Absolutely loved this perfume. The oud scent is rich, warm and luxurious without being too overpowering, and it lasts really well throughout the day. It smells incredibly elegant and expensive. The gi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I really like the scent profiles—they’re smooth, pleasant, and well-crafted. However, the longevity is very disappointing. I even tried applying it with a bit of Vaseline to help project the fragran... Ver mais
Candles & Oud - Heavenly Oud - Oud Infused Soap I love the simple and stunning sustainable packaging. The Heavenly Oud scent is unique and smells amazing. Top Notes - Nagarmotha, Orie... Ver mais
Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole... Ver mais
Informações sobre a empresa
Escrito pela empresa
We create unique Oud-infused blends for candle and fragrance lovers seeking to turn ordinary days into extraordinary moments that make you feel exceptional.
Informações de contacto
London, Reino Unido
- ask@candlesandoud.com
- candlesandoud.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely loved this perfume
Absolutely loved this perfume. The oud scent is rich, warm and luxurious without being too overpowering, and it lasts really well throughout the day. It smells incredibly elegant and expensive. The gift packaging was also beautiful and made the whole experience feel really special. I’ve already had compliments wearing it and would definitely buy again
I really like the scent but…..
I really like the scent profiles—they’re smooth, pleasant, and well-crafted. However, the longevity is very disappointing. I even tried applying it with a bit of Vaseline to help project the fragrance more, but that didn’t make a difference. I’ve also sprayed it multiple times (more than three), and it still fades quickly.
As someone who owns a variety of fragrances and truly values smelling good throughout the day, I’d recommend the brand focus on improving performance. Enhancing projection and longevity would take these scents to a much higher level.
Best candles ever!
I love these candles, they last for ages (if you’re careful) and the scent fills the room and stays there.
My absolute favourite - Vanilla and Amber - but to be honest haven’t tried any of the others as it’s just so good.
Communication from the company was brilliant and quick delivery. Couldn’t ask for more.
Worst Customer Service at Westfield
If there was a minus category, I would tick it. The most appalling customer service ever witnessed at the Westfield stall. Sexist, aggressive and demeaning. The product itself is greast - the company needs to employ professionals who know how to communicate politely and respectfully. I sent a formal complaint and got a response that I could get a refund - if I posted the item back or returned the item to the stall I bought it from.
Delightful !
Very pleasant, knowledgeable & professional sales person @ Trafford Centre counter on upper floor of concourse. I didn’t catch his name but he is a very nice guy. Made me aware of current offers & advised me on Oud based perfumes. A credit to the brand.
Order not fulfilled
I purchased 2 perfumes but only one was delivered and that was more than 2 days late . This is the first time I’ve had a problem with this company and I purchased several perfumes for Xmas presents. Hopefully they will rectify this quickly
Had a minor issue which was quickly…
Had a minor issue which was quickly resolved. Mez was very helpful from their customer care team
Very professional and helpful
Very professional and helpful
Thank you Mez
I had a fantastic experience at Candles…
I had a fantastic experience at Candles and Oud in Stratford Westfield. The quality of the fragrances is genuinely impressive, and you can tell real care goes into every scent.
I purchased Amber Oud Intense, Heavenly Oud, and English Oud, and each one is beautifully crafted with its own distinct character. Amber Oud Intense is rich and powerful, Heavenly Oud is smooth and elegant, and English Oud has a refined, well-balanced scent that feels luxurious without being overpowering.
The fragrances last really well and feel far more premium than many high-street options. If you appreciate high-quality oud and expertly blended scents, Candles and Oud is definitely worth a visit. I’ll absolutely be returning for more.
I had an excellent experience from…
I had an excellent experience from mez.The problem was easy and fast to solve great service and experience
Smells gorgeous
Got a good deal online for buying 3 items and they all arrived very quickly and perfectly presented. I had a Night in Paris bought for Christmas and it fills the whole house with a gorgeous aroma. I will definitely be buying in future.
I do mistake with my order so I buy one…
I do mistake with my order so I buy one more bottle perfume but I want cancel my first order Nobady answer email
AVOID!!!
Placed an order. Received a torn envelope with a gift box lid and some ribbon inside and no perfumes . Sent an email to the refunds email address given on the website and got an automated "this email address is not monitored" reply. Not at all happy and now have to attempt other means to get a full refund
Candles & y’oud’ love
Well after receiving a lecture on shopping by my sister at Canary Wharf, I was in Westfields going to meet her from her home shopping duties when i was approached by a lady at Candles & Oud, ohh gosh what subtle but effective sales/customer service skills! i was impressed and the packaging was amazing, definitely worth the price, albeit my sister was not impressed but hey ho🎈
Very good service and fast delivery.
Perfect and special by naz highly…
Perfect and special by naz highly recommend the fragrance is very quality and the service is extremely good. Recommend to everyone.
Ashish
Ashish, was very patient and had multiple amazing recommendation's for layering up until I found the combination I was looking for! Thank you very much
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








