One of the canvases I ordered was bowed and broken on the cross frame. It was unusable. A refund and apology was given quickly and efficiently by Zoe. Thank you for the brilliant customer service and... Ver mais
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Leia as opiniões dos outros
I have purchased this product from other suppliers as well as Canvas-Store and it is always of good quality. The price is reasonable if a little more expensive than another supplier (however, they wer... Ver mais
Very nice canvas and good company. The only problem was with transport, as the box with 5 linen canvases was broken, but luckily the canvases were not damaged. However the note should be taken about p... Ver mais
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dro... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.
Informações de contacto
Savoy Road, CW1 6NA, Crewe, Reino Unido
- 0207 759 4525
- website@canvas-store.co.uk
- canvas-store.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would recommend
The canvases are of great quality, delivered in good time and unscathed. I had an issue with one delivery and the new customer service manager could not have been more helpful or professional.

Resposta da canvas-store.co.uk

Resposta da canvas-store.co.uk
Quality canvas and great customer service
Always great quality products and fantastic customer service. Thank you.

Resposta da canvas-store.co.uk
As I have been working on a series of…
As I have been working on a series of linked subject matter I suddenly realised I would complete the present design and would need additional canvases. I ordered from canvas store while it was on my mind before lunch and although I was informed that delivery could be between 4 to 7 days the order was delivered two mornings later. WHAT'S NOT TO LIKE?

Resposta da canvas-store.co.uk
Very pleased with canvas boards
Very pleased with canvas boards. Well wrapped and protected. Quality excellent. Definitely use again.
Canvas Store had all the sizes I needed…
Canvas Store had all the sizes I needed at a fair price.
Used to be very good but not anymore...
Used to be very good but I ordered 2 boxes of canvases in September and I am still waiting for a tracking number more than 2 weeks later. Different agents answer my email queries but dont get back to me and still no tracking number. Are they all AI now, I wonder? I have now asked for a refund but no response. I will be getting my canvases elsewhere in future.
The frame of the Canvas was not Square
As a keen Amateur painter I purchased a pack of three very large (1 mtr square) canvasses from Canvas Store. The canvasses were made by Loxley. They arrived and after a couple of months I had painted on all three Canvases. I decided to frame all three canvases as I think they look better in a shadow frame. I set about to make the frames, two of which fitted perfectly. However one canvass was so out of square i could not fit it into the frame. I checked each corner with a carpenters set square and sure enough the whole frame was out of square. I sent a message to The Canvas Store, as that is the company I had the contract of purchase with, with some photos to illustrate the amount each corner was out of square, and also explaining that the other two canvases in the pack of three were perfectly square after painting. The Canvas Store contacted Loxley who replied to the Canvas Store, not prepared to do anything about the out of square canvas I had purchased, saying it was because the canvas had warped due to the painting and there was nothing they would do for me. So are they saying their canvases are not fit for purpose? If you paint on the canvas it is likely to go out of square? They sell them as painting canvases. Not at all happy so in future folkes always check your canvas before you paint on them just in cased you have to return them. Not very impressed as what I think is a good painting is a total loss at a cost of £40 for the one canvas.
I needed a specific size canvas from…
I needed a specific size canvas from the 'canvas store' for an impatient client and although given an aproximate date of 3 to 5 days it took 2 with delivery at lunch time. Well done Canvas Store.
Fantastic product and outstanding…
Fantastic product and outstanding customer service
Easily the best deal
Easily the best deal. Easy to communicate with. Easy to change delivery address on one email request. Top quality canvases at by far the best price
Efficient and quality
Efficient service and delivery. Good quality and very well packaged for delivery and storage.
Great price, great delivery
Great price, and a prompt delivery. Couldn't ask for more really
Pleased with my purchase .
Order arrived on time . Zoe's email was very pleasant and I am pleased with my canvasses
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