Carverse Opiniões 299

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything w... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

High quality service,nice people,great…

High quality service,nice people,great Communication.I recommend Carverse for everyone.

28 de janeiro de 2025
logótipo da Carverse

Resposta da Carverse

Good morning Mr Golonka, thank you for the 5-stars we are glad we could help and hope you are enjoying your new car. Take care - carverse

Classificada 5 em 5 estrelas

Very good service

Very good service. Lovely car for my daughter.

18 de janeiro de 2025
logótipo da Carverse

Resposta da Carverse

Good morning Dexter, thank you for the 5-stars! Happy we could help and hope your daughter is enjoying her new car! All the best - carverse

Classificada 5 em 5 estrelas

Katie right from the moment we walked…

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything we wanted. Nothing has been too much trouble and she has answered all our questions. She definitely has gone the extra mile. Thank you
The Goodships

30 de janeiro de 2025
Opinião espontânea
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Resposta da Carverse

Good morning Mary Goodship, thank you for the 5-stars and kind words! It is much appreciated and hope to welcome you back again soon. Take care - carverse

Classificada 5 em 5 estrelas

Really good experience

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in the decision to buy. Delivery took place on New Year's Eve which was perfect for me. I would highly recommend Carverse to anyone looking for a used car.

31 de dezembro de 2024
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Good morning Jack, thank you for the 5-stars and kind words! it is much appreciated and hope you are enjoying your new car! Take care - carverse

Classificada 5 em 5 estrelas

Extremely good used car reseller

Extremely good used car reseller. Very professional in all aspects with helpful courteous staff making everything pleasant and easy.

3 de janeiro de 2025
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Good morning Roger Harris, thank you for the 5-stars and kind words! Glad we could help. Take care - carverse.

Classificada 3 em 5 estrelas

Car no problem

Lack of petrol in car on pick up
Time to get £500 reimbursed still waiting!!

3 de dezembro de 2024
logótipo da Carverse

Resposta da Carverse

Thank you for your feedback with regards to your vehicle purchase, please accept our apologies for the lack of fuel you have stated in your new vehicle… all of our vehicles should have a minimum of a quarter tank, if we have missed this on this occasion, we would be happy, if you can send a receipt for £20 for the fuel we can reimburse you accordingly. Reference to the refund of £500 for the V5 holding deposit, we only received this (V5) on Tuesday 10th December, the refund was actioned on the same day of receiving and monies should be in your account by close of business today 12th December.

If you have any questions regarding the above, please reach out to wayne.miller@carverse.co.uk who will be more than happy to assist you.

Classificada 5 em 5 estrelas

Katie was very helpful with the sale…

Katie was very helpful with the sale and sorted out all the issues before the car was handed over to me, very professional service and enjoying the car 👍🏼

19 de novembro de 2024
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Resposta da Carverse

Good morning Lee, thank you for taking the time to write us this 5-star review! It is much appreciated. Take care - carverse

Classificada 5 em 5 estrelas

Kia ev6

Absolutely great company to deal with a special mention for Flo and Wayne who stayed late would recommend them to family and friends once again Flo and Wayne thank you so much

29 de novembro de 2024
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Resposta da Carverse

Good morning, thank you for the 5-stars! Very happy we could help and that you had a great experience with us! Take care - carverse

Classificada 5 em 5 estrelas

Purchasing a car

Purchasing the car was very good the sales person florence was great no hard sell to buy the vehicle, communication was excellent informed every step of the way till collection of vehicle

26 de novembro de 2024
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Resposta da Carverse

Good morning Brian Williams, thank you for the 5-stars! it is much appreciated and happy we could help! All the best - carverse

Classificada 5 em 5 estrelas

Kane was great

Kane was great all the way through the process of buying my lovely Mazda. He did a video for me of the car as I live 100 miles from the garage. I put a refundable deposit on the car and collected it the following day. Would definitely recommend the garage
Thank you 😊

9 de novembro de 2024
Opinião espontânea
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Resposta da Carverse

Good morning Lisa, thank you for the 5-stars! We are very happy we could help and hope to welcome you back again soon. Take care - carverse.

Classificada 5 em 5 estrelas

Excellent Service and Great Experience

I recently purchased a car from Carverse, and I couldn't be happier with the experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right car for my needs and budget. They weren't pushy at all, which is refreshing, and took the time to answer all my questions.

The salesperson, Katie, was fantastic and made the whole process smooth and stress-free. They walked me through different financing options, and I felt confident in my choice without any pressure. The car I bought was in great condition, and they made sure it was fully serviced before handing me the keys.

Overall, I highly recommend Carverse to anyone looking for a reliable car dealership with excellent customer service. I’ll definitely be returning for future car needs!

6 de novembro de 2024
Opinião espontânea
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Resposta da Carverse

Good morning Michael Lawrence, thank you for the 5-stars and kind words! We are very happy we could help and that you enjoyed your visit with us, and we will be sure to pass your compliments on to the team. Take care - carverse.

Classificada 5 em 5 estrelas

Katie cambridge was may sales…

Katie cambridge was may sales executive. I made an online enquiry fir a car and she called me. Even sent a personal video of the car. I made an arrangement to have a test drive. She was very informative and explained everything. I would recommend her if you are thinking of purchasing a car. Very good service throughout

30 de outubro de 2024
Opinião espontânea
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Resposta da Carverse

Good morning Sarah Dowie, thank you for the 5-stars and taking the time to leave us such as kind review! We will be sure to pass your compliments on to the team. Take care - carverse.

Classificada 5 em 5 estrelas

Excellent sales service from Katie Cambridge

Katie Cambridge, the Sales Executive at Carverse who helped me purchase my car, provided excellent service. I chose the car online but then Katie sent me a video she had made of the car which answered questions I had relating to it. Katie remained in regular contact with me during the sales process, up to and including the day it was delivered to my home on 9 October 2024. I have never met Katie in person but I rate the service she provided via phone and emails to be in a league above some of the other car salespeople I interacted with during my search for a new car.

9 de outubro de 2024
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Good morning MC, we are very happy to hear you had an excellent service with us! We pride ourselves on providing the best customer service even if just online. We will be sure to pass on your compliments. All the best - carverse.

Classificada 5 em 5 estrelas

The best service

The best service. I’m very happy with everything, straight forward and transparent. I’ll recommend him!

28 de setembro de 2024
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Good morning Vasile Stanciu Radu, thank you for the 5-stars! We will be sure to pass your compliments on to the team. Take care - carverse.

Classificada 5 em 5 estrelas

I was happy with my dealings with…

I was happy with my dealings with Carverse. The only issue I had was taxing my car once it had been delivered as it didnt come with a log book and the reference provided wouldnt work so I had to go to the post office and fill out a form. It would have been nice to know this in advance.

23 de agosto de 2024
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Resposta da Carverse

Good morning Andrew Summers, thank you for the 5-stars and choosing carverse. We are sorry to hear about the issues with the taxing and no log book, we have passed your comments on to our team and hope everything else is great with your car. All the best - carverse.

Classificada 5 em 5 estrelas

Communication was great

Communication was great, I was kept up to date with what was happening. Super fast service, delivered right to my drive way.

31 de agosto de 2024
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Resposta da Carverse

Good morning Anna, thank you for the 5-stars! We are happy delivery was fast and hope you are enjoying your new car. Take care - carverse.

Classificada 5 em 5 estrelas

Excellent service at Carverse

Katie was so helpful. No pressure. Explained everything fully. Was polite and friendly and put us at ease when looking for our new car. It had been a while since purchasing our previous car and we were a bit concerned that we would be bamboozled with the technicalities of a new car. Everything went smoothly and so far we are really happy with our purchase. Would definitely recommend Carverse in Letchworth.

31 de agosto de 2024
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Resposta da Carverse

Good morning Alison Kelt, thank you for the 5-stars and kind words! It is much appreciated and happy we could help. We hope to welcome you back again soon. Take care - carverse.

Classificada 5 em 5 estrelas

Wayne has been great to deal with and…

Wayne has been great to deal with and very responsive. I felt happy that I got a new car and a good deal. There has been a couple of issues but they have been dealt with very professionally and compassionately.

27 de julho de 2024
logótipo da Carverse

Resposta da Carverse

Good morning Miss Casserly, thank you for the 5-stars and kind words! It is much appreciated, we are glad you felt happy and had a good experience with us. We hope to welcome you back again soon. Take care - carverse

Classificada 5 em 5 estrelas

Recommended

Great variety of cars that I was interested in. The dealership is part of Norton Way Group which made me feel I could trust them. I appreciated that they did not go in for the hard sell on add ons (auto gym, wheel and tire protection etc.). Flo was friendly and professional.

10 de agosto de 2024
logótipo da Carverse

Resposta da Carverse

Good morning Simon, thank you for the 5-stars and kind review, happy we could help. Take care - carverse.

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