We had a really positive experience using this DBS checking company. The whole process was handled quickly and efficiently, which made a big difference when we needed things turned around fast. C... Ver mais
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Leia as opiniões dos outros
Ben Leaver at care check was so helpful. Excellent customer service and attention to detail. My queries were answered swiftly and I felt like someone actually cared about the issue. Thank you Ben, you... Ver mais
Havent even had my DBS back yet, but the speed of the process and just the communication alone is certainly 5 stars! Being self employed I require an Umbrella Company for my Enhanced DBS. I have... Ver mais
I use Care Check to ensure we are compliant for different contracts that we hold. When I took over doing DBS checks from a different employee Jessica made the transfer seamless! She was just an e... Ver mais
Informações sobre a empresa
Escrito pela empresa
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Informações de contacto
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Reino Unido
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Speedy and very helpful
I was helped by Alisha Hewlett-Byrd who incredibly helpful and speedy with her responses. I was able to get a refund and she made it as easy as possible.
Always excellent service!!
Always excellent service and I appreciate how the admin interface is really easy to use, especially when there's a constant flux of applications to log. Also our advisor Sarah always assists quickly and efficiently with our queries, thank you Sarah!
Absolutely brilliant service
Absolutely brilliant service, problem solved, Emily & the team are amazing and so efficient. Great company. Definitely recommend
Application for the DBS registration process
Where we have had a couple of issue Sara Ruck has been really helpful and responded quickly, this has made this process painless and a lot easier to navigate than it could have been.
A big thank you
Rachel
Ben Leaver at care check was so…
Ben Leaver at care check was so helpful. Excellent customer service and attention to detail. My queries were answered swiftly and I felt like someone actually cared about the issue. Thank you Ben, you are doing a great job.
Great Communication
Great, Fast Communication from Emily W in adding a new user to our platform.
Got in touch with Care Check for advice…
Got in touch with Care Check for advice about DBS checks and received a quick and helpful response from Ben Leaver.He replied promptly and provided clear guidance. Very satisfied with the support received.Thank you for the great service.
We had a really positive experience…
We had a really positive experience using this DBS checking company. The whole process was handled quickly and efficiently, which made a big difference when we needed things turned around fast.
Care Check were responsive, helpful, and easy to deal with at every stage. Any questions we had were answered promptly and clearly, and they kept us updated throughout.
Highly recommend them to anyone looking for a reliable and professional DBS service, in particular Ben who sorted the queries I had.
It was good ,she was helpful,Rebecca
It was good ,she was helpful,Rebecca
Very helpful and supportive team!
I contacted Care Check for some advice…
I contacted Care Check for some advice regarding DBS checks and got a swift reply from Lily Mazgajczyk who very kindly gave me all of the information I required which really helped me and my organization out. Thank you so much!
I’m giving this review to the person…
I’m giving this review to Alisha Hewlett-Byrd who answered my call. She was very kind and helpful and assisted me with everything l needed. Great service.
Excellent support from Alisha
Excellent support from Alisha. She was professional from the moment the call was answered, provided clear answers to all my questions and made sure the issue was fully resolved before ending the conversation. A very positive experience. Thank you Alisha
Excellent customer service
Excellent customer service. Super friendly and efficient. My query was resolved in just a few minytes.
Great and prompt service
Great and prompt service. Understanding the problem and clear communication.
Double charge
I had a query which I was double charged for. I emailed Amy Hall-Cook and she was very prompt in responding to my query. She was very empathetic towards the situation.
She came back to me and resolved the query first time round. I couldn't be more grateful to her.
Thank you Amy Hall-Cook for your continued amazing customer service and effort, a true asset to the Carecheck.
Emily W was such a great help for me…
Emily W was such a great help for me when we had some issues come in with a DBS application -- she was quick, knowledgeable and friendly. Thank you so much!
helpline support
Called the helpline and spoke with Alisha and she was very helpful and efficient.
Emily W is efficient offers excellent customer service.
I highly recommend this service and I would like to thank Emily W in particular for excellent customer service. Emily has been extremely helpful and efficient. We will continue to use this service for our employees. thank you.
I would like to highlight the excellent…
I would like to highlight the excellent service provided by Emily W. Her assistance was quick, efficient and very friendly at all times. I felt very well looked after and I am truly pleased with the experience. Without a doubt, a high-quality service. The process is really easy!
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