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I would never recommend Carbar to anyone.

The experience has been incredibly frustrating from start to finish. They are very quick to take your money, but when it comes to actually delivering the vehicle, the service falls well short of expectations.

I previously leased a Tesla through Carbar via my former company. The first Tesla I was provided had to be returned because, in my experience, it was handed over in an unacceptable condition and I did not feel it was safe to drive and present badly. I was then supplied with a 2021 Tesla, which was a significant improvement and acceptable.

When I applied again this week to lease another Tesla, I was shocked to be offered another 2021 model. After several years, I expected newer vehicles to be available. Offering customers a six-year-old vehicle when leasing simply isn't what I would expect. Really... no newer Teslas in stock 6 years later!

The overall process has been disappointing and extremely frustrating, and the customer experience has left a lot to be desired.

There are plenty of other leasing companies in the market and, based on my experience, I would strongly suggest looking elsewhere before wasting your time with Carbar.

Everything is included insurance, registration, and maintenance making it completely stress free

Very easy collection process. The team are professional and efficient and the vehicle is immaculate.

Great experience so far.

Couldn’t be happier with the vehicle especially considering the price and the customer service is great as well made the process extremely smooth.

Found a good vehicle for its price, plan to subscribe for 6 months or longer, upfront fee (and delivery since car i wanted had to be delivered from NSW to Brisbane) will end up cheaper if subscribed longer, support responded quickly to my emails and had clear, concise instructions for booking and collecting the vehicle, as well as bringing it in for servicing. The only negative experience I had was the car was not in the best shape upon collection, requiring booking a car check-up within the first week.

Everything was sorted by the time i picked the vehicle up

Emilie provided exceptional service by responding promptly to my queries and arranging an early pickup. Her friendly attitude and attention to detail made the entire experience outstanding. Thank you for your excellent service!

Great, essentially I was looked after and there is always someone to call or email with any questions which is essential for a service -we’re super impressed and happy.

Fantastic service from start to finish. Emails explain carbar subscription well and the team are friendly and helpful and are quick to update or message you. Really happy with Carbar and the team 😊

Ben and the team were amazing, kept me updated all the way through to car collection and actual application super smooth.

Expecting a long successful association with the Carbar team and highly recommend.

The high end badged car I have is excellently priced and in immaculate condition (unlike most “big name” rental groups).

Keep up the great work.

Seamless checkin process, super helpful and friendly. 10 out of 10 so far.

Extremely helpful. Car was delivered as arranged. Friendly service. Great option if you are not wanting to purchase a car.

Everything was just so easy, and the people were lovely. The car is in great condition. Im very happy.

Service has been great from the team, efficient process, but quality of the car not as pictured / advertised or for the price paid. Car is missing hubcaps, was dirty on pick-up and not properly cleaned (visible spills) doesn’t look all that great. Process to swap could be improved. Location not correct for location review - Ralph Street, Alexandria

Great experience. Very friendly and informative.

The process was convenient, and the location was easy to find :)

Great experience, great customer service. I did expect the car to be cleaner. Other than that everything great.

the process was easy, Carly at the depot was super helpful and friendly! exceeded my expectations and its great just taking something off my life admin list - driving away and not having to worry about anything was a great feeling!

Dear Team,

I would like to take a moment to sincerely commend Mr. Ben from your Sales Team for his exceptional customer service.

From the very beginning, Mr. Ben went above and beyond to assist us when our preferred vehicle was no longer available. Rather than letting the matter end there, he took it upon himself to personally search for a suitable replacement that met our needs. His initiative, attention to detail, and genuine commitment to helping us did not go unnoticed.

His communication was clear, prompt, and courteous throughout the process, and it was evident that he truly cared about finding the best possible outcome for us. It's rare to come across someone who demonstrates such dedication and integrity in customer service.

Thanks to Mr. Ben's efforts, what could have been a disappointing situation turned into a smooth and positive experience. We are genuinely grateful and hope that his excellent work receives the recognition it deserves.

Warm regards,