Seriously not impressed with the collar in the box which was big, chunky and looked like it was for a dog. It had no safety release which every cat owner knows is essential to avoid strangulation. Gen... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Terrible experience. Ordered on 12th February. Emailed them several times with no reply so after 2 weeks of trying raised a dispute with my bank. Only then did I get an email to say my box was on its... Ver mais
Gorgeous little catnip toy received with love for my fur babies. My little boy Blue went crazy over it, kicking it and throwing it around the room and spent 10 minutes just licking it. He certainly a... Ver mais
A empresa respondeu
I ordered a surprise Cattitude Box for myself, as I had been feeling really down after spinal surgery and needed something to cheer me up. I can honestly say the box did not disappoint and my feline c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para animais de estimação
- também em
- Loja de animais de estimação
- Loja de cabazes
- Loja de lembranças
Escrito pela empresa
MEET THE PURRFECT CAT SUBSCRIPTION BOX! We’re the cat’s pyjamas of cat gift boxes, treating you and your cats to premium, unique cat gifts and lifestyle/home accessories every single month. You can also purr-chase one time cat gift box, bi-monthly & multi cat boxes for the cat in your life & yourself! A Box full of ameowzing goodies for you and your cat(s) to share - it is like Christmas every month! Supporting UK handmade small businesses and Cats Protection with 20 years previous experience as a show breeders bringing our extensive knowledge in cat nutrition, behaviour & enrichment in every box
Informações de contacto
7 Bell Yard, WC2A 2JR, London, Estados Unidos da América
- hello@cattitudebox.com
- cattitudebox.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Much better with the new owners!
I had some issues with my order before and the customer service wasn’t great but my 2 little kitties love them. Got to give a big shout out to vikki, she was so helpful. I dont usually write reviews but I want to thank you

Resposta da Cattitude Box
the new owner is absolutely amazing!
the new owner is absolutely amazing! such good customer service and great value for money. since it’s been taken over you can really see a difference

Resposta da Cattitude Box
Well done Vicki and team Cattitude box…
Well done Vicki and team Cattitude box has been turned around
I rejoined in March 2024 and over the last 6 months Rocky Tabitha and I have been so pleased we renewed when Vicki took over
We have received some lovely original items which we are all happy with

Resposta da Cattitude Box
Just got my Cattitude box August…
Just got my Cattitude box August ‘Fishing Fun’ and what an amazing box of treats for me and my cat, filled with ELEVEN items packed to the top with handmade quality toys, good quality food & treats, best cat subscription box ever that supports small businesses and charity

Resposta da Cattitude Box
This company is a joke.
This company is a joke.
I paid for two gift boxes to go to my niece but they never arrived. I got a random photo of a person I don't know who could be anyone saying the boxes were delivered, I never got them. Got an excuse that it was sent to a different address. Total nonsense. Told to take them to small claims court but with no contact details of recent owner before new owner took over. Its an absolute joke. I'm sick of being disrespected taking the money and no delivery of packages. How can these people get away with basically stealing money from me. I would give no stars and suggest people avoid. Cattitude is now on its 3rd owner. Something clearly is going on. Emails bounce back and no way to speak to someone on their phone as its not working.

Resposta da Cattitude Box
They have never answered an email
I never received two boxes and they have never acknowledged an email I sent except for the generic 'We answer emails in 72 hours.' Don't waste your time with this company. I eventually figured out how to unsubscribe before they took more money of me.

Resposta da Cattitude Box
Avoid avoid avoid
I subscribed for the first time after seeing great things about these cat boxes online.
The boxes are usually shipped on the 20th of each month. On the 25th I still didn't receive my first box so I emailed them and they promptly sent the box.
The contents weren't great - not a specific theme just a mix of different items and not from small businesses like I had expected.
My second box didn't arrive. I sent an email again but this time got no response. I had to go through my bank to get a refund. Despite ignoring my emails and not sending the 2nd box they still try to take money from my bank account. I had to go through my bank to block them from taking money. Still no reply from them. Very very disappointed and actually quite shocked at such bad practice amd poor level of customer service. Definitely wouldn't recommend.

Resposta da Cattitude Box
Ik ben heel content over cattitude,ik…
Ik ben heel content over cattitude,ik steun ze ook elke maand met teaming,ze verdienen de 5 sterren.hun inzet om de poesjes te helpen.ik ben hun daar heel dankbaar voor
I feel completely conned and gullible!
There are now new owners taken over March 2024 this is about the old owners
They have actually replied and if possible I would like to email them if it is the same address
I feel completely conned and gullible!
Do not subscribe!
I used to have a Cattitude subscription and was brilliant until taken over
I stupidly got the introductory box at £17.50 which was left over items from other boxes which I complained and asked to cancel my subscription I was told you couldn’t as a six month subscription
A subscription charge was taken on the 21st March 2023 nothing has arrived and now no emails are being answered
I had asked if there was still a donation to charity but obviously not I have tried to cancel my subscription but cannot what a con

Resposta da Cattitude Box
Disgusted
I have received two general emails but when I tried to respond I had them ounce back to me. I've tried to ring them several times today and the phone is constantly engaged. Having read other reviews I'm one of many. I paid a 6 month subscription in Sept and have only received one box since then. I'm in agreement that it's since the take over. The quality and customer service has really gone downhill. I would like a refund really as by my reckoning I'm down at least £53 + . Any response would be good from them.

Resposta da Cattitude Box
Horrendous since takeover
Agreed since the takeover I have been missing two boxes. the emails are not being answered, I have a YouTube channel where I open the boxes and I have stated this on the channel, I am now missing what will be three boxes if August doesn’t come. I paid for a year. We will see what happens.

Resposta da Cattitude Box
We are really happy with the cattitude…
We are really happy with the cattitude box we are doinf everytime an unboxing on Instagram. Una and Udina are impressed. Last month we got the box a little bit late but I guess this is normal :)
Great boxes but just too expensive
Loved it . Highly recommend.
Loved it! Very cute items inside. Loved the cat soap and the kitties loved the toys. A lot of fun to open. High quality items
Great gift.
I purchased the Christmas box as a one off gift for a cat lover.
This box was well recieved by both cats and human. The treats included for the cats will become a regular purchase as the cats were breaking into the box before it was even opened.
Highly recommended as either a one off purchase or as a subscription.
Cute little box for cats and owners
Nice little box with cute little toys for cats and things for owners. And the box with the pictures of the cats is cute too.
It first box… first of many!
My cat family loves the food and the poppy toy. All 5 enjoyed those. The blanket was super soft, however it went unnoticed as they have so many. The human products were great too. Would like to see more items for them instead of me but it was a wonderful time when they all came over to see what came in the mail for them. They loved the box too!
This was my first box and a trial run, glad to say I have subscribed for the monthly box now. Anything for my babies!
It never came.
It never came. No one else got it either. I already checked. Cattitude should email me to resolve the problem. My address hasn’t changed since I placed my order.

Resposta da Cattitude Box
Fab purchase
Speedy delivery, great selection of items inside, and most importantly, the cat was very entertained (even with the packaging)!

Resposta da Cattitude Box
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







