CB1 Medical Opiniões 

377
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with CB1 went very smoothly. I had a consultation with Simon.tordoff a very friendly gentleman who explained everything to me and answered all my questions he prescribed me medication fo... Ver mais

Classificada 5 em 5 estrelas

From the minute my call started I could tell that the clinician I spoke to was very professional and took his time to listen to me and suggest what he thought would be good for the pain I am complain... Ver mais

Classificada 1 em 5 estrelas

AVOID at all costs, you will regret spending your hard earned money with this medical cannabis company. Their flowers are worse than street cannabis, they use radiation on 90% of their flower product... Ver mais

Classificada 1 em 5 estrelas

Worst customer service ever,,never get orders on time even though I pay delivery charge,,,lost AND stolen orders that I had to chase..not next day delivery at all...never any stock, and most stock hea... Ver mais

Informações sobre a empresa

  1. Clínica de controlo da dor
  2. também em
  3. Clínica de saúde
  4. Clínica especializada
  5. Médico especializado em tratamento da dor

Escrito pela empresa

CB1 Medical is the UK’s most affordable and highly rated medical cannabis clinic, providing expert consultations, prescriptions, and ongoing patient care. We specialise in tailored treatment plans for chronic pain, neurological conditions, and mental health concerns, offering a patient-first approach with transparent pricing and accessible support. Visit cb1medical.com to check your eligibility and get started today.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

377 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

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3,7

Todas as opiniões

(377)

242 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Great all round clinic in my opinion

Great all round clinic in my opinion, never had any problems. I’ve been using this clinic for over a year now. Doctors are very approachable, specially Doctor Tordoff. I like its discreteness as it’s less commercial but has plenty of medication to suit all pockets along with next day delivery. I would highly recommend. Thanks 👍🏼

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good company

Cb1 was recommended by a friend who had tried this company after poor experiences with 2x other companies. I booked and had my consultation which was a easy stress free experience and a knowledgeable dr I got accepted later that afternoon I placed my first order and all arrived discreetly and well packed the products not only got me out of pain but I found the pastels, vape and flower all quality products, already planning next order and as for the pain relief of my knee that is torn In 3 different places I’ve been the most comfortable since November. Highly recommend 👍🏻🫡

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Brilliant, friendly service made me feel at ease. Would have no problem at all recommending CB1 to anybody who is considering treatment.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Affordable, efficient, quality medication at affordable prices. Highly recommend.

22 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Got a email saying that due to my…

Got a email saying that due to my medical healthcare, I'm no longer eligible to be accepted. I find this rather confusing because they have the same medical history that I supplied when I was 1st accepted. They also stated that my last consultation was completed on the 18th of may? There again highly confusing because I received a message saying that this had been cancelled. So how could this consultation have been completed, when it actually didn't occur

21 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

CB1 Medical is an absolute shambles

CB1 Medical is an absolute shambles, and you should avoid them like the plague.
They are clearly a "cowboy" outfit that has failed in every basic duty of care, most notably during their catastrophic 2025 data breach, where they leaked a 2,600-page document containing the private medical details of over 4,000 patients.
Sensitive data history was dumped onto a public file-hosting site because of their gross negligence, yet they had the audacity to downplay the incident in misleading emails.
Beyond the privacy failures, the medication they provide is bottom-tier and "dodgy," often arriving dry, ineffective, and nowhere near the medical grade expected for the premium prices they charge. They treat the Consumer Rights Act as optional, ghosting patients once they have their money and making it impossible to get refunds for their frequent service failures. They are a danger to both your health and your data; save yourself the suffering and find a professional clinic that actually respects the law and its patients.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy application

Easy application, consultation quick , excellent service , going to change my life now , price and quality unbelievable, would highly recommend

4 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was initially quite nervous before my…

I was initially quite nervous before my online consultation but, the Consultant I spoke to reassured me and put me at ease. He went into great depth of what to expect. My wife was sitting next to me but out of frame, he asked her to get in the frame and spoke to us both. I would certainly recommend CB1 Medical.

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic right from the start

Fantastic right from the start. Had my first appointment on Tuesday. The doctor was amazing, I was accepted the next morning after a review. (Wednesday) and received my prescription. The pharmacy dispatched my medication that afternoon and I received it the next day.
Since been using my medication over the last few days, I honestly can’t believe it!
Life changing ! Thank you so much :)

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had my first consultation

Had my first consultation. Doctor explained everything to me and listened to me as a person unlike some of the others who just want your money. I explained my concerns and my budget, he was very sympathetic and helped me, he also explained how much it would cost for my treatment. Customer service have also been excellent and answered all my questions. I would highly recommend. Thank you CB1

3 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

CB1 Medical

I recently used CB1 Medical, and I’m impressed across several fronts.

Very helpful: The team is responsive and genuinely cares about patient needs, offering thoughtful guidance and support.
Knowledgeable: They demonstrated strong product knowledge, helped me understand options, and answered my questions clearly.
Quick delivery: My order arrived faster than expected, which was a huge plus.
Discreet packaging: Packaging was discreet and secure, providing peace of mind.
Overall, I’m very satisfied and will be using CB1 Medical again in the future.

29 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From start to finish amazing

From start to finish amazing. I haven’t had a single issue and when I needed something I contacted CB1 via web chat and everything got sorted within minutes.

5 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!!!

Honestly, I’m shocked this clinic is allowed to operate the way it does. I spent a small fortune on vape products that didn’t work, and when I tried to raise the issue, I was completely ignored; both on the phone and by email.
Funny how that changed the moment I mentioned reporting them to the Care Quality Commission (CQC). Suddenly, they were able to respond.
This is a private medical service; patients are not “just another customer,” and shouldn’t be treated as such. The level of care and communication here falls far short of what you’d expect from any reputable private clinic. For comparison, my private dentist goes above and beyond every time.
Poor products, worse customer service, and only responsive when there’s a threat of escalation. Not a great look for a medical provider.

28 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer services, bordering on criminal.

Utterly awful experience. Avoid CB1 at all costs. They will be ok until you have a problem then they will totally ignore you. It took me months to get resolution and refund for dodgy products. So many other people say the same too. They constantly ignore emails, cut you off the telephone and even pretend that the person you need to speak to isn’t there. Customer services are rude, antagonistic and unhelpful and deliberately try to wind you up. It seems like a game they play with people who complain about a product. They try to wind you up and then you hear them laughing in the background if they succeed. Shockingly poor service. It’s so short sighted because they are losing far more money than it would cost to sort the problems out. If they owe you money then take it up with the CQC & MRHA. They have so many people complaining about them the more that do the better chance this company will change it’s terrible procedures. The company does not deserve a license to sell medication. Utterly disgraceful.
There are so many clinics out there, choose a better one than CB1.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So far so good

So far so good.

I tried just about every painkiller my doctor could give me along side anti depressants but they hardly touched the pain. Out of pure desperation I tried CB1 Medical and I'm glad I did. From all the clinics I looked at this worked out to be the cheapest with only paying £50 and getting your initial consultation plus consultations every 3 months or in my case when I requested one. Ive had two deliveries so far and just ordered my third. The Doctors are understanding and non judgemental once they see you have tried different ways to relieve pain. Delivery says next day but expect more like 3 days. If you order before you run out you will be ok.

24 de abril de 2026
Opinião espontânea

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