Worst company in the world. I wasn’t home to receive the item and it went back to their depot and they kept promising to redeliver it but weeks later nothing happened so I asked them just to refund me... Ver mais
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Leia as opiniões dos outros
Bei der erste Lieferung hatte der Fahrer der Spedition Mist gebaut und die bestellte Whirlpool-Abdeckung beschädigt. Da hatte ich mich zu früh über die schnelle Lieferung gefreut. Die Reklamation... Ver mais
We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolve... Ver mais
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, t... Ver mais
Informações sobre a empresa
- Fabricante
- Reparação de banheiras de hidromassagem
- Loja de banheiras de hidromassagem
- Loja especializada em saunas
- Reparação de piscinas
Sobre Canadian Spa
Escrito pela empresa
Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Informações de contacto
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canadá
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.com
4,4
Excelente
2 mil opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Chemicals arrived promptly for our spa.
7 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for the glowing review. We are honored to have you as a customer!
Appointment cancelled no new date set
Appointment cancelled no new date set, so order not carried out yet.
7 de junho de 2024
Alles bestens
Alles bestens, Sehr netter Kontakt.
Wäre 1a Qualität. Und mega schneller Versand. Ich kann den Laden weiterempfehlen. Werde dort wieder Einkaufen.....
7 de junho de 2024
Resposta da Canadian Spa
Es freut uns außerordentlich, dass Sie mit mit dem Produkt und unserem Service zufrieden sind. Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Ihre Worte bedeuten uns sehr viel!
great service
30 de maio de 2024
Resposta da Canadian Spa
Your order and kind feedback mean so much to us. Thank you for your business!
Resposta da Canadian Spa
Wir freuen uns sehr über Ihre positive Rückmeldung. Vielen Dank!
Needed some chemicals for our Canadian…
Needed some chemicals for our Canadian spa hot tub, so easy to order online & delivery was very prompt, have always found this to be the same over the past number of years
28 de maio de 2024
Resposta da Canadian Spa
Thank you for your order and for the fantastic review. We are grateful for your support!
Resposta da Canadian Spa
We are thankful for your order and your kind words. Thank you for choosing us!
Very small leak somewhere not obvious…
Very small leak somewhere not obvious in hot tub but near/ underneath filter box. Followed directions and leak stopped after about an hour. Continued to keep pumps running for another 6 hours and used brush to sweep bottom as directed. Emptied tub and left for 5 days. Filled up and no leak. However a few hours later leak appeared. Tried again with another bottle and same happened. 😩😩😩. Overall a bad experience
4 de junho de 2024
Speedy delivery of broken part.
4 de junho de 2024
Resposta da Canadian Spa
Thank you for your order and for taking the time to leave such a positive review. We appreciate your business!
Resposta da Canadian Spa
Your order and lovely review are greatly appreciated. Thank you for your support!
Top immer wieder
30 de maio de 2024
Resposta da Canadian Spa
Vielen Dank für Ihre positive Rückmeldung! Unser Team freut sich sehr über Ihre Zufriedenheit.
Recommendation
Rang about replacing something, Adam on phone was excellent. Dealt with it all quickly and efficiently, delivery was quick and product excellent, recommendation was great
17 de maio de 2024
Resposta da Canadian Spa
Thank you for your order and for sharing your wonderful experience. We value your business!
Betrag bezahlt und keine Ware erhalten!
21 de maio de 2024
Resposta da Canadian Spa
Sehr geehrte Frau Schwarz,
vielen Dank für Ihr Feedback und dafür, dass Sie uns die Gelegenheit gegeben haben, das Problem zu lösen. Es tut uns leid, dass es zu einer verspäteten Lieferung und mangelnder Kommunikation unsererseits gekommen ist. Wir freuen uns, dass wir die Angelegenheit klären konnten.
Sollten Sie in Zukunft weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit zur Verfügung.
Vielen Dank und freundliche Grüße,
This product really worked
This product really worked. Just pour it in, run the system and come back tomorrow. Job done!!!!
29 de maio de 2024
Resposta da Canadian Spa
We are grateful for your order and your kind feedback. Thank you for being our customer!
Resposta da Canadian Spa
Es freut uns sehr, dass Sie zufrieden sind. Vielen Dank für Ihre tolle Bewertung!
Great product delivered promptly and as…
Great product delivered promptly and as described.
Many thanks
29 de maio de 2024
Resposta da Canadian Spa
Your order and positive review mean a lot to us. Thank you for your support!
Happy of Charlwood
Very helpful nothing too much trouble prices reasonable, local, seem to appreciate the custom. Would not go anywhere else.
Thanks Guys
28 de maio de 2024
Resposta da Canadian Spa
Thank you for your order and for leaving such a nice review. We appreciate your business!
This is great product …
This is the 2nd cover we've had from here, 1st one lasted 4yrs, which isn't bad for the uk climate. Fits well.
28 de maio de 2024
Resposta da Canadian Spa
We appreciate your order and your kind words. Thank you for your support!
Resposta da Canadian Spa
Thank you for your order and for the great feedback. We are grateful for your business!
Good quality and arrived on time…
Good quality and arrived on time excellent service
28 de maio de 2024
Resposta da Canadian Spa
Your order and positive review are greatly appreciated. Thank you for your support!
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