I bought a large item that said free…
I bought a large item that said free shipping. I clearly put my location into the order and refreshed a few times to make sure I understood the overall cost.
My order went though and my card was charged. I even got an email detailing the order.
A few days later I get an email from them saying this:
Hello Sir, the garage tent you have ordered cannot be shipped to Dubai because it is a very large item, and we would incur a high shipping charge for it. If you still want this item, please send the remaining $700. However, if you prefer, we can cancel the order and refund your amount.
I've emailed a number of times, called, and tried chatting to them on their website and can't get a response. The website basically said free shipping everywhere, but they aren't even responding to anything. They haven't refunding my money either.
I just want what I ordered. But no one is responding to anything..








