I made a mistake while ordering which I only realised 1.5 days later. I reached out via mail to them and they directly helped me out by changing my order to my correct before it being shipped out so... Ver mais
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Leia as opiniões dos outros
Ordered 3 t-shirts all unisex Loose fit in size XXL, one was considerably larger than the other two. Fabric is decent, print is low grade, inside printed label of the brand can be seen on the out... Ver mais
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Ordered 2x shirts for around £85 on 2nd August and still order not shipped. Have emailed several times with 1 response saying delays with shipping times 2 weeks ago, but nothing since. Now emailing, t... Ver mais
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À fuir absolument ! Commande passée il y a plus de 15 jours et toujours rien reçu. Aucun mail de confirmation d'expédition, aucune communication. En revanche, le paiement a bien été prélevé immédiate... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Catharsis, we believe in the power of emotional journeys and the importance of trusting your process. Our clothing brand is more than just a fashion statement; it's a testament to the strength of vulnerability and the power of sensitivity. Our collection includes a range of t-shirts and hoodies, each carrying a meaningful message. From "Yes, You Need Therapy Too" to "Sensitivity is a Power", our clothing is designed to spark conversations and challenge societal norms around mental health. We are proud to offer 100% organic and vegan products that are sustainably and ethically made. We also provide free worldwide shipping on all orders over 70€, making our products accessible to customers around the globe. We invite you to join our community on Instagram at @catharsisbrand_clo, where we continue to promote the importance of emotional health and self-discovery. At Catharsis, we're not just a clothing brand, we're a movement towards understanding and embracing our emotions. Join us in our journey towards emotional catharsis.
Informações de contacto
Reino Unido
- catharsisbrand.com
3,5
Aceitável
317 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Catharsis Brand
¡Nos alegramos muchísimo, Ana!
Ninguna respuesta para una devolución
Quiero hacer una devolución y no hay manera de que contesten a los correos. Atención post venta pésima. ¿Que esperáis? ¿A qué se pasen los 30 días de devolución? Fatal.
9 de abril de 2026
Opinião espontânea
Resposta da Catharsis Brand
¡Hola Yolanda! Gracias por escribirnos. Lamentamos no poder ayudarte por esta vía, ya que no disponemos de tu número de pedido ni de tu nombre al completo para poder localizarlo. Si todavía no has recibido una respuesta a tu solicitud de devolución, por favor, escríbenos nuevamente a help@catharsisbrand.com para que podamos revisar tu caso en el menor tiempo posible.
Resposta da Catharsis Brand
¡Gracias, Camelia!
Buen producto y rápida entrega!
23 de março de 2026
Resposta da Catharsis Brand
¡Gracias por escribirnos, Jorge!
Resposta da Catharsis Brand
¡Muchísimas gracias por tu reseña, Lidia!
Compré la camiseta de la Gilda para mi…
Compré la camiseta de la Gilda para mi novia y todo perfecto la verdad. Lo único así peor que no venía muy protegida más allá del plástico de fuera de envío, pero tampoco ha afectado al producto. El tejido y el estampado se ven bien. Llegó en unos 3 días en envío dentro de España.
19 de março de 2026
Opinião espontânea
Resposta da Catharsis Brand
¡Gracias por tu reseña, Mario!
Waiting for my order
Waiting for my order
After 2 weeks i still don't know when and if i will receive my order.
They do NOT have a CS team otherwise this would have been fixed.
Avoid companies that do not invest in CS because whenever you have a problem you are left alone.
10 de março de 2026
Opinião espontânea
Resposta da Catharsis Brand
Hi Luca! We are very sorry we cannot assist you through this channel, as we do not have your order number or your full name to locate it. If you need assistance, please email us at help@catharsisbrand.com and we will be happy to help.
Envío rápido y las camisetas son super…
Envío rápido y las camisetas son super chulas.
18 de fevereiro de 2026
Resposta da Catharsis Brand
¡Gracias, Jennifer!
I dont recommand
I dont recommand, the quality is good but they forgot one t shirt !
19 de fevereiro de 2026
Resposta da Catharsis Brand
Hi Rosalie! If you have not received your order correctly, please write to us at help@catharsisbrand.com so we can provide you with an immediate solution.
Buena calidad y rapidez
Llegó el pedido en la fecha estimada y fueron muy rápidos. Además la calidad es muy buena
22 de janeiro de 2026
Resposta da Catharsis Brand
¡Gracias por tu mensaje, Silvia!
Nice t-shirt but not happy
Nice t-shirt but not happy. Bought 2 one for my partner and one for me. Mine came with a big black stain and not coming off. How do you post it without checking?
19 de janeiro de 2026
Resposta da Catharsis Brand
Hi Jose Nicolas! We're sorry, but we weren't aware of the error as we haven't received any emails to help you. Could you please email us at help@catharsisbrand.com with a photo attached so we can fix it right away?
We apologize for the mistake.
The order took its time but it…
The order took its time but it eventually arrived and was conform. So not a scam as some say, be patient!
19 de janeiro de 2026
Resposta da Catharsis Brand
Thank you for your message, Blan!
2 errores y una demora enorme
2 errores y una demora enorme. Hubo muchos problemas con el envío y algo que no entendí en el almacén de la marca. Los productos tardaron muchísimo más de lo esperado en llegar y su calidad era menor de lo que esperaba. Los diseños sí eran como esperaba. Si no les doy 1 estrella fue porque el servicio de atención al cliente fue muy transparente y recibía una respuesta de ellos por día.
22 de janeiro de 2026
Resposta da Catharsis Brand
¡Hola David! Lamentamos mucho la demora en tu entrega, trabajamos para que no vuelva a ocurrir.
Incredible support team
I made a mistake while ordering which I only realised 1.5 days later. I reached out via mail to them and they directly helped me out by changing my order to my correct before it being shipped out so I could rececive the proper t-shirts.
Incredible fast and nice response from the service team!
21 de janeiro de 2026
Resposta da Catharsis Brand
We're so glad we could help, Frederic!
Thanks for your message.
good customer service
I ordered 2 t-shirts and one arrived with 2 small holes in the back. I emailed the company and they immediately sent me a replacement t-shirt. The basic white t-shirt material is very thing and you can see the text through it. The quality of the organic cotton t-shirts is better.
22 de janeiro de 2026
Resposta da Catharsis Brand
Thank you so much for your message, Victoria!
Excelente calidad y diseño.
Buenos días. Así como el envío me ha tardado mucho y entiendo que no es responsabilidad de la empresa; el producto recibido, la camiseta Gilda Crop, es de muy buena calidad. Muy bien algodón y talla perfecto. Muchas gracias.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Catharsis Brand
¡Gracias, Alicia! Esperamos que disfrutes muchísimo de tu pedido.
Gracias por tu mensaje.
Great shirt
Great shirt! 100% cotton. Stylish and comfortable. Arrived on time.
19 de janeiro de 2026
Resposta da Catharsis Brand
Thank you, Maria!
Resposta da Catharsis Brand
Thank you, Celeste! And we apologize for the delay.
Order not delivered
Hello, I bought a t-shirt on 16 January, it was indicating 5 days delivery and still nothing. Can you please tell me what is going on and deliver the order?
25 de janeiro de 2026
Opinião espontânea
Resposta da Catharsis Brand
Hi Blandine! We've confirmed your order has been delivered. We hope everything is in order.
Thank you for contacting us.
Glad that I took the sale promo of 2…
Glad that I took the sale promo of 2 t-shirts for 35 euros + shipping or I'd be very disappointed with the quality. Even for 17.5 euros it's not that good - cotton is soft but it's quite thin and doesn't look great. When seeing the videos online they look much heavier which would be expected for a 35 euro t-shirt. Shipping was fast and everything went great in that regard.
19 de janeiro de 2026
Opinião espontânea
Resposta da Catharsis Brand
Hi Joao! We are very sorry that we did not meet your quality expectations. If you need to arrange an exchange or return of your order, please contact us using the form on our website and we will process your request immediately.
Thank you for letting us know.
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