DONT USE THIS COMPANY I had try to apply for some of my fuel money back as am a carer in the community , I try yo apply for a self assessment HMRC repeating wouldn’t give me it I repeating told them... Ver mais
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Leia as opiniões dos outros
Five stars for doing exactly what they said they would do and get me a rebate. It’s a fairly lengthy process but that’s explained to you with inland revenue timeframes. Communication throughout ve... Ver mais
A empresa respondeu
I tried to use in the past. but as result were tax that I did not need to pay , after I verified with HMRC. Plus very high fees percentage, seeing what a normal ACA qualified can charge or online... Ver mais
Always reluctant when you start these things as you always think there is a hidden agenda. Obviously there is a fee that comes out at the end but you know that from the beginning so no hidden agenda... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’ve been fighting for care workers’ rights since 2012. Our mission is to provide domiciliary care workers with a level playing field when it comes to their personal tax affairs and dealing with HM Revenue & Customs. It is our belief that no care worker should be paying more income tax to HMRC than they are legally required to. Our team of 42 is managed and run exclusively by a team of highly experienced personal tax experts and Accountants. Our cornerstone offering is a comprehensive, 360-degree review of your tax affairs by one of our Chartered Accountants, conducted on a contingent-fee basis. For domiciliary care workers coming to us for the first time, this holistic tax review service frequently identifies recoverable income tax over payments in excess of £1,200.
Informações de contacto
PO Box 10521 , LE16 0HE, Leicester , Reino Unido
- 0116 296 4334
- careworkertaxrebate.co.uk
3,1
Aceitável
804 opiniões
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Resposta da Care Worker Tax Rebate
Hello Kirsty, thank you for your review. As you are aware, our fee is charged for the whole service we provide you in preparing your self assessment tax returns. This includes the multiple telephone conversations we complete with you to build your mileage claim, the reviewing and preparation of your self assessment tax returns, and liaising with HMRC on your behalf. An accountant would charge much more for the service we have provided. We are experts in our field and we are able to ensure all of your eligible expenses are included in your claim so we can maximise the value of your refund. For these reasons we do feel our fees are fair and competitive.
A very bad experience
A very bad experience, took absolutely too long, was told i’ll be getting at least £700, after their charges i was only left with about £150, never will use this company ever again.
14 de janeiro de 2022
Resposta da Care Worker Tax Rebate
Hello Shagufta, we're very disappointed to read this review. We make our clients aware of our charges before we submit a claim on their behalf. Our fees are calculated from the gross rebate which is the value of the claim not the amount released by HMRC. The refund amount may be used to offset any liabilities owed to HMRC, our fee and the remainder will then be repaid to you. We have communicated this to you and provided a breakdown of the monies in relation to your claim.
Very happy with the service provided to…
Very happy with the service provided to me
14 de janeiro de 2022
Resposta da Care Worker Tax Rebate
Hello Marvene, thank you for the great review! We're so glad we could help you secure your tax refund! Remember to use your referral link to refer friends and receive even more money - if you need a reminder of this you can text the word 'RAF' to 07984382994.
Brilliant service & feedback.
Brilliant service & feedback.
Very user friendly
Just 40% commission a little steep my only raising of eyebrows but even so will use them again
14 de janeiro de 2022
Resposta da Care Worker Tax Rebate
Dear Vicki. Thank you so much for your review. I will share your feedback with the team. We love what we do but it's always great to have positive feedback from our clients to let the team know they are doing a good job. We always take feedback about our fees on board and continuously review these charges.
Quick and easy process
Quick and easy process. Staff were helpful and friendly. Although the pandemic was at its worst they still managed to help.
22 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hi Emily, we're happy to hear you found our service easy to use.
Very helpful only just applied but was…
Very helpful only just applied but was grateful with what I got
22 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hi Belinda, we are glad to hear you're happy with your tax rebate.
Exalent service
22 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hi Lacey, we're glad you found our service useful.
Very easy very quick and helpful
18 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hello Vicki, thank you for your feedback, I am so pleased to hear we were able to process your claim through quickly. If it was purely down to us a claim would be processed within a week but we are reliant on the speed (or otherwise) of HMRC.
Exactly do what they say
17 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hi John, glad you found our process ran smoothly for you.
Staff are very helpful
17 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Thank you for the feedback, we will make sure this is past onto the team.
Great service
17 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Thank you for your feedback. I am pleased to hear you found our process great!
applied for rebate was successfull but
applied for rebate was successfull but didnt recieve as another company apparently has authority now being sent letters to demand payment for their expenses £500 but no means of paying as still no rebate absolute rip off
2 de dezembro de 2021
Opinião espontânea
Resposta da Care Worker Tax Rebate
Hello Kim, as discussed over the phone your repayment for the work we completed on your behalf has not been released to us, as unbeknown to us, you had previously signed an agreement with a 3rd party company and this legal authority supersedes our agent agreement. We have acted in good faith and should rightly be paid for the work we completed for you. We therefore issued an invoice but we have already suspended any follow up as we understand your situation. We believe that your claim payment should not be released to the third party (despite the previous agreement) and we want to be able to assist you with this matter. As per our communications, we do need you to get into contact with us and we will be able to help with this matter further.
They updated me every step
They updated me every step, even if there was a delay. They are good and for them to do the work I highly appreciated them. Keep up the good work . Good work pays off well done to the company keep it up
2 de dezembro de 2021
Resposta da Care Worker Tax Rebate
Hi Michael, this is so great to hear. Thank you so much for this feedback! It was our pleasure to help you.
Don't forget to recommend your friends to receive even more money! If you need a reminder of your unique Refer a Friend link you can text the word 'RAF' to 07984382994.
Brilliant service fast and efficient …
Brilliant service fast and efficient but no telephone number to contact then if a problem arrives
30 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hello Isatou, thank you for the great review! We're so glad we could help you secure your tax refund! Remember to use your referral link to refer friends and receive even more money - if you need a reminder of this you can text the word 'RAF' to 07984382994.
I thought you took a lot out of my…
I thought you took a lot out of my money so sorry won't be using you again
27 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hello Cindy, we're very disappointed to read this review as our fees were explained very clearly to you at the start of the claim process.
Our fees of 40% are explained in our Terms of Service which when you submitted your application on our website on May 1st 2021, you were confirmed you were in agreement with. We then also verbally disclosed these over the phone with you on 29th July 2021, to which you confirmed you were happy to proceed. If you were unhappy with the fees we charged this should have been expressed then.
We work on a contingency fee basis (a fee based on a percentage of gross refund recovered) rather than a fixed cost, as we believe it’s incredibly important to allow as many Care Workers as possible to access the services of a professional accounting firm to handle their tax affairs. This is a comprehensive process which involves gathering data from a number of sources and subjecting the information to a series of rigorous checks to ensure complete accuracy in your final claim submission. This involves a significant amount of work, so we do feel our fees are competitive and fair.
The staff at the office
The staff at the office, were all very polite and explained everything I needed to know. Nothing was too much trouble. I was contacted as I had looked into the rebate through facebook.I recieved a payment and I was very grateful for the time put in by the staff
26 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hello Laura. Thank you so much for your review. I will share your feedback with the team. We love what we do but it's always great to have positive feedback from our clients to let the team know they are doing a good job. We're so glad we could help you secure your tax refund! Remember to use your referral link to refer friends and receive even more money - if you need a reminder of this you can text the word 'RAF' to 07984382994.
Excellent service very quick and easy
Excellent service very quick and easy. kind and helpful staff. Highly recommend.
26 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hello April, thank you so much for your review. I will share your feedback with the team. We love what we do but it's always great to have positive feedback from our clients to let the team know they are doing a good job.
Brilliant service didn't take long to…
Brilliant service didn't take long to get my tax rebate
25 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hello Elaine, thank you for the great review! We're so glad we could help you secure your tax refund! Remember to use your referral link to refer friends and receive even more money - if you need a reminder of this you can text the word 'RAF' to 07984382994.
I was very impressed with this service…
I was very impressed with this service and surprised and very satisfied
25 de novembro de 2021
Resposta da Care Worker Tax Rebate
Hi R Krezwell, this is so great to hear. Thank you so much for this feedback! It was our pleasure to help you.
Don't forget to recommend your friends to receive even more money! If you need a reminder of your unique Refer a Friend link you can text the word 'RAF' to 07984382994.
I too like others was skeptical but i…
I too like others was skeptical but i found the whole process so easy.
Girls on the fones are very helpful and make it hassle free.
I received texts throughout the process of how my claim was proceeding.
Got paid £320 into my account when they said.
This amount was only based on 1year .
Well worth contacting and money in your pocket. 😁
23 de novembro de 2021
Opinião espontânea
Resposta da Care Worker Tax Rebate
Hello Jayne, thank you for the great review! We're so glad we could help you secure your tax refund! Remember to use your referral link to refer friends and receive even more money - if you need a reminder of this you can text the word 'RAF' to 07984382994.
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