Don't waste your money ordering from this company. 4 out of the 5 items I purchased did not fit. Wide in the shoulders and bust, too snug across the stomach and hips. Their T-shirt is heavy polyes... Ver mais
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Leia as opiniões dos outros
This was my first time ordering from your company. Placing the order was pretty straightforward. The blouse was very appealing to me because I was a diver and loved observing sea life. I am anxious... Ver mais
I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "... Ver mais
A empresa respondeu
I didn't have any trouble ordering, I just hope I receive my order in good time. Sometimes ordering online takes forever to get.
Informações sobre a empresa
Escrito pela empresa
At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.
Informações de contacto
A103, Shop 111, No. 109, Changxing Road, Tianhe District, 510650, Guangzhou, China
- contact@mail.casufit.com
- casufit.com
3,4
Aceitável
237 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can’t wait to get my t-shirt
I can’t wait to get my t-shirt. Very easy to purchase.
15 de agosto de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Different and Fun
Love the colorful prints, the casual flow of the dress cuts, and the reasonable prices. I live in a beach community and these dresses fit right in. I can’t comment on the quality yet, as this is my first order with you and I have not received my order. Your website was a little difficult to navigate, so I took one star off for that.
13 de agosto de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Wish you a great day!
Speedy Help
I was very pleased to get speedy help when the discount coupon that I had been given didn’t work. I sent an email and asked for one that would work and was sent one. I would not have placed the order if that hadn’t come through.
9 de agosto de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I have a couple of events coming up in…
I have a couple of events coming up in a few weeks and needed something nice to wear. This was perfect for both events and the price was right.
18 de julho de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Easy Site to Navigate
It was easy to find what I was looking for, and easy to locate the size chart.
18 de junho de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Company deserves zero stars
I’m being generous in giving even one star( unfortunately have to give one star to send review )
The product I received is of such poor quality that I didn’t at first recognize it. The foto on the website had the cat in the middle of the hoodie surrounded by a cherry blossom tree. Instead the cat was so far to the side its nose was cut off and instead of a cherry blossom tree there was an ugly black and orange wavy ‘grunge’!
Per instructions of Casufit to return and receive a refund for an item of poor quality they needed to be notified within 3 days, I emailed my complaint the day after I received it.
The Merchant requested fotos of the hoodie, which I sent. They then emailed they would reimburse $5 and I could keep the item. I informed that was not what their policy stated. Their second offer was $8 and 20% off on buying another item. I informed them that it was a joke- why would I want to keep such a hideous hoodie and why would I want to buy anything else from their company.
I have since emailed useepay the company that was responsible for the transaction. They contacted the merchant and received same reply hat I received-that I would have to pay for return delivery- which the refund policy states is not true- the merchant would cover return costs!!!
The quality of the merchandise and dealing with customer service’ is a joke and I recommend to beware of dealing with Casufit.
17 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
I never received an item from my order…
I never received an item from my order 5/5 2024 and I was lied to and ignored for weeks. Finally on 5/ 28 they offered to send me the missing item but by this time I had enough of them and I just wanted a refund. Now they are stalling again. The said they would have to contact an different department to see if it is possible. It had better be because they are crooks and no one should buy anything from them.
They are lying again. I sent them pictures of the ones I did receive and I gave them the correct order numbers, etc. It is VGOO133682 the missing item is navy casual pants with Sachiko design printed on it. They have offered me a coupon to settle this but I'd have to buy something to use a coupon and I'm not going to do that. I want my money back or at the very least the pants.
2 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer,
Thank you for contacting us regarding your order concerns.
We have thoroughly searched our records but were unable to locate an order placed on May 5th, 2024 under your account. We have repeatedly requested that you provide us with the correct order number so we can verify the details and resolve the issue promptly, but the order number you have provided does not match any order on our website.
We understand your frustration, and we want to assist you as best as we can. Could you please double-check the order number or provide us with any additional details that might help us locate your order?
Thank you for your understanding and cooperation. We look forward to resolving this matter for you as swiftly as possible.
Great customer service and response…
Great customer service and response time to my orders and I Love the clothes!
22 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
RETURN and REFUND is a joke!
This item is poorly made and a size Medium appears to be more of an Extra Small but the tag says Medium. In order to return or exchange I have to pay a minimum of $30 to send it to China. Or they will refund me $8 and not return it. It shipped from California. I will take it up will my CC company. Casufit.com just lost a customer.
16 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating this matter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Very unique clothing items at a good…
Very unique clothing items at a good price. Ordering was fast and not complicated. I am getting gifts for family members, I'm sure they will like the style and quality of their gifts.5 star rating!
13 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Shirt is great.
13 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The Big Wave
My original purchase was the Big Wave hoodie. I bought it as a birthday present for someone who collects everything featuring The Big Wave. She LOVES it. It fits perfectly and is warm and cozy. I bought it too late for Christmas and have been holding until now for her birthday.
4 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I love the selection of clothes and the…variety of sizes!
I love the selection of clothes and the bright, beautiful colors! Also, the variety of sizes is very much appreciated!
2 de maio de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Terrible experience—wrong size and poor…
Terrible experience—wrong size and poor quality and company will not take return.
Do not buy from this company!
29 de abril de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Perfect for so many occasions.
I originally ordered the same top through an ad. On Facebook and I just tried it on and discovered. It's one size too small but I love the shirt and reordered in the next size up. I love this shirt. It is just perfect for so many outfits.
27 de abril de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Coupon Code Fraud
I entered my email address for a coupon worth $5.00 off my order, but the coupon code would not work!
25 de abril de 2024
Opinião espontânea
Resposta da Casufit
Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Present for my Grandson
I like this t shirt and the octopus very much and it was easy to select color and size. This is a present for mygransdon. My only problem with your site was I wanted to change the address to his home but could not do that.
28 de março de 2024
Opinião espontânea
Resposta da Casufit
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Wonderful choice of ideas and design
Wonderful choice of ideas and design. Why are you closing? Sad to see that others will not be able to wear the beautiful items.
29 de março de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The shirts were so interesting and the site was easy to use to find things.
Five stars. Very satisfactory. I hope the products are as pleasing.
29 de março de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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