CategoryeOpiniões 

Purchased the indestructabear for my dog
He had the ear ripped off in 20 minutes

Contacted Categorye.com and the offered me $2
I told them it was an insult and would warrant a negative review
They then offered $6
I suggested $20 and no review
They never responded back

Poor customer service/satisfaction
Stay away from this company

Shipping took about 3 weeks but price seemed fair for this sound-based set. Packaging was simple yet sturdy; audio quality clear and appealing, and overall design engaging enough to satisfy young learners.

I would give it zero stars if possible. I waited over 2 weeks for the unbreaka-bear That thing didn't even last 20 minutes with my dog. And they said they would replace it if it was destroyed. And Now they're offering me $2 back on an over $30 purchase. Do not buy from these people

Impressed by its solid quality and thoughtful design—it genuinely helps spark ideas and inspires enjoyable creative sessions regularly.

Decent lighting with useful motion sensor and adjustable color temperatures; improving battery life would enhance usability.

Good sound quality and engaging pictures make learning enjoyable, kids stay focused easily.

Picked this up recently and found it pretty useful for creative projects. The build quality feels solid enough considering the reasonable price point, packaging was neat and attractive, and I appreciate the thoughtful design that keeps things practical yet visually appealing.

We bought this dog chew toy from this company and advertised it was indestructible. It was not, Categorye will not honor any warrenty or the false advertising this gave. Here is the review I gave.
Don’t buy this toy
This is said to be an indestructible, heavy duty chew toy. However, less than 30 minutes, my dog was able to rip through the stitches and almost ripped the head off.. buyers beware do not buy this toy for your dog safety.
If they can't honor the $37.99 I spent for 2 dog chew toys. How will they honor something you buy that is more expensive. Shop somewhere else for this reason.
I was going to just though both away, but decided to conct them at support-accuraite com. Have been fighting for almost 3 weeks now. Read there responce below.
From: support-categorye com
Sent: Tuesday, March 18, 2025 9:18 PM
To: pequa** optonline net
Subject: Re: I want a refund.

I once again reported your problem to my company.
And I asked my company for compensation of 12 USD.
So that you can keep your existing products, please consider accepting them.
Thanks for your understanding.

Yours sincerely,
Customer Service Team

Thats right, you read it correctly. They are only offering $12 dollars as a refund. Pass this to everyone you know. Boycott this seller.

On Mon, 3 Mar at 11:01 PM , Pequa21 wrote:
Good morning,
I would like to get a refund for the two dog toys that I purchased from you. Only one toy was given to the dog and then less than an hour. The head was almost ripped off. The stitching that attaches the head to the body was ripped. There is a review I put on your website in a print screen is below for your review. As per your guarantee, I’d like to get a refund as I feel this product is dangerous for my animal. I was going to just throw these in the garbage, but I decided not to have left it on the bench down in my garage. I finally came across your advertisement on Instagram and decided to send this information to you and provide a review for all others..
Thats right. I found the same products also on Amazon and enter the same review above on the Amazon web site with pictures. Please reach out to them and also find the same products all over. Add your reviews everywhere. Let them know, we will not stand for this anymore.

I ordered a product (4481S45367) accidentally and was not allowed to cancel the order... They shipped it and it took 5 weeks for me to receive this item and immediately refused delivery and returned the unopened package.. I Sent numerous emails on when I can expect my full refund and no one has ever replied... This company stole money from me!!!!

DO NOT BUY the Unbreakable toy, it’s a lie! My Yorkie destroyed it in less than 5 minutes, It’s a piece of crap. It took almost 2 months to get it, cz it came from China, and not USA like they claimed it to be. I tried to return and get my money back, and the only way to get a full refund is to send it back to China, which you will have to pay, and shipping cost more than the toy. I didn’t want a replacement, but I wanted to see what they will say, so I did, and they said no. They offered $10 back, and was told it’s the best they can do for a refund. Everything they advertise and claim about this toy was a lie! Don’t even waste your money and time, cz you will be very disappointed. I tried to leave several reviews on their website, but you will never see it, cz it gets deleted as soon as you post it. I will be reporting this incident to FTC and BBB, cz it’s unacceptable.

I purchased this so-called ‘indestructible’ toy, and it took over a month to arrive. Within minutes, my pup had completely destroyed it. The company promises a money-back guarantee, but when I reached out, they refused to honor it. Terrible product and even worse customer service. Don’t waste your money—this is a scam!

Ordered the un-breakabear in Dec. Never received it. They sent it out again. 6 weeks later still no bear. Many contact attempts and their fake tracking system updated miraculously saying it was delivered Feb 12th. IT WAS NOT DELIVERED!! I contacted them and they don’t believe me. Still trying to get a refund from this SCAM company

I purchased this for my dog on dec 15 and took long time until feburary 4 2025 I got this and gave to my dog. He was happy and chewed it for only 5 min and already destroy it. I paid $31.60 and offered me $4 USD then $6 crazy. This unbreaka - Bear isn't for large strong dog. Don't buy this . RATE star 1.

Purchased this for my dog... it didn't even last 5 minutes before he was pulling stuffing out. For what I paid and how long it took to get here, and no longer than it lasted don't waste your time or money!

Well I paid for the indestruck a bear I bought 2 since I have 2 dogs. I paid for this on 12-6-24. So far they gave me a tracking number. That tracking number showed my product going through Italy and got stuck in Carson City Colorado 1-6-25 I contacted them for them to tell me it is in transit. This went on for a few weeks then they said the transit company made a mistake and gave me the wrong number. Here it is 2-4-25 still no product 60 days and when I said I don't want it now that I will return it . They said they don't offer a refund. Also it never went to Italy it was sent from China. I think they just stole my money. I have never had a worse experience buying on line. They should be forced out of business I am sure they are in violation of the FTC. And I will find out today

Gaming the system. "tracking" number was relayed, but no actual carrier identified. 7 weeks later, surprised that "unbreak-abear" actually arrived. Dog destroyed it in less than five minutes. Response to e-mail request for replacement or refund was replied to with

"Thanks for reaching to us.
We appreciate your support and understanding.
We are now on a vacation. There are only a few staff members on duty.
We will respond to you in 7 days. Please be patient. Repeating emails may make us more confused about your request latter.
Sorry for any inconvenience caused. We wish you a happy new year.
Yours sincerely,
Customer Service Team "

Product was cheap and poorly made. They offered a money back guarantee and did not honour it. Avoid this company they are a bunch of scammers.

Ordered two rotisserie units from this scam company. Received the baskets but no rotisserie units so the baskets are completely useless. Contacted the company and they said the order was shipped complete. Total rip-off!!!!! Do not buy from them. You will gget screwed!!!!!

Ordered an indestructible bear for my dog. Lasted 1 minute. Was offered a $4 refund for a $25 purchase.

I ordered the indestructible bear over a month ago, finally received it on Jan. 21, and today after 5 min. It is earless and loosing limbs as I type this review. Exactly what is indestructible about it? How do I. Contact the company for a refund???