Worst company in the world. I wasn’t home to receive the item and it went back to their depot and they kept promising to redeliver it but weeks later nothing happened so I asked them just to refund me... Ver mais
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Leia as opiniões dos outros
Bei der erste Lieferung hatte der Fahrer der Spedition Mist gebaut und die bestellte Whirlpool-Abdeckung beschädigt. Da hatte ich mich zu früh über die schnelle Lieferung gefreut. Die Reklamation... Ver mais
We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolve... Ver mais
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, t... Ver mais
Informações sobre a empresa
- Fabricante
- Reparação de banheiras de hidromassagem
- Loja de banheiras de hidromassagem
- Loja especializada em saunas
- Reparação de piscinas
Sobre Canadian Spa
Escrito pela empresa

Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Informações de contacto
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canadá
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.com
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Como esta empresa usa o Trustpilot
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We had our Spa cleaned as we do every…
We had our Spa cleaned as we do every year, Canadian Spa send out a contractor, as they do every year. This year we had Hot Tub Response. They left our hot tub in a state. There was a layer of chlorine crystals stuck to the base of the tub, like he'd dumped a load in didn't turn it on. We then were told we need to replace the Ozone something or other, £178 later, no idea if that was true. And finally they broke two of the clips holding the lid on around the back, which we found when we were turning if off for our holiday. The only response from Canadian Spa was, it was lime scale. We've had it cleaned 5/6 times and it's never done that, we cleaned if after at an additional cost and it's never come back.. Lazy, cheap services. never to be used again.
buses trop fragiles
les buses vendues par ce fabricant ne résistent pas , le plastique est de très mauvaise qualité et de plus , d'un cout prohibitif sans garantie
The service guy Tony Greig was…
The service guy Tony Greig was excellent.
It’s a pleasure again to use in crystal clear water again now the new headrests are fitted.
Good delivery
Spare part delivered in less than 24h!
Spare part delivered the next day and communication was good A+++
Gute Produkte & guter Service
Sehr guter Kundenservice! Die Lieferung war zeitlich im Rahmen wie angegeben. Alles in Ordnung und top Ware zu guten Preisen.
Issue not resolved completely & took 10…
Issue not resolved completely & took 10 days for an engineer to arrive. No flow between company & electrical repair company ie dates not shared of availability
Great service end to end
Great service on the phone , plenty of helpful information and the product was exactly what I needed , delivered when expected and good value too for these types of products
Had a problem with jets on spa
Had a problem with jets on spa, communicated with Canadian Spa, issue sorted & replacements purchased. Very satisfied with response & customer service.
Sehr guter Service.
Sehr guter Service. Sehr gute Qualität. Freundliche Kommunikation.

Resposta da Canadian Spa
Great item speedy delivery and so easy…
Great item speedy delivery and so easy to fit filter thank you
Canadian Spa hot tub pump replacement
Steve arrived at the time he said, to fit a new pump took a lot of faffing about, engineers don't design and build with repairs in mind so it took a while with skinned fingers,and choice word's, but Steve achieved a difficult job, hot tub is now up and running again so very pleased
Excellent Service
Purchased a small item which was lost in transit explained to Adam in an email item was immediately despatched received 2 days later excellent service. This is why we chose Canadian Spa.
Easy to contact and very prompt with…
Easy to contact and very prompt with their response.
Sorted out my part problem effortlessly
The water testing app is brilliant.
The water testing app gives simple, clear instructions on how to adjust the chemicals in the hot tub and tells you the exact amounts to add. And it has quick links to easily purchase products that you need. I’ve placed two orders and both were delivered quickly.
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