Don't waste your money ordering from this company. 4 out of the 5 items I purchased did not fit. Wide in the shoulders and bust, too snug across the stomach and hips. Their T-shirt is heavy polyes... Ver mais
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Leia as opiniões dos outros
This was my first time ordering from your company. Placing the order was pretty straightforward. The blouse was very appealing to me because I was a diver and loved observing sea life. I am anxious... Ver mais
I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "... Ver mais
A empresa respondeu
I didn't have any trouble ordering, I just hope I receive my order in good time. Sometimes ordering online takes forever to get.
Informações sobre a empresa
Escrito pela empresa
At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.
Informações de contacto
A103, Shop 111, No. 109, Changxing Road, Tianhe District, 510650, Guangzhou, China
- contact@mail.casufit.com
- casufit.com
3,4
Aceitável
237 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The material is terrible
The material is terrible. It is not normal sweathshirt or tshirt material. It looks like something I would have made myself. Size runs small and does not fit well. Very disappointed.
10 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
I purchased two shirts
I purchased two shirts, one with the octopus and the other one was the seahorse and the print on the shirts was not what was advertised in the pictures, and they had waistbands on them, which were not shown in the pictures. Both were too small, so I called to return them, and customer service refused to provide an address to return them. They offered me with an $8 credit if I kept them, so I agreed. They still have not paid me the 8 USD. BUYER BEWARE. No returns allowed!!!!
bad quality, bad customer service, I would never purchase anything from this company ever again.
Post response; Their response is insulting and not even relevant to my issue with their product and the lie they made offering a discount. Still haven’t received the credit they promised.
5 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
my sweatshirts were suppose to be 100%…
my sweatshirts were suppose to be 100% cotton. they are polyester - just aweful quality
I want to return these items and never buy again from this sneaky company -
23 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Great Company
Loved all the asian designs. It was difficult to choose since I liked most of the designs. The prices were great and getting one free was a surprise. Looking forward to ordering again.
19 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Early but hopeful
It's a little early to write a review since I haven't received the merchandise yet, but I was very happy with the ease of ordering and the selection. Hoping the hoodies are as adorable as they look online!
16 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
So far it has been good
So far it has been good. I am still waiting on my purchases. Once they arrive I will give a more positive review.
15 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
It was easy to use
It was easy to use. It was using the account I use so it was easy to pay.
15 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The website was easy to navigate
The website was easy to navigate, the variety of styles and colors is appealing to the eye.. The size chart was an added plus..
14 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I know this won't be posted
I know this won't be posted - these people are a scam. DO NOT believe anyone gave them 5 or even 1 star reviews. Check the internet - bad reviews everywhere.
5 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
I'm sad that I even have to do a one…
I'm sad that I even have to do a one star for this company. I never received my item and only after I reached out to the company twice did they finally determine that my address was not correct and had been returned. Then they wanted me to pay $10 more for shipping to get the item shipped back to me or reorder it at 50% off. When I advised that I was no longer interested in the item and to cancel my order and refund my money, I was told by the company that it was my fault that there was an incomplete mailing address and therefore they could not and would not refund my money. Just to be clear I never heard there was a shipping issue until I reached out to them after waiting for 4 weeks for the item, and they wanted me to pay again or will not return any of my money. I still never got the product...terrible company, terrible customer service!!!!!
I have disputed the charge with my credit card company.
5 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Different shirts had different size…
Different shirts had different size charts, I ordered 2 shirts, different sizes but following the size chart shown. I ordered a 3x and 7x, usually wear 3x. Both shirts were too small, I could barely get the 3x on. Also the quality of fabric is uncomfortable and clingy. Even if they did fit the printed image on them was so blurry and pixelated it’s a joke. I was tempted because finding fun plus size clothing isn’t always easy. Never again! Money in the toilet. Beware!
13 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
The clothing is super cheap, returns must be sent to China
The clothing is super cheap. I bought a sweatshirt and it was awful synthetic fabric stat was super static-y, and the printing was of poor quality. While the return process looks easy from the merchant’s website, they will require you ship it priority and tracked…ALL THE WAY TO CHINA. For my item it was $100 shipping estimate to return. This ended up being a $30 learning experience.
1 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
I'm sorry to say I lost the original…
I'm sorry to say I lost the original numbers of the discount for being a new customer. It may be my new computer and not your fault.
9 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Fast service
8 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
NO RETURNS, NO REFUNDS
If you enjoy endless emails back and forth explaining how you were not satisfied and don't want to buy more, but get offered a 20% coupon and ignore your request for the shipping number they will give, this website is for you! They will also add a few unintended insults about checking your size and returning to China will be expensive. The size was calculated to fit, but it is very snug and the quality of the the garments are bad polyester with print blurry. Don't be fooled by the great photographs on the site. They are really poorly printed, I ordered them over a month ago, they don't fit and I am still trying to get the address to return and receive a refund. UPDATE: They like to answer these bad reviews but I never received the email they said they sent. DO NOT BUY HERE!
28 de dezembro de 2023
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
The product was of lesser quality than…
The product was of lesser quality than I expected from what is normal.
Also, the sizing was off and so did not fit.
Refund policy?
Well, because it is shipped from China, they offered me $5 credit for a $35 product.
Not at all pleased nor would I ever recommend them.
27 de dezembro de 2023
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Not exactly 💯 happy.
So far the items I have received are very pretty. I do have a problem with how long the pants are. You should NOT be showing pictures of them being worn inside of boots. The shirts absolutely beautiful. My favorite is the sea turtles marching to the sea.
31 de dezembro de 2023
Opinião espontânea
Resposta da Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
So much to choose from
So much to choose from. The prints are all beautiful and interesting. Can’t wait to get my order. My sister will love the cat prints I bought her.
3 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Quality All Around!
The artistic designs are really wonderful on the clothing! Nice selection of tops, tunics and shirts. The clothing material and color printing is quality. And the XL women’s tunics fit me well.
1 de janeiro de 2024
Opinião espontânea
Resposta da Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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