Opiniões sobre 42" Happy Birthday Star Balloon

Resposta da Cake Box

8/08/2026

Dear Nasar,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the balloon did not work as expected. We completely understand how disappointing and frustrating this must have been, and please accept our sincere apologies.

This is certainly not the standard we aim to provide. Your feedback is very important to us, as it helps us identify areas where we can improve both our service and product quality.

We will escalate this matter to the store so they can review and investigate what happened and take the necessary steps to prevent this from happening again.

Thank you again for bringing this to our attention and giving us the opportunity to improve. We genuinely appreciate your feedback and hope to provide you with a much better experience in the future.

Kind regards,
Cake Box Customer Support teamRead more

Resposta da Cake Box

30/05/2026

Hi Martina,

Thank you for your feedback.

We are sorry to hear that the specific balloon you ordered was not available and that you had to choose an alternative. We appreciate you taking the time to share your experience and will pass your comments on to the relevant team for review.

Thank you for your continued support.

Warm regards,
Team Cake Box.Read more