Over all happy. Only issue was lack of communication about the item ordered. Tracking was stalled. I had to email for an update only to find you didnt actually have the item. Once you received it it c... Ver mais
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Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... Ver mais
A empresa respondeu
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... Ver mais
A empresa respondeu
Easy website to navigate made the purchasing process a breeze. The item was delivered quickly with updates about its movements. The seco vest fit properly as advertised.
Informações sobre a empresa
Escrito pela empresa
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Informações de contacto
North Sam Houston Parkway West 1400, 77038, Houston, Estados Unidos da América
- capitalsurveyingsupplies.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to order the product
Very easy to order the product. We ordered the wrong books at first and it was so easy to return them for credit and get the right ones, super fast responses and delivery too! Will order from this company again!
Ordered a medium, got Large
Sales rep reached out after review to make things right! Nice people! Ordered a medium, received a large. They were fast to get it to me though
I actually got what I ordered in a…
I actually got what I ordered in a timely manor. I had ordered from 3 other companies and for one reason or another I ended up getting my money back and moving forward.
SiteMax Tripod
The head of the Sitemax tripod I received is nowhere near flat. You can put a level on the head and see that there is a large section of the head that is not flat.
communicating with your customers
I reached out to find out status on a shipment that I placed an order on. apparently they didn't have the correct item in stock and had to order it. I paid extra for overnite shipping. I had to call them to find out status. I emailed them a couple of times and never receives a reply. UPS 's website was the only reason I knew there was an issue because it showed vendor cancelled pick up. The communication with the person paying for an order should be priority. Communication is big in any type of situation.
The Best Survey products with the vest…
The Best Survey products with the vest customer support 💯‼️
Still haven't received my purchase 2…
Still haven't received my purchase 2 weeks later
Is has been 2 weeks and my product has…
Is has been 2 weeks and my product has not shipped!!!!! And I get no answer when I call
Very professional
Very professional, quick and efficient. Product high quality.
Great customer service
I was impressed that not long after placing the order I was contacted about the specific product and had a helpful discussion with the customer service person. The order was just delivered as I asked UPS to delay delivery due to our being out of town. I would not hesitate to use this supplier again.
Fast & dependable!!!
Hi Team
Hi Team
I paid for 2day UPS Air and my item was received 2 weeks later. Ordered 11.15.24. Arrive 12.2.24. I tried to cancel the order last week prior to it shipping and the website was not user friendly. Now I have to make a trip to return the item I tried to cancel because it did not ship for over a week after the 2nd day air order was placed. Kind of a hassle all the way around
Items arrived in good condition and…
Items arrived in good condition and within the shipping timeframe provided.
You had the surveying stick that I…
You had the surveying stick that I needed. I had let my old one go way too long. Thanks
Product was as advertised
Product was as advertised, delivered on time and very reasonably priced.
I have not received my product.
I have not received my product and when I use the tracking it appears it has not shipped and there is no further info about the expected ship date. It says awaiting shipment and there is no tracking number assigned yet. I would like to have it say an expected ship date, even if it's just an estimate and weeks out.
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