Capital Play Opiniões 

250
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent company, thoroughly recommended. Have bought 2 in ground trampolines from them - they are more fun AND safer.

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Classificada 3 em 5 estrelas

Expensive trampolines that work well. But the Trampoline pad doesn't last (and is £285 to replace) - ours stated degrading badly within 5 years and by 7 years was ruined. Capital Play are not i... Ver mais

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Classificada 5 em 5 estrelas

Quality product - very well put together - solid construction. Quite OK to build it yourself - digging the whole is the toughest - good instructions for building the trampoline. Only minor niggle is a... Ver mais

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Classificada 5 em 5 estrelas

Capital Play installed a 11 x 14 ground level trampoline and it’s great. Very professional service. Polite and respectful team, who were very tidy and worked hard to get the job done in a day. It’s... Ver mais

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Escrito pela empresa

Capital Play designed and manufactured the UK's first and best In-ground Trampoline. We have the World's largest range of sizes, nets and accessories - so whether it's a huge rectangular trampoline for your budding gymnast, or a compact 8ft round tramp...


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4,4

Excelente

TrustScore: 4.5 em 5

250 opiniões

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4,4

Todas as opiniões

(250)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We bought the rectangle North tramoline…

We bought the rectangle North trampoline 10 x 15ft. I talked to customer service over the phone numerous times as I needed it for a specific date is it was for my sons birthday, they were more than helpful. The assembly took us 3-4 hours with my husband it wasn’t hard, very clear instructions on youtube, but you can pay extra and they will assemble it for you, but if you have 2 people you can do it yourselves. I highly recommend the company and the North trampoline too, the quality is amazing! If I could give 10 stars I would!

15 de abril de 2021
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Resposta da Capital Play

Thanks for your review. We're so pleased we were able to help you get your trampoline in time for your son's birthday!

Classificada 5 em 5 estrelas

Great service

Great service, great products, and all round jolly nice people

15 de abril de 2021
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Resposta da Capital Play

Thanks for your review. We're glad you're please with the service you've received and your trampoline

Classificada 5 em 5 estrelas

Fantastic product and service

Fantastic product and service. The team arrived when they said they would, worked tirelessly all day and left behind them an amazing in-ground trampoline and no mess. It was like a magic trick. Thank you so much!

13 de abril de 2021
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Resposta da Capital Play

We're so pleased you and the kids love their trampoline. We love putting an in-ground in, as if by magic!

Classificada 5 em 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish. Capital Play advised us on the right type of trampoline for older kids (13 & 10), delivered quickly and even sent us a wonderful jump wristband app related toy (which my kids LOVE) when (through no fault of their own) the 3rd party delivery and assembly company were grumpy and unhelpful with us. Highly recommend them!

13 de abril de 2021
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Resposta da Capital Play

Thanks for the review. We're glad the kids are enjoying their jump games too!

Classificada 5 em 5 estrelas

Really impressed with the service at…

Really impressed with the service at Capital Play. Despite low stock they held a product for me pending a new credit card arriving, and also gave me a discount on a previously seen price after their prices had just gone up. Really fantastic customer service and I would definitely recommend them. All staff were friendly and helpful as well.

11 de abril de 2021
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Resposta da Capital Play

Thanks for the review. We're glad we were able to help!

Classificada 5 em 5 estrelas

Great product & Great Customer Service

Great product. The Springfree trampoline is an amazing trampoline with the best jump to it. The kids love it and so do we!

Capital Play is brilliant, easiest ordering and amazing setup. Second trampoline ordered and happy with both

9 de abril de 2021
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Resposta da Capital Play

So pleased you're happy with your second trampoline from us!

Classificada 5 em 5 estrelas

Absolutely fantastic service

Absolutely fantastic service, nothing was too much trouble, thank you so much. Such a quality trampoline. My children (and husband) are very happy!

8 de abril de 2021
Opinião espontânea
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Resposta da Capital Play

Thanks for the review. We're so pleased the whole family are enjoying their new trampoline!

Classificada 5 em 5 estrelas

Really good bounce

Really good bounce. Well made product. Very happy.

6 de abril de 2021
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Resposta da Capital Play

We're glad you're happy with your new trampoline

Classificada 5 em 5 estrelas

Great advice and the north explorer…

Great advice and the north explorer trampoline is brilliant though it arrived with a damaged part. Capital play dealt with this very well and it is resolved.

5 de abril de 2021
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Resposta da Capital Play

We're sorry there was a damaged part in your delivery but glad we were able to resolve quickly

Classificada 5 em 5 estrelas

Absolutely fantastic - great design and service/ support

Update: None of the contents were damaged.

The instructions were really clear. The trampoline is much better made than previous trampolines we've had.

The crash mats are fixed down better so look less likely to tear and make less noise than previous in-ground trampolines.

Email support was really helpful to make sure we did a good job in the installation.

The kids absolutely love it - it looks really good and feels good quality.

It's just great that the frame is shorter than other trampolines and the instructions help you know the shelf size to dig then the pit size to dig under the bounce-mat. This makes the job of installation so much easier.

I have previously asked other suppliers if they could make an in-built retaining wall and described something very similar to this one - who has time or money to build a sunken concrete / block wall (or want such a semi permanent structure in their garden?). This plastic retaining wall is easy to fit and really effective, and similar to what I'd created by myself on previous trampolines - really well done for this great innovation.

I've already talked a couple of friends into buying one.

For the record, my initial review was as follows:
I will update this, but first impressions were that the boxes delivered were too heavy for the delivery people and they seemed to have to throw the boxes off the lorry. We will have to unpack them to get them through to the back of the house and check for any damage.

1 de abril de 2021
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Resposta da Capital Play

We're sorry to hear there was an issue with your delivery. Please let us know if there were any damaged parts and we'll ensure these are replaced

Classificada 5 em 5 estrelas

I ordered a 14 foot in ground…

I ordered a 14 foot in ground trampoline for my daughters birthday in which i though i had left it to late from ordering but Capital play made it happen!

great job team!! tanks again.

1 de abril de 2021
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Resposta da Capital Play

Thanks for the review. I'm glad we were able to get your trampoline to you for your daughters Birthday

Classificada 5 em 5 estrelas

Capital could not have been more…

Capital could not have been more helpful. I had about a zillion questions and they must have thought they would never get rid of me. But eventually I settled on the right trampoline and delivery and assembly went smoothly and we are all very happy. They are pricey of course but so much more of a long-term investment than the flimsy thing we had before, I hope.

31 de março de 2021
Opinião espontânea
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Resposta da Capital Play

Thanks for your review. We are always happy to help answer questions, we understand it's a significant purchase and we want to make sure our customers have all the information they need

Classificada 5 em 5 estrelas

Surprisingly quiet with a superb bounce.

We have quite a sloped garden which is overlooked by several other houses, so it was really important to us that our trampoline was as invisible as possible and blending in perfectly with our garden. We decided to invest in the best in-ground one we could find and we’re so pleased we did! Our two kids absolutely love it and the bounce is exceptional. It’s very quiet too with barely a noise at all, so absolutely perfect to keep the neighbours happy too. We hired an external company with a mini digger who cut into our slope, taking them around 5 hours in total to dig, build and install our trampoline. The build quality of the trampoline seems of a very high standard and the delivery was carried out by two very helpful & happy delivery guys. Highly Recommended!

31 de março de 2021
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Resposta da Capital Play

Thanks for your feedback. We are so pleased you love your Capital In-ground Trampoline!

Classificada 5 em 5 estrelas

From start to finish

From start to finish, Capitalplay was brilliant. Easy to order. Excellent timings for installation. Very efficient. All installed in one day. Cleaned up properly afterwards. Highly recommend this company for inground trampolines

26 de março de 2021
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Resposta da Capital Play

We're very happy you are pleased with the service and product from Capital Play

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, excellent quality and great bounce

21 de março de 2021
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Resposta da Capital Play

Thanks for the review. We're glad you're happy the service and product

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