Unfortunately, I agree with many of the other one star (ie, zero star) reviews. The battery I received was 24Wh NOT 34Wh as listed. Best charge was 21,000, but that very quickly deteriorated to 16,000... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This review is for the second replacement battery for my 2017 HP Spectre X360 from Canada Laptop Battery. After the factory battery failed, the first replacement lasted almost five years. Not bad at... Ver mais
A empresa respondeu
Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... Ver mais
A empresa respondeu
Arrived very fast. Very professional package. Battery works great. It matched the model of my laptop. Recommend.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...
Informações de contacto
Richmond 6751 Elmbridge way,British Columbia, V7C4N1, Vancouver, Canadá
- service@canadalaptopbattery.com
- canadalaptopbattery.com
4,3
Excelente
471 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
received the battery immediately
received the battery immediately, but it does not charge completely. It is stuck at 40% charge, any time of the day. initially it was 51% now it went down to 40%
12 de julho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear customers,
Thank you for your feedback, and we are sorry to hear that you are experiencing issues with your new battery.
Here are a few steps you can try to resolve the charging issue:
Ensure Proper Connection: Make sure the battery is properly seated in your laptop and the connectors are secure.
Calibrate the Battery: Sometimes, recalibrating the battery can help. Fully discharge the battery to 0% and then charge it to 100% without interruptions.
Update BIOS: Check if there is a BIOS update available for your laptop, as this can sometimes resolve battery detection issues.
If these steps do not resolve the problem, please reach out to us at cs02@aolstecell.com with your order number and a description of the issue. We are here to assist you and will work to resolve this as quickly as possible.
Thank you for your understanding and patience. We look forward to helping you!
Best regards,
canadalaptopbattery.com Team
Quick Service and Delivery
Quick delivery, well-packaged, and it was the correct battery for my Chromebook! Thank you so much!
12 de julho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear customers,
Thank you for your wonderful feedback! We are thrilled to hear that you are satisfied with the quick delivery, packaging, and the correct battery for your Chromebook.
Your satisfaction is our top priority, and it’s great to know we met your expectations. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
Thank you again for choosing us. We look forward to serving you again!
Best regards,
canadalaptopbattery.com Team
battery works
battery works, been using this for more than month. No problem.
11 de julho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear customers,
Thank you for taking the time to share your experience! We’re thrilled to hear that the battery has been working well for you for over a month. If you have any questions or need further assistance, we’re here to help!
Best regards,
canadalaptopbattery.com Team
Quick Ship and Fits Perfect.
Battery came quickly and fit the Razer laptop perfectly. Might actually order another one to have as a spare.
28 de maio de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear customers,
Thank you for your positive feedback! We’re glad to hear that the battery fits your Razer laptop perfectly and arrived quickly. We’d be happy to assist you with another order whenever you’re ready. If you have any more questions or need further assistance, just let us know!
Best regards,
canadalaptopbattery.com Team
The Worst products, and customer care,one star is too much for them.
This is the worst experience I ever had with laptop battery supplier, I used to deal with batt depot, and never had any issues with them whatsoever they display they send you, and if any mistake on order or any issues, they do the exchange or refund. But with this Canada laptop battery company, I did the purchasing by rush and I did order two batteries, one of those batteries was different than what was on their website, and in top of that it’s not holding the charge. I contacted them and they tried to convince me to keep it, and telling me it’s a good battery, in top of that giving a hard time to do the return, and refund. I end up filling a dispute case by PayPal. My advice Think twice before buying from them, and always use PayPal to secure your purchase.
The Worst products, and customer care,one star is too much for them.
9 de julho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear customers,
I hope this email is helpful to you. I recently saw your review detailing your dissatisfaction with your experience purchasing a laptop battery from us and I apologize for the inconvenience.
First, apologies for the discrepancy between the battery you received and what you experienced. We certainly do not intend to mislead customers. Since we offer non-original battery replacements, we will design our own company label on them. Please be assured that our batteries are fully tested before shipping.
I apologize for any inconvenience caused by the customer service you received while trying to resolve your issue. Your feedback on how we handled the situation is extremely valuable and I assure you that we will use it to improve our processes.
Regarding the battery problem, you can see that the battery is normal through the battery detection software, but if you are not satisfied with our product, we will continue to negotiate with you through our email for subsequent solutions.
I again apologize for any inconvenience caused. We appreciate your business and the opportunity to address your concerns.
Best regards,
canadalaptopbattery.com Team
The battery didn't fit my computer…
The battery didn't fit my computer until I cut away two openings in the battery case to allow corresponding notches in the computer to seat properly. The battery life on full charge is only rated at 5 hours, and drops considerably faster than that - realistically 2 hours of regular use. Less than 1 hour in a zoom meeting. It could be my computer that's got issues, but this new battery is only slightly better than the OEM battery it replaced...
21 de maio de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
We're sorry to hear that you experienced issues with the fit and performance of your battery. Your feedback is valuable to us as we strive to improve our products and services.
We recommend reaching out to our customer service team to discuss your concerns and explore possible solutions. Thank you for bringing this to our attention.
Best regards,
canadalaptopbattery.com Team
A good choice
Decent shipping time across the country. Good quality product and it even came with the screw drivers required to complete the battery swap.
27 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're glad to hear you were satisfied with the shipping time and the quality of the product. It's great to know the included screwdrivers were useful for your battery swap.
Best regards,
canadalaptopbattery.com Team
So Easy a Kid Can Do It
My 12 yr old changed the battery with a little help from mom ( watching from afar) and a YouTube video. Amazing accomplishment! Extremely educational!
23 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for sharing such a wonderful story! We're delighted to hear that your 12-year-old was able to change the battery with a little help from mom and a YouTube video. It's great to know that it was an educational and empowering experience.
If you need any further assistance or have any questions in the future, please feel free to reach out to us.
Best regards,
canadalaptopbattery.com Team
Fast delivery and correct battery
Fast delivery and correct battery. It fits my laptop perfectly. Labels and part number stamped on battery is the same as original
7 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're thrilled to hear that the delivery was fast and the battery fits your laptop perfectly. We're glad the labels and part number matched the original as well.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
canadalaptopbattery.com Team
Super service
Super service and great product, very fast and efficient delivery. Overall top-notch!
27 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your kind words! We're delighted to hear that you found our service and product to be top-notch, and that the delivery was fast and efficient.
If you need any further assistance, please feel free to contact us.
Best regards,
canadalaptopbattery.com Team
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're thrilled to hear that you are very satisfied with our service.
If you have any further needs or questions, please don't hesitate to reach out.
Best regards,
canadalaptopbattery.com Team
the new btty does not charge
the new btty does not charge. 0 avail, plugged in - not charging. i've tried several techniques - to no avail. last cs02 email was on 06.23. i've double checked all my folders, restored several weeks of deleted - nothing there. options: refund, new send me a new btty or tell me some technique known only to aliens. this is 2nd review. you gotta do better than this.
24 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for bringing this issue to our attention regarding the battery quality concern and the associated feedback. We regret any inconvenience this has caused.
We understand that identifying the exact cause of battery issues can be complex, and without video or photo evidence, it is challenging for us to analyze the specific problem. However, we have processed a refund for your order.
In the future, if possible, please consider sending us a video illustrating the issue to us. This will enable us to better diagnose the problem and provide a suitable resolution.
We apologize once again for any inconvenience caused and appreciate your understanding.
Best regards,
canadalaptopbattery.com Team
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your kind words. We're delighted to hear that the battery was a perfect match.
Best regards,
canadalaptopbattery.com Team
Great Battery, Great Service Experience
I looked around and eventually was referred to you by the Westend Memory Express in Edmonton. The site I was referred to was easy to find my battery for my laptop. Price was at a great price and delivery was fast and inexpensive. The battery I purchased came well packaged; bubblewrap and foam, and taped very well. The battery was delivered within 4 days of purchase. Included in the package was screw drivers to complete the job. Took 30 minutes from opening, installing and closing the laptop securely. I truly appreciate everything Canada laptop battery has done to make for a quick and easy install.
Thank you canadalaptopbattery.com
27 de maio de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you so much for your detailed feedback and for choosing Canada Laptop Battery. We're thrilled to hear that you had a positive experience with us, from the ease of finding your laptop battery to the quick delivery and well-packaged item. We strive to provide high-quality products and excellent service, and we're glad to hear that your installation went smoothly and met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
canadalaptopbattery.com Team
Simply excellent !
24 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you very much for your kind feedback! We're delighted to hear that you had an excellent experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!
Best regards,
canadalaptopbattery.com Team
Fast shipping and product was well…
Fast shipping and product was well packed. Battery fitted perfectly and even a screw driver is provided. Charging has no issue and it retained the power well. However, the power doesn't last as long as my original OEM one
23 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback. We're glad to hear that you were satisfied with the fast shipping, packaging, and the fit of the battery. It's great to know that the included screwdriver and charging performance met your expectations.
We apologize for any inconvenience regarding the power retention. Our team continually works to improve the quality of our products, and your feedback is invaluable in this process.
Best regards,
canadalaptopbattery.com Team
The delivery was super fast
The delivery was super fast. The battery looks to be of good quality (I haven't actually had time to install it yet.
One thing I would ask is do an invoice / Receipt automatically. Your customers should not have to message you to get a proper receipt. It would cost you nothing to e-mail one out upon ordering, Or at least include it in the package (Though that might cost a few pennies).
18 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback. We are pleased to hear that you were satisfied with the fast delivery and the quality of the battery.
We apologize for any inconvenience regarding the invoice. We appreciate your suggestion and will work on improving our process to automatically provide an invoice or receipt upon ordering.
Best regards,
canadalaptopbattery.com Team
The best service which I meet last time.
14 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
canadalaptopbattery.com Team
Battery showed up on time and works!
18 de junho de 2024
Opinião espontânea
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're glad to hear that the battery arrived on time and is working well. Your satisfaction is important to us.
Best regards,
canadalaptopbattery.com Team
Resposta da Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're pleased to hear that you found the ordering process easy and the shipping fast. We appreciate your business.
Best regards,
canadalaptopbattery.com Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.