Cameo Opiniões 

I ordered a video as a surprise for my wife's 50th birthday celebrations. Waited for over a week for a reply from a Strictly pro and nothing materialised. I'm not sure if it's the busy lifestyle of the celebrity or the fact Cameo over promise and underdeliver. The concept is admirable but the execution is terrible.

First time trying Cameo. Excited that there was a local comedian who my mom loved to purchase for her. Purchasing was relatively easy, although there are add-on charges - for example, you are only permitted to write a VERY SHORT description of what you want and have to pay extra for more characters.

I got an email to confirm and to note that my "talent" had 1 week to complete the video. There was an option to check "status" of my video, but that said nothing more than "in progress" all week. After 5-6 days, I started to get nervous that I wouldn't get me video, so I emailed customer support. I got a response saying that a ticket had been started but nothing else. I emailed twice more but no reply.

Within 2 HOURS of when the video was due, I got an email saying that my request couldn't be fulfilled. There was no explanation, no nothing. There is an option to "rebook", but that basically is starting the whole process over again, and I didn't trust that I would get better results.

Now I'm waiting to see if I get my "refund." Supposedly they put a "hold" on the price on your credit card while the video is in progress - I'm not sure why a "hold" has to be refunded, but that's what it says. I'm hugely disappointed in this whole thing.

I requested five different videos from five different celebrities, and not one of them got done. You wait while you think it’s being worked on only to get notified it wasn’t “accepted.”

Booked a simple celebrity video and over £100 deducted from credit card. Told video would be issued in 7 days.

No video received and over £100 down.

Will never try this again - seems like a scam.

A novel idea, I ordered a video, and after a slightly delayed delivery time; it arrived and the ‘talent’ (JB Gill) stuck to all the points previously set out. A positive video too, not as purely being read from a script, a good service.

No video and currently no refund..
Ordered a video, paid and waited
. Received a message within 3 days saying my request had been denied, no explanation...And now another 4 days on no refund.. Terrible service, avoid at all costs...

My kids ordered me a Cameo video from Ron and Amy Shirley, stars of Lizard Lick Towing as a Christmas gift. It was awesome!! I watch the show on Amazon Prime and a local station here in Cleveland and am a big fan. The video had both of them in it talking to me by name and was such a shocker to get. They were great and spoke for several minutes and it was a gift i will never forget!

the shoutouts are whatever BUT 5€ just to message someone is absolutely insane and without even a reply guarantee?? Ngl, this is borderline a scam and predatory towards desperate fans.. i think we all know how immoral that is and it should be illegal. no wonder noone uses this anymore.

I saw on my card a charge to cameo cleaners, immediately went to trustpilot thinking an error had occurred, this is the genuine article and John Carroll Lynch is an acting phenomenon

Scammed out of money, wanted my Wife to get a Birthday shout out from the morbid pod cast. received nothing and when I complained about it to camo I was told no refund.
I will never use this service again! and will recommend everyone I know to stay away!

I paid for a dm. They responded with, that makes no sense. I reread it and makes sense to me. So now mad to pay 9.99 for I don't understand. So I go to respond guess what. to answer back is 9.99 I paid and told this person I would never contact him again. Response make sure it's clear. Total rip off

Pizza Ristorante agli spinaci ,pessima, immangiabile, il sapore persistene è
di aglio, disgustosa. I 3.90€ peggio spesi. Le mie papille dopo questa "pizza"non esistono più.
TOGLIETELA DAL COMMERCIO!

I paid for a video, I never received it and when prompted they explained the celebrity didn’t do it. No accountability on the celebrities side. They still have my money and I have been chasing them for over two weeks to get it back, just getting silence back from them :(

Never recieved the video and it’s timed out and been cancelled and was a waste of time and money do not recommend at all

UPDATE: Rebooked another TWO times and the requests have expired again. They mention they’ll speak to the celebs talent manager but completely ridiculous that you pay hundreds for the service and they don’t care as “you’ll get a refund” I don’t understand why they keep allowing Celebs on the platform who have no intention of completing what you’ve paid for!!!!

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Paid for a video with 24 hour delivery. Video not received. Send a message to them and they said it can now take up to 7 days to complete. Then request expired after 3 days. Absolutely ridiculous service. Emails go unanswered. Stop offering the service if you’re allowing the “celebs” to not follow through.

I was thrilled with my video birthday message from Danny Dyer. He completely met the brief and I loved his message so genuine and a fab birthday gift from my husband. From Betty

I ordered a video which went unfulfilled (7 days). Complete disappointment as the talent has a 5.0 rating. I will not use Cameo again.

As an event planner/caterer I couldn’t recommend this company highly enough.
This is my second year using Cameo for my events, they consistently deliver a high level of service. The ordering is always so easy, down to the fact they have the most helpful and friendly team.
They even sourced me fridges from another company last minute and had them delivered with my order. Any last minute changes to my orders have never been an issue.
Drop off has always arrived at the agreed time, the guys are always super helpful with getting the equipment to the right part of the marquee.I will add that any requests for an earlier drop off has never been a problem, with a small fee.

AVOID - TOTAL SCAM - WOULD BE NO STARS GIVEN THE OPTION

Have been billed twice for one video message that couldn’t be delivered in time so cancelled the order, no customer services contact so having to go through the credit card company.

Wish I’d read the reviews in advance

Despite the poor reviews, thought id give it a go. James Buckley was brilliant & I'm sure this'll be the best present on my lads birthday. Personalised exactly as wanted