Appointment date 6/7/26 I found Harvey Stapleton to be easy to talk to and a very calming influence. When I wasn’t sure of something he explained what was required. I had been working and was... Ver mais
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Leia as opiniões dos outros
I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... Ver mais
Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made... Ver mais
Sam was really helpful. He explained everything thoroughly. I wasn't ready to take out the new insurance, but he remained patient and flexible to ensure I was given the correct product. Highly rec... Ver mais
Informações sobre a empresa
Sobre Cavendish Online
Escrito pela empresa
About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance — no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.
Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.
Informações de contacto
234 High Street, EX4 3NL, Exeter, Reino Unido
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have medical issues so the bank put…
I have medical issues so the bank put me in touch with Cavendish online I spoke to Becka who was great very knowledgeable and professional but at the same time very sympathetic about my circumstances
I was well informed throughout the…
I was well informed throughout the process and given all the options . lovely service
Very easy ...best price seured
Great service and found me an amazing…
Great service and found me an amazing life policy!
Good service but relentless chase messages
Good and straightforward service, let down by recurring texts, emails and calls chasing, even after taking out a policy.
Excellent
Excellent, dealt with a guycalled Harvey, explained everything clearly and didn't rush anything
Insuring a gift inter vivos
I had no idea how to go about obtaining insurance for a gift inter vivos. Harry skillfully guided me through the process which included a detailed health questionnaire. The premium is affordable and I feel relieved that if I were to die, the inheritance tax my children would need to pay would be covered through a trust arrangements
Review of life insurance
I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The help provided to reorganise and alter things was truly excellent. I don't normally write reviews but they really do make every step easy and listen to you in a kind human way. Many thanks
Harry was fantastic and made navigating…
Harry was fantastic and made navigating the application process simple. Very helpful and excellent follow up.
Excellent help with life insurance
Excellent help with life insurance. Broke down the cover clearly making it easy to understand. Provided quotes on email and called back at the arranged times to discuss further. No pressure put on to make a decision. Exactly what I wanted from a broker.
I spoke to one of the guys in the team…
I spoke to one of the guys in this company,he was upgrading my Insurance. He spoke very quickly. I asked him to slow down, so that I can process the information. He was very rude and very common. He ended up slamming the phone down on me, and not sending me the details for my Policy. I could not believe how rude they are. That’s unprofessional hanging up on a customer’s . I can see it in your reviews. You’ve done it many of times. Your staff need to be trained attitudes need to change and the guy who put the phone down on me needs to use the softly softly approach.
Update :
You have my details on your system you work along side with Scotish Widows. I’ve been a customer for over 15 years-
Regards
Elizabeth Tebbs

Resposta da Cavendish Online
Explanation was clear and good
Customer care
Clear Advice and Excellent Customer Service
Yvonne provided excellent service throughout the process of discussing my life insurance options. She was patient, knowledgeable, and took the time to explain everything clearly, making it easy for me to understand the different types of cover available.
I particularly appreciated that she never rushed me, gave me time to consider my options, and followed up exactly when agreed. Her professionalism and helpful approach made the whole experience much easier. Thank you so much, Yvonne.
Nick Boyles was very helpful and…
Nick Boyles was very helpful and patient in finding me the exact cover I required at an affordable price.
Nick was extremely professional
Nick was extremely professional, informative, and made whole process really easy. Would highly recommend.
Change is good
The ease of getting through on the telephone to discuss my needs with someone who knew what I wanted , and how to help me.
Whilst the call lasted just under 50 minutes, everything was explained in language that was easy to understand.
Clarity was given with regard to my options and how to proceed.
The adviser I spoke to, Sam, was very professional, polite and thorough.
Excellent service, very knowledgeable
Excellent service and very well informed staff. They offered multiple options all tailored to my needs the process was a breeze. I highly recommend Cavendish
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