Cardcookie Opiniões 700

Card Cookie customer service is very quick in response .

This has been a colossal waste of my time and energy! I verified my email and telephone. I paid with my credit card and gave you cvv. You charged my Amex. An hour later, nothing.

Then an email stating you that you need to "verify some of your payment information" and that I need to verify my identity with my driver's license and pics of me?
Still no gift cards! I emailed support to complain.

Simply ridiculous! Use another site if you actually what to buy gift cards to use quickly.

Excellent customer service.

Promptly responded to my request when a purchased card was used fraudulently, and replaced the difference.

I get deeply discounted cards from Cardcookie, and their support is great if there is ever a problem; they respond and provide replacement cards right away.

Terrific, speedy delivery and outstanding customer service!

I love the gift card discounts. Once it a while they do have a glitch when purchasing, but the customer service is excellent and always takes care of the issue promptly!

One of the giftcard I ordered is not valid. I raised it to cardcookie support. Tom help me immediately to get a replacement one.

One card didn't work and Cardcookie was very responsive and quick to resolve the issue. Easy communication and great customer service.

Fast, reliable, and honest. I've been using them for years, probably over 100 transactions by now, and whenever there was an issue they were ready to make things right.

I have bought cards from cardcookie for at least a couple of years now. Never had a problem. I had a problem yesterday and they fixed it as fast as humanely possible. I have even more faith in cardcookie than I did the day before when I never had a problem.

Customer service was extremely fast at helping me figure out my order! I've used Card Cookie for years and they've always been quick to send the cards and helpful when needed. Most of the time everything is great though!

Great prices. Quick delivery. Super responsive customer service. Highly recommended!

I have bought gift cards from cardcookie for a lot of time in the past years. The experience is very great. At most of the time, the cards were sent promptly. The support team at cardcookie is also awesome. They responded very quickly every time I contacted them.

I ordered a gift card in May 2022, and when I went to use it in Septemebr 2022, it had a zero balance. I reached out to Card Cookie Customer Service, and becuase I was outside of the "100 day gaurantee" they said there was nothing they could do about it. They wouldn't even credit me the actual amount I paid for the gift card. So they literally stole my money. When I told them "gift card's don't expire, so I should at least get the amount I spent" they said: "Gift cards themselves do not expire. Unfortunately, as stated on the website, we can only cover them for 100 days." and now they wont respond to any of my emails. Highly recommend using another platform other than Card Cookie.

I have bought multiple gift cards from this website and I have recommended it to my coworkers too. They deliver quickly and their website is super simple. I love Card Cookie!

The Price is low, saved some money, and received the gift card within a few hours. The customer service provides fantastic service and they will reply in no time!

Bought a series of gift cards and one didn't work. Their support team corrected the issue within 30 minutes.

1. Make sure you check the balance when your cards are delivered. There may be lesser amount, no amount or even invalid card.
2. Only buy when you are planning to use within 100 days of the purchase otherwise they won't even entertain your request. I have been a long time consumer and I was super disappointed obviously as i lost $150 just because i missed the 100 day window. Both the cards had the balance i checked when purchased but after the 100th day its gone and they dont even bother to check what's the issue. Pathetic as it sounds.

I found this site in Google, buying gift certificates is very simple and with a good discount, I buy cards as a gift to my regular customers, you can buy cards 5 times a day and no more than $ 500, it suits me perfectly, I have already recommended this site to my colleagues, the store's support by email works very well, all issues are resolved in the shortest possible time, I recommend it!