The shipping was unbelievably fast, especially since it was coming from Germany. And they were very communicative about the process and when it was received/shipped off. The card did come back with a... Ver mais
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Leia as opiniões dos outros
CardRare on IG was very responsive to messages in a timely manner and understanding with my situation in spite of my own mistake. Sent me confirmations and finished product upon completion. I can't wa... Ver mais
Bei meiner Bestellung lief alles nahezu perfekt. Von Anfang an konnte ich einen super netten und vor allem schnellen Service genießen. Meine Karte war in unter 24h nach Eintreffen auch schon... Ver mais
Arrived, looked amazing to begin with. Within two weeks of being inside my house and not used at all. It started to rust and its getting worse day by day. I have tried to contact customer support, how... Ver mais
Informações sobre a empresa
Escrito pela empresa
CardRare upgrades your boring plastic credit and debit cards to fully custom, laser engraved luxury metal cards. Design your own card and convert without changing your bank account. No Annual Fees. No Hidden Fees. Secure.
Informações de contacto
Hamburg, Alemanha
- support@cardrare.com
- cardrare.com
4,3
Excelente
79 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super preis Leistung Verhältnis und die…
Super preis Leistung Verhältnis und die Qualität ist super!
10 de janeiro de 2025
The card is amazing
The card is amazing, package, and customer service. But I had to pay 53.40 to ups at my door?..
20 de novembro de 2025
Resposta da Cardrare
Hi there, and thank you so much for your kind words about the card, the packaging, and our customer service. We truly appreciate it!
Regarding the UPS charge, this is a standard import/customs fee applied by the courier or customs authorities when orders are delivered outside the EU. As noted in our Shipping Policy:
“If you are buying from outside of the European Union, you may face additional charges including import customs duties and VAT. All custom fees are the liability of the customer. We are not able to cover or refund these fees.”
We completely understand that these charges can be unexpected, but they are unfortunately outside of our control and processed directly by your country’s customs.
Very good quality of the card.
2 de julho de 2025
Wrong answer from support.
So I am not satisfied with the answer I got from the company, in my opinion you should not answer like this if you plan to keep your customers.
My card came with some visible problems, and when I pointed it out this was the answer I got:
"Thanks a lot for your feedback and your interest in becoming an ambassador! We’re sorry to hear the card didn’t fully meet your expectations.
We’d like to clarify a few things:
The small marks and imperfections you noticed are normal for brass black material. Since the design is laser-engraved, slight texture differences can happen. They’re not scratches or defects.
The chip may already have had the scratch, as it was used before. It won’t affect how the card works at all.
The lines might not look 100% straight because of how the card is engraved. Each card is custom-made, not mass-produced, so small differences are part of the handmade process.
We understand you expected a flawless finish, but please note these details are normal for our cards and don't qualify for a refund or fix."
As much as I like the concept and the idea and i have another 3 card that I would upgrade I will not return to this company sadly.
Best regards.
22 de junho de 2025
Purchased 2 tap to pay cards
Purchased 2 tap to pay cards, neither of them worked, completely dissatisfied with the large amount of money I spent, I have contacted customer service, so we shall see. Plus it took about a total of 10 days to get my cards back. We will see if this make this right, but for now do not buy the tap to pay, trash, and do not send a card you want back quickly, speed is not there thing even though they advertise that.
17 de junho de 2025
Opinião espontânea
Resposta da Cardrare
We strongly believe this feedback may be intended for a different company. We’re genuinely disappointed to see a review like this, especially as it does not reflect a real experience with our company. We do not offer any "tap to pay" cards. We've tried reaching out to the reviewer, but received no response and no proof of purchase has been provided. Unfortunately, we cannot verify this as a genuine customer experience. We take pride in our service and products, and it’s disheartening to receive misleading feedback that confuses potential customers.
Quick and professional!
9 de março de 2025
Very happy with the customer service…
Very happy with the customer service and the quality of the product. Shipping was also very fast and I am in the United States.
17 de dezembro de 2024
Resposta da Cardrare
Thank you so much for your feedback! We're delighted you enjoyed our customer service, quality, and speedy shipping. It means a lot to us!
Great service the quality on the card…
Great service the quality on the card is superb as well. I would definitely recommend to my friends. And oh I got this delivered to me super fast as well. Thanks guys and keep up the good work.
17 de dezembro de 2024
Resposta da Cardrare
Thank you for your kind words. We appreciate your support!
Fast, quality service!
amazing quality!! second company i used and this one was many steps better. Dont be discouraged if shipping internationally this company is QUICK
21 de setembro de 2024
Gute firma
Erstmals etwas skeptisch aber nach etwas Recherche war ich mir sicher das dass funktioniert und außerdem bin ich sehr zufrieden mit dem Produkt.
17 de agosto de 2024
Awesome result, very high quality
I thought about getting a credit card with an image of my cat on it. Cardrare really did an awesome job, very happy with the result. It is really expensive, so I chose matte black color so that scratches are less visible.
Support answers fast and helpful.
18 de maio de 2024
I loved it
I loved it, thank you. I would definitely recommend just a bit pricey tho
7 de abril de 2024
sehr gute Kommunikation
sehr gute Kommunikation, hat alles geklappt wie versprochen, wir werden weitere Geschäfte machen !!!
1 de março de 2024
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