isolate. Mentioned to the booking line in advance and was told it would be fine a refund will be made. After visiting I queried the refund to be told all four tickets had been redeemed and therefore no refund due. This was not the case so i escalated it to a complaint to be told they had made an error and a refund was due despite them checking twice??. Waited two weeks for the refund and still no call back. I contacted them again to be told the lady who i was emailing is on annual leave for a further two weeks. The email address i was emailing was the main one, not personal, so surely was being monitored. Eventually i called and got through and got the refund.
Moral of the complaint is get the refund before you go or whilst you are there or you would be fobbed off.
17 de novembro de 2021
Opinião espontânea
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