Carvue Opiniões 25

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have had a brilliant experience with Al at Carvue. I had a couple of minor issues while under warranty (not unexpected when buying used cars), Al had them dealt with immediately and effectively... Ver mais

Classificada 5 em 5 estrelas

Ali & Team were exceptionally helpful today, when we purchased an Audi A3. Ali went over & above to ensure the car was perfect. He spent time communicating with us over the last week. He is dedicated... Ver mais

Classificada 1 em 5 estrelas

Do Not Buy from this individual. I was cornered by Ali/Adam, dunno which name he uses. Tried to view a couple of cars and he and and his brothers had intimated into getting a care w just spoke about... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such an amazing experience and met some really lovely people at Carvue! The team was super friendly and also extremely helpful making the whole process stress free :) The car is in perfect condition a... Ver mais

A empresa respondeu


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Do Not Buy from this individual - SCAM SCAM SCAM

Do Not Buy from this individual. I was cornered by Ali/Adam, dunno which name he uses.
Tried to view a couple of cars and he and and his brothers had intimated into getting a care w just spoke about a coupe of days ago.
He then proceeded to chase me in his Audi and nearly hit me and my 8 year old daughter in the car!

2 de abril de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

HAHAHAHA!

You’ve left us 5 fake review over the last few weeks with different scenarios but the same name it’s getting quite obvious now. Instead of trustpilot you should get on indeed.

Classificada 5 em 5 estrelas

Great service

I have had a brilliant experience with Al at Carvue.
I had a couple of minor issues while under warranty (not unexpected when buying used cars), Al had them dealt with immediately and effectively.
The service is professional and to a very high standard.
When the time rolls around to change cars again, I'll go to Carvue and am happy to recommend them!
Oh and I love the car!!!

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service - Thank you!

Ali & Team were exceptionally helpful today, when we purchased an Audi A3. Ali went over & above to ensure the car was perfect. He spent time communicating with us over the last week. He is dedicated to giving a first class service. Thank you Ali. Highly recommend. 👍

11 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bought a X6

Bought a X6 , stunning motor and overall a great experience

Always gave me speedy responses on any enquiry I had

Car came with a full tank as well which was lovely haha

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10

I recently bought a Mercedes CLA, it was exactly as deserved and it had really good spec.

One of the main reasons I bought a car off carvue is because they’re AA approved and can do 0% interest payment on their extended warranties.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to deal with

Easy to deal with, good price just remember to make appointment before turning up, I didn't but they were accommodating when coming to view the car.

28 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

Review

Excellent customer service. Smooth and fast process and addressed any concerns and is a reliable company. Also very patient with the process.

30 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 1 em 5 estrelas

Was going to buy a car from here.

Was going to buy a car from here.
Phoned about a car I was interested in but the car was not ready.
I phoned a few times and was promised a call back.
No call back car sold to someone else.
After reading the rest of the reviews I probably had a lucky escape.
You should not have to continually call, customer service should be better.
Yes another car was offered but their was never any mention of a deposit for a car that was not Evan able to view.

15 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thanks for your feedback.

To clarify, you were offered the opportunity to secure the vehicle with a deposit, which you chose not to proceed with. As a result, the car remained available and was sold to another customer who was ready to move forward.

We also offered you an alternative vehicle of the same model and similar specification, but this was not taken up.

We understand it’s frustrating to miss out on a car, however we can’t hold vehicles without commitment as demand can be high and cars often sell quickly.

We do apologise if you felt communication could have been better, and we’ll take that on board.

We wish you all the best in finding the right vehicle.

Classificada 1 em 5 estrelas

PREYING ON OUT-OF-TOWN BUYERS: ILLEGAL TYRES, DECEPTION, AND GHOSTING

If you are an out-of-town buyer, BEWARE. CarVue Peterborough (specifically 'Al') used my travel situation to corner me into a nightmare.

​I traveled from Northern Ireland after being personally assured the Citroen C4 was '100% perfect.' It was a lie. Upon arrival, I found:

​Two illegally tyres (a massive safety risk). ​Damaged rims (advertised as refurbished). ​Scratched door handles and mould in the interior (advertised as fully valeted).

​The Trap:

Because I had already paid for a flight and a ferry back to Northern Ireland, I felt completely cornered. They knew I couldn't just walk away without being stranded and hundreds of pounds out of pocket. They exploited my situation to offload a vehicle that was not as described. I have since had to spend over £2,000 of my own money fixing visual defects and safety items they lied about.

​The Financial Misconduct:

Once they had me there, they hit me with a surprise £399 'External Admin Fee.' Combined with the broker fee, I paid £749 in pure fees for a car that wasn't even road-legal or clean. To make it even more suspicious, they issued the sales invoice to the wrong finance company instead of my actual lender.

​The Ghosting:

Within days, the cooling system/heater matrix failed. Al instructed me to bring the car for a diagnostic at a VAT-registered garage. Once the repair bill was confirmed, he stopped answering my calls and ghosted me completely. It took nearly two months of fighting through the Financial Ombudsman and the lender to finally get this repair paid for. This dealership will take your money, lie about the car's condition, and abandon you the moment a fault is found. SAVE YOUR MONEY AND STAY SAFE: GO ELSEWHERE.

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ripped me off a couple weeks back

Ripped me off a couple weeks back! Got intimated by the brothers there and of course the car was faulty! Guys be aware! DO NOT waste your time or energy here at all!

12 de janeiro de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

We take allegations like this extremely seriously, however we have no record of any transaction, enquiry, or interaction matching this review.

We do not recognise the individual or the situation described, and no customer has reported being treated in this manner.

We would strongly encourage the reviewer to contact us directly with full details (vehicle, date, and name used) so this can be properly investigated, as at present this review appears to be inaccurate or not related to our business.

We are committed to maintaining a professional and respectful environment for all customers and do not tolerate misleading or false claims.

Classificada 4 em 5 estrelas

Really good services

Really good services, helped well with getting the vehicle

20 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

Honda Civic

Reliable service and very responsive. I bought a car and the process was very quick. The seller was very helpful and also gave me a deal on an extended warranty. Overall very happy with the sale and purchase

13 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

They provide excellent service

Got a 2015 Ford Mondeo from them. The service was good from them. They cleaned the car as much as possible at the warehouse (not a deep wash). The seller was really friendly and helpful.

13 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

Good car

Pretty straightforward and easy to deal with. Got 36 months warranty and a years breakdown cover. I came across Ali and his team. They dealt with my questions and helped me find the perfect car.

Very reliable and trust worthy dealership.

12 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

Amazing service bought a MG 3 such a…

Amazing service bought a MG 3 such a reliable car and drives so smooth 10/10 from car vue definitely recommend for anyone else.

12 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 1 em 5 estrelas

Reality check

The whole reason this business is a sham is purely down to ALI. He is a professional scammer but not very good in his line of work. If I could describe him, it would be a patronising, uneducated, waste of oxygen. He knows nothing about real life, he’s gonna have a shock when he’s forced to actually become a man.

Ali if you’re reading this, take a BIG look in the mirror before it cracks and change your ways, it’s the month of Ramadan, but clearly doesn’t mean a lot to you anyway. Long as you got your watch.

How do you feel scamming humble people? Do you get a kick out of it? You’ve messed with someone very close to me and one day you’re gonna meet somebody who’s not forgiving at all.

6 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

We take customer feedback seriously at CarVue.Co. However, we have no record of any transaction or customer interaction associated with this review. We would encourage anyone with a genuine concern to contact us directly so we can address it appropriately

Classificada 5 em 5 estrelas

Recently bought a car from Carvue and…

Recently bought a car from Carvue and was really happy with how smoothly it went. The team helped me make sure I was purchasing a car best suited to me! The staff are very knowledgeable and made the whole experience easier with no problems :) the car has been great so far and I’m really satisfied with the service this place provides to customers. Really recommend !

11 de fevereiro de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

Classificada 5 em 5 estrelas

Such an amazing experience…

Such an amazing experience and met some really lovely people at Carvue! The team was super friendly and also extremely helpful making the whole process stress free :) The car is in perfect condition and exactly as described on the website! 100% recommend to anyone if you’re looking for a reliable place to buy a car 😄

12 de março de 2026
Opinião espontânea
logótipo da Carvue

Resposta da Carvue

Thank you for your kind words. It was a pleasure assisting you and we are glad the experience reflected the standards we strive to maintain at CarVue.Co. We hope you enjoy your new car and we look forward to being of service again in the future

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