We are really pleased with our new 6 person hot tub which seems a super product with some useful and superior features. Purchase, delivery and installation went very smoothly. Full instructions, verba... Ver mais
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Leia as opiniões dos outros
We have a swim spa/hot tub installed and serviced by Catalina Spas and right from the start they were brilliant! Installation was a tricky one, but carried out professionally and on time - despite t... Ver mais
Our experience with the new hot tub for six has been fantastic, and it boasts excellent quality and handy, top-notch features. The process of buying, receiving, and setting it up was seamless. We rece... Ver mais
A empresa respondeu
Rarely do reviews but on this occasion have to say thank you to Catalina for taking the trouble to find a small component for a 20 year old Spa - which itself is a great product and super reliable. Th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Catalina Spas™ Ltd was formed in 1997 making us the longest established Hot Tub and Swim Spa supplier in the UK. Catalina Spas ™ is proud to be a family business, supported by a dedicated and professional friendly team. We take great pride in our business and set the highest of standards of service.
Informações de contacto
4,7
Excelente
48 opiniões
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Resposta da Catalina Spas Ltd - UK
We really appreciate your 5-star review. Thank you! – The Catalina Team
Great customer service and technical…
Great customer service and technical follow-up over the phone when issues arise.
27 de maio de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for taking the time to leave us a 5-star review, we are glad we were able to assist – The Catalina Team
Hot tub lid lift
Great service, easy to order and arrived quickly and well wrapped. Thank you.
22 de abril de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
helpful, knowledgeable and friendly
Staff are always very helpful and knowledgeable too,
nothing has ever seemed like too much trouble.
1 de abril de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Very pleasant staff and easy to do…
Very pleasant staff and easy to do business with.
24 de março de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Rarely do reviews but on this occasion…
Rarely do reviews but on this occasion have to say thank you to Catalina for taking the trouble to find a small component for a 20 year old Spa - which itself is a great product and super reliable. They answered me promptly and were very helpful. Good job guys.
20 de março de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for your kind review. We are pleased we could help with the part for your spa.
Thank you again for your support! – The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Fast delivery and packaged well
5 de março de 2026
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Our experience with the new hot tub for…
Our experience with the new hot tub for six has been fantastic, and it boasts excellent quality and handy, top-notch features. The process of buying, receiving, and setting it up was seamless. We received comprehensive guidance both verbally and in written form. We've also placed additional orders for chemicals and filters, and those arrived quickly too.
5 de janeiro de 2026
Opinião espontânea
Resposta da Catalina Spas Ltd - UK
Thank you for your review! We are glad to hear that you are happy with your new hot tub and the service you have received.
- The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you for your 5 star review!
– The Catalina Team
Brilliant 5🌟
Bought a Spa hoover aqua jack 121 for picking up small debris from the bottom of the swim spa it's brilliant works a treat and so easy 5🌟
23 de setembro de 2025
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We’re happy to hear that you are pleased with your order.
– The Catalina Team
I brought a second hand Hottub and this…
I brought a second hand Hottub and this company have been fantastic when needing replacement parts very fast to reply and locating the correct parts and sending them out quickly
4 de agosto de 2025
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We’re really pleased to hear our team could help you quickly with the right parts.
– The Catalina Team
Fast & Efficient supply of chemicals
Fast & Efficient supply of spares and chemicals for hot tub
Straightforward ordering process from easy to use website
Friendly email support if needed
22 de julho de 2025
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We're glad the ordering process was easy and that our team could support you quickly and efficiently.
– The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We really appreciate your kind feedback and support.
– The Catalina Team
Very quick delivery
1 de julho de 2025
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We really appreciate your feedback.
– The Catalina Team
Already recommended to my friends! High quality with friendly service.
Cannot recommend Catalina Spas highly enough!
Right from the start they made time quickly to show us around and advise on what would be most appropriate to our needs. We agreed on an ex demo and Carl provided a great quote and full support.
Amy and Laura always on the end of the phone for my endless questions!
A site visit by Stephen ensured that we could take the steps necessary to have installation without the need for the extra cost of a crane.
Installation day was tough and the team under John worked hard to protect our property as we got it round some quite tight corners!!
We had a small issue with the purple light showing red and John was round in a flash to sort us out.
I only wish that we had not already ordered our pergola as would definitely have gone with them.
20 de março de 2025
Opinião espontânea
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review and recommendation!
We're thrilled to hear that your experience with us—from the initial visit to installation—met your expectations. It was a pleasure helping you find the right spa, and we're glad the team could all play a part in making things run smoothly for you.
We appreciate your kind words
Thanks again, The Catalina Team
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review!
We're glad we could assist you and that you were able to reach us by phone easily - The Catalina Team
Very helpful from order to delivery..
Very helpful from order to delivery..
Thank you..👍🏻👍🏻
19 de maio de 2025
Resposta da Catalina Spas Ltd - UK
Thank you so much for your review! We're glad everything went smoothly and really appreciate your feedback.
– The Catalina Team
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