Casa Gangotena Opiniões 19

TrustScore: 4.5 em 5

4,6

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Informações sobre a empresa

  1. Hotel butique
  2. Hotel para famílias
  3. Hotel
  4. Hotel de luxo
  5. Agregador de viagens

Escrito pela empresa

Step into the elegance and luxury of a bygone era at Casa Gangotena Boutique Hotel in Quito. Situated in the heart of Quito’s Old Town, our beautifully and eclectically appointed mansion sings with the city’s history. Whether it be the rooms, suites, terrace or gardens, or Casa Gangotena’s restaurant, each is a space for you to unwind, discover and dream. This hotel in Quito is further adorned with fine antiques and beige Egyptian marble that adds warmth to its hallways. Striking Statuarietto marble, with its fine grey-colored veining, covers every bathroom from floor to ceiling.

An authentic taste of Ecuadorian warmth and hospitality

Escrito pela empresa

In the Heart of Quito
Casa Gangotena enjoys an incredible location right across from the centrally-located San Francisco Plaza.
A Part of the Community
It wasn’t long after we purchased the property that we began getting involved in several community projects. These include the award-winning Heritage Guardians initiative, which focuses on neighborhood integration and promoting the value of heritage and traditions.
A Dedicated & Passionate Team
We take pride in our hotel’s awards and accolades, which reflect the dedication and passion that our team puts into every detail of our guests’ experience. No request is too complex, no favor too big. We aim to cater to every wish. At Casa Gangotena Boutique Hotel, Ecuadorian hospitality shines and is always delivered with a smile.
Discover the flavors of Ecuador
Inspired by Ecuador’s stunningly rich and diverse ingredients, Casa Gangotena has developed its own creative take on signature cuisine. We aim to continuously explore and experiment with the flavors, scents, textures, and ancestral cooking techniques that converge in Ecuador’s gastronomy and culture.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

19 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Christian,

Thank you for your kind words. We are glad to hear that our team at Casa Gangotena helped you find the perfect room.

We appreciate your feedback and look forward to welcoming you again soon.

Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Fast payment.

14 de janeiro de 2026
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Mary,
Thank you for your feedback! We’re glad to hear the payment process was fast and smooth. We truly appreciate your comment.

Warm regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Great Service!

Reservation staff was very helpful and accomodating!

4 de dezembro de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear J. Elder,

Thank you so much for your kind words! We're delighted to hear that our reservations team was helpful and accommodating during your booking process. We truly appreciate your feedback.

Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Rosa was really helpful in scheduling…

Rosa was really helpful in scheduling us for our stay.

30 de novembro de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Jess,

Thank you so much! We're delighted to hear that Rosa was so helpful in arranging your stay. We truly appreciate your kind words.

Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Rosa makes booking easy

Rosa makes booking easy! Thank you!

22 de novembro de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear guest,
Thank you! We're delighted to know that Rosa made your booking process easy and enjoyable. We truly appreciate your kind words.
Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Very knowledgeable and wiling to assist…

Very knowledgeable and wiling to assist to accomplish our goal.

19 de novembro de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Jim,

Thank you so much! 🌟
We’re delighted to hear your appreciation and glad to know our team was able to support you in accomplishing your plans. Your kind words mean a lot to us. ✨

Warm regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Anddy's assistance was invaluable.

Anddy's timely response to all questions as well as his guidance, enthusiam, and follow up were excellent.

13 de outubro de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Michele,

Thank you! We’re thrilled to hear that Anddy’s guidance, enthusiasm, and timely responses made your experience excellent.

Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

booking process,very helpful

booking process,very helpful, clear information regarding all the questions , and very quick

15 de agosto de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Luis,

Thank you so much for your kind words! 🌟 We’re delighted to hear that the booking process was smooth, with clear and quick responses to your questions. Providing helpful and efficient service is always our priority.

We look forward to welcoming you soon for an unforgettable stay!

Warm regards,
Casa Gangotena

Classificada 5 em 5 estrelas

The hotel was extremely responsive and…

The hotel was extremely responsive and efficient prior to check in
In particular one of the Destination experts Anddy Males was incredibly helpful with suggestions and recommended excursions prior to my arrival, even responding on his day off. I felt very welcomed even before I arrived

4 de agosto de 2025
Opinião espontânea
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Colin,

Thank you very much for your kind words! We are delighted to hear that Anddy and our team provided you with attentive and helpful service even before your arrival. At Casa Gangotena, we strive to make every guest feel welcomed from the very beginning, and it’s wonderful to know we succeeded.

We look forward to welcoming you in person soon for an unforgettable stay.

Warm regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Very easy to make a reservation

Very easy to make a reservation. Maria was very helpful and easy to deal with.

2 de julho de 2025
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear William,

Thank you! We're happy to hear María made the booking process easy and enjoyable.

Kind regards,
Casa Gangotena

Classificada 5 em 5 estrelas

All the service was excellent

All the service was excellent
The lunch that we had in the restaurants was spectacular; soap La Fanesca

11 de abril de 2025
Opinião espontânea
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Javier,
Thank you for your lovely comment! We're delighted you enjoyed the service and that the Fanesca at our restaurant was a highlight. We hope to welcome you back to Casa Gangotena very soon.

Warm regards,
Casa Gangotena

Classificada 5 em 5 estrelas

Thank you

Thank you so very much

15 de agosto de 2024
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Kristina, thank you very much for your excellent rating. We are glad to hear that you enjoyed your stay. We hope to have you with us again! Best regards.

Classificada 5 em 5 estrelas

Good experience

Good experience. Rosa was easy to work with, quick to respond and very professional

24 de julho de 2024
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Solomon, thank you very much for your excellent rating. We are pleased to know that Rosa attended to all your requirements. We look forward to having you with us again! Best regards.

Classificada 5 em 5 estrelas

Every e was very helpful and provided…

Every e was very helpful and provided prompt assistance.

19 de junho de 2024
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Nancy, thank you very much for your excellent rating. We are glad to hear that you enjoyed your stay. We hope to have you with us again! Best regards.

Classificada 5 em 5 estrelas

Helpful friendly people

10 de junho de 2024
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear CLM, thank you very much for your excellent rating. We are glad to hear that you enjoyed your stay. We hope to have you with us again! Best regards.

Classificada 5 em 5 estrelas

Alberto and everyone have been…

Alberto and everyone have been extremely helpful and knowledgeable. Such a great experience working with them

8 de abril de 2024
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Barrett, thank you very much for your excellent rating. We are pleased to know that Alberto attended to all your requirements. We look forward to having you with us again! Best regards.

Classificada 5 em 5 estrelas

Mi estadía en Casa Gangotena

Mi estadía en Casa Gangotena, fue muy hermosa. El hotel es muy tranquilo y acogedor, la comida deliciosa y los cocteles también, además la ubicación es PERFECT! Me ha encantado ^^

17 de novembro de 2022
Opinião espontânea
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Estimada Marieugenia,

Nos alegra mucho saber que haya tenido una experiencia agradable durante su estadía en Casa Gangotena, nos contenta el hecho de que su experiencia haya sido satisfactoria. Es nuestro objetivo hacer que su estadía sea la más cómoda y memorable posible.

Esperamos poder darle la bienvenida si a futuro se encuentra de nuevo en Quito.

Saludos cordiales,

Casa Gangotena

Classificada 4 em 5 estrelas

Excelent service

Excelent service, breakfast and massages.
Rooms could be more sophisticated as the common areas. The room service food has no quality at all, something that should be renewed.
But the overall experience was great, the service was very good.

6 de maio de 2023
logótipo da Casa Gangotena

Resposta da Casa Gangotena

Dear Carlota,

It is really nice to hear that you had a pleasurable experience while staying with us at Casa Gangotena. Whether it was our service, our interiors, our location, or our guest-exclusive activities that impressed you the most, we're just happy that you spent some time with us and that your experience was a satisfying one. It is our goal to make your stay as comfortable and as memorable as possible.

We look forward to welcoming you back to Casa Gangotena should your travels take you back through Quito in the future.

Kindest Regards,

Casa Gangotena

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