Decent and with total integrity They could not make a delivery in time and refunded me 100% with no questions asked. Their suggestion after I placed an on-line order.
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Leia as opiniões dos outros
I stumbled upon this gorgeous shop after attending an event in Cambridge and having time before my train home. I am so glad I found this treasure trove. It's like entering a magical Aladdin's cave wit... Ver mais
Cambridge Wine Merchants are the only suppliers of the wine that I could find at this very competitive price. The high quality packaging makes sure that the wine arrives safely. Really disappointed... Ver mais
Throughly excellent service and will recommend to my friends. I bought a number of the highly appreciated and well crafted bottles of the Navajas reserve Rioja for a large dinner party. The order ar... Ver mais
Informações sobre a empresa
Escrito pela empresa
UK's Most Awarded Independent Wine Merchant, founded in 1993. 1000 wines, 800 spirits and great range of craft beers and ciders in stock. "Real wine by real people" - we focus on supporting family growers and small winemakers all over the world. Free national delivery over £120, free local delivery over £60. Most orders the same or next day.
Informações de contacto
31 Bridge Street, CB2 1UJ, Cambridge, Reino Unido
- 01954 214519
- orders@cambridgewine.com
- cambridgewine.com
4,9
Excelente
433 opiniões
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Good selection of wines
Good selection of wines. Ordered on a Saturday and my order was delivered Tuesday!! Good communication and delivery info. Will definitely order from them again.
4 de agosto de 2023
Great service and fantastic wine.
29 de julho de 2023
Easy to purchase but poor presentation
Straight forward to buy the voucher but a shame it was an ordinary email not really a gift card. Also didn't realise that vouchers have to be used in 1 transaction - I would have bought several smaller ones if I'd known that in advance.
Thanks for your prompt reply. Here are the T&Cs on the gift certificate I received:
"Terms & Conditions: This voucher can only be redeemed before the Expiry Date in one
single transaction via **"our website**, or in our Cambridge city centre
locations. It is not valid in our Royston and Ampthill shops. The voucher value is applied
to your order after other discounts and has no direct cash redemption or resale value."
This does not agree with your reply - one or the other needs updating!
13 de julho de 2023
Resposta da Cambridge Wine Merchants
Hi - I'm sorry you're disappointed in our gift certificate. I'll look into making it clearer that it is an email and not a physical card.
On the single transaction - that's not actually correct. You can use it across multiple transactions. Were you told this by someone in the company? If so, first, I apologise that they gave you the wrong information. Second, I'll make sure people are aware that the certificates can be used across multiple transactions.
Ah - thank you for that. I'll have to get that updated. I don't know why it says that, but thank for you letting me know!
Excellent service
Good selection of wines, helpful staff and very prompt delivery.
30 de julho de 2023
Opinião espontânea
Great and prompt service
This was the first time we used the company, and were very impressed with the speed of service. Will definitely use them again.
11 de julho de 2023
Excellent prices packaging and…
Excellent prices packaging and delivery-as is usual! Many thanks
5 de julho de 2023
CWM 1 DPD 0
Cambridge Wine Merchants are the only suppliers of the wine that I could find at this very competitive price. The high quality packaging makes sure that the wine arrives safely.
Really disappointed by courier message when first delivery time was missed and the second “appointment” was set up but with no date or time
Result - CWM 1 DPD 0
Fully functional CWM team sorted the problem within 1 hour
5 de julho de 2023
Excellent choice of wines
Excellent choice of wines. I found the one that I was searching for that's not available from some wine merchants. Well packaged.
13 de junho de 2023
Thank you for great wine!
9 de junho de 2023
Delivered on time
Delivered on time. Excellent communication from ordering to delivery
8 de junho de 2023
Excellent service.
I have yet to try the wine I have ordered but the website was easy to use, dispatch speedy, item well packaged and I was kept up to date with when it would be delivered.
27 de maio de 2023
Best choice for sending gifts in Cambridge
Always the best option when you are sending a gift in Cambridge – local, with great selection of bottles, and always delivered safely and promptly.
24 de maio de 2023
Excellent customer service.
12 de maio de 2023
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