Card Collective UK Opiniões 68

TrustScore: 4.5 em 5

4,4

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Classificada 2 em 5 estrelas

Sometime hit and miss. They offer competitive price but will cancel your order due to oversold after a week of process. Order : 3 June Item still availble at website : at least 4 / 5 June Cancel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought two of the Pokemon Electric plush blind box. For starters, they were the most reasonably priced I had managed to find them. Secondly, they arrived very quickly, considering they're Chinese excl... Ver mais

Classificada 5 em 5 estrelas

In times where the Pokemon market is FILLED with scalpers it's great to find a company who cares more about collectors than profit. I have placed several orders with card collective and none have disa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

CCUK is easily, very easily one of the best online retailers for trading cards in the game right now. You can be sure that any product is competitively priced and that it'll be shipped quick sharpis... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cartas coleccionáveis
  2. Loja de hobbies

Escrito pela empresa

Card Collective was conceived as an idea during lockdown in 2020, aiming to create a digital experience equal to being at your local hobby shop. In early 2025, the company launched its website with the vision to be the best digital experience when buying hobby-related products.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 2 em 5 estrelas

Sometime hit and miss.

Sometime hit and miss.
They offer competitive price but will cancel your order due to oversold after a week of process.

Order : 3 June
Item still availble at website : at least 4 / 5 June
Cancellation date due to oversold : 12 June, but "Opened Live On Stream" options still available

12 de junho de 2026
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Thank you for taking the time to leave a review, and we're genuinely sorry for the experience you had with this order.

We understand how frustrating it is to wait over a week only to receive a cancellation. That's not the standard we hold ourselves to, and we're sorry we fell short here.

The cancellation was caused by an inventory system issue on our end, which resulted in orders being accepted beyond our available stock. The delay between your order date and our cancellation was too long, and we're actively working to resolve the underlying issue to make sure this doesn't happen again.

We're also aware of the inconsistency you noticed with the Live on Stream option still appearing, this is something we're looking into to ensure our listings accurately reflect availability at all times.

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Great prices. All around wonderful company.

29 de maio de 2026
logótipo da Card Collective UK

Resposta da Card Collective UK

Thank you so much for your review and for choosing us for your cards. We really appreciate it!

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, items well packaged.
Love buying off this company as it’s a positive experience!
Thanks again.

30 de março de 2026
logótipo da Card Collective UK

Resposta da Card Collective UK

Thanks so much for your review Kerry, we're so happy you had a great experience with us.

Classificada 5 em 5 estrelas

Really friendly

Really friendly, helpful and always get the best, really happy every time

30 de março de 2026
logótipo da Card Collective UK

Resposta da Card Collective UK

Hi Shannon,

Thanks so much for your kind words, and for choosing us for your cards.

We love having you part of the community.

Classificada 5 em 5 estrelas

Returning customer!

I've made two purchases with card collective for Pokemon items.

One time I tried emailing asking if they knew anyone who sells Genshin impact products (perhaps a business partner) but I didn't get a response - meaning customer service side might be lacking somewhere.

Nevertheless, deliveries are always on point with them dispatching either same or next day (even during the festive month) and I've not had problems with the items!

I will keep returning as a customer and hope to find more characters and stuff on there!

23 de fevereiro de 2026
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Thanks So much for your review Carena, we really appreciate it and we love having you part of our CC community.

Classificada 5 em 5 estrelas

10/10

10/10. 5 stars! Great products, great community. Fast delivery. What more could I ask for

2 de fevereiro de 2026
logótipo da Card Collective UK

Resposta da Card Collective UK

Hi Sarah,

Thank you so much for your kind words.

Thank you for choosing us for your cards and it's great to have you as part of our community.

Classificada 5 em 5 estrelas

Pokemon Electric Mystery bag/tin

Bought two of the Pokemon Electric plush blind box. For starters, they were the most reasonably priced I had managed to find them. Secondly, they arrived very quickly, considering they're Chinese exclusives I was expecting to wait a lot longer. Lastly, they arrived in brilliant condition. Overall, no complaints.Would absolutely recommend. Hopefully they get some more back in stock. I got a Plusle and a Pachirisu. My target is Raichu.

13 de janeiro de 2026
Classificada 1 em 5 estrelas

Avoid at all costs

They sent me the slim version of the booster box even though I ordered the jumbo version. They took ages to respond to my emails. 4 weeks later after my original order arrived, I finally have the correct item. The"free gift" as an apology is a booster pack worth no more than £2. Ive ordered from here before and the prices are great and the dispatch is fast, its just when something goes wrong their customer service is terrible.

24 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered to keep sealed

Ordered to keep sealed , within an hour my baby ripped the packaging open 🤣😅 regardless of my misfortune, efficient and great price. Will order again.

30 de outubro de 2025
logótipo da Card Collective UK

Resposta da Card Collective UK

Hey Samuel,

Ahahahaha, We're not sure if we completely believe that... we think you wanted to rip and needed an excuse 😂😂

Thanks so much for your order and for being part of our community of collectors!

Classificada 5 em 5 estrelas

CC is the best place for pokemon…

CC is the best place for pokemon stock!! The team are always so kind and helpful and always go above and beyond to make sure your order is perfect. The best place for prices too. Fast postage & secure packaging. Wouldn’t go anywhere else

2 de outubro de 2025
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Thanks, Bee! We appreciate you being part of the community and your feedback. :)

Classificada 5 em 5 estrelas

Collector Focused

As a collector, condition and authenticity are everything. Card Collective absolutely delivered. The cards were packed securely with care and arrived in perfect condition as always. Communication was fast and professional. A trustworthy seller that I’ll be returning to regularly.

28 de outubro de 2025
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Thanks, Dale! We're glad we can serve and support you. Thanks for your feedback!

Classificada 5 em 5 estrelas

Card Collective are Top Tier

I’ve used Card Collective on multiple occasions and they’ve never failed to deliver. Easy and stress free from ordering to delivery, will always be at the top of my recommendations for anyone into the hobby.

29 de outubro de 2025
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Thanks, Oliver - We really appreciate you sharing your experience. Hope to see you soon!

Classificada 1 em 5 estrelas

Order cards from them only for them to…

Ordered cards from them only for them to cancel it a few days later. Why even bother selling if your just gonna cancel peoples orders especially if they know the cards themselves are going up in popularity. I highly don’t recommend this shop.

28 de outubro de 2025
Opinião espontânea
logótipo da Card Collective UK

Resposta da Card Collective UK

Hi Alex, Thanks for your message and sorry about the cancellation. This is regarding Riftbound, which is a new TCG we started stocking.

The allocations were cut short last minute by our distributor, so we had to let down a few customers. Sorry you were part of that. I hope this frustrating situation is not an overall reflection of our brand to you long-term. I know this is the first time ordering from us. We hope to have another opportunity to work with you again, and if we do, please reach out to us, and we'll make sure we look after you the second time around.

Thanks
Samuel

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