★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Ver mais
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Leia as opiniões dos outros
The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Ver mais
A empresa respondeu
Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Ver mais
A empresa respondeu
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistemas de segurança
- Loja de alarmes antifurto
- Empresa de TV cabo
- Fornecedor de alarmes de incêndio
- Câmara rodoviária
- Loja de equipamento de segurança
Escrito pela empresa
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Escrito pela empresa
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Informações de contacto
73 Whalley New Road, BB1 6JY, Blackburn, Reino Unido
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
27 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you! We’re glad you had a great experience.
Problem that got sorted easily.
Ordering was easy, dvr i ordered wasnt in stock so they upgraded my order. Top notch. Dvr arrived, got it setup, but system wouldnt load up, contacted cctvdirect. No problem after going through the problem, agreed it was possibly faulty, sent me a returns label. They phoned menafter testing to say they were shipping a new dvr, arrived next day. All set up and working. Excellent service, cant fault them. Thanks.
21 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks, Mark! We appreciate your patience and are glad we could resolve the issue quickly.
Great customer service.
31 de outubro de 2025
Opinião espontânea
Resposta da CCTV Direct (UK) Limited
Thanks, Jackie! We’re happy you had a great experience with our customer service
Replacement power supply
Exactly the product i needed to replace old power unit which was faulty. Good price and quick delivery.
21 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks, Jon! We’re glad the replacement was spot on and arrived quickly.
Great variety of products
Great variety of products. Easy to contact ..good communication..
17 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks, Sefa! We're glad you found what you needed and that our team was easy to reach — we’re always here to help.
Next day delivery took 8 days
Took 8 days for delivery when I paid for next day delivery. Mentioned multiple times during those 8 days that 8 wanted the postage fee back, 8 had to ask again after delivery and finally got it.
It took 8 days for delivery as the NVR was out of stock and they needed to wait 2 weeks for delivery from China, on day 6 this hadn't been ordered from china! I ended up paying more to get a different NVR delivered sooner! Maybe saying out of stock on the website would have been a great idea!
8 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you for your honest feedback. We're truly sorry for the delay and the lack of clarity around stock status. We understand how frustrating that must have been, and we’re reviewing our website and order process to ensure stock visibility and communication are clearer going forward. We appreciate your patience and hope to serve you better next time.
Great products & competitively priced.
Professional customer service, great products, competitively priced & speedy delivery. Would definitely recommend this company to anyone.
22 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks for the recommendation! We’re glad you were happy with our products and service.
Resposta da CCTV Direct (UK) Limited
Thank you, Susan! We’re happy we could help and provide great service.
Extremely fast delivery and fantastic…
Extremely fast delivery and fantastic prices. Keep up the great service 👍
14 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks, Phil! We’ll keep working hard to deliver fast and offer great value.
Resposta da CCTV Direct (UK) Limited
Thanks, Ron! We’re glad the information was clear and helpful.
Answered all my questions and delivered…
Answered all my questions and delivered very quickly
8 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you, Mark! We’re pleased everything arrived quickly and your questions were answered.
Resposta da CCTV Direct (UK) Limited
Thanks, Stephen! We’re happy you were satisfied from start to finish.
Could have been excellent
Helpful staff, well laid out website, reasonably priced gear and prompt delivery. The only problem was a very damaged box containing a quite expensive DVR - luckily no HDD's. I will use CCTVD again based on their service andthe promise to rectify should the DVR have suffered any internal damage. (Looks sound but It's not yet been tested).
9 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks for the feedback! We’re glad everything arrived safely and appreciate your trust in us to make things right.
Always good service and helpful on…
Always good service and helpful on phone and whatsapp
5 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks, LJ! We’re always here to help — on phone or WhatsApp.
After waiting 6 weeks for another…
After waiting 6 weeks for another company I cancelled and ordered with CCTV Direct and they dispatched straightaway and i received the items the next working day - excellent result
2 de outubro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you for sharing your experience! We're glad we could step in and get your order out quickly — next-day delivery is what we aim for. Appreciate the kind words!
Resposta da CCTV Direct (UK) Limited
Thanks so much! We're glad your item arrived quickly — we aim to keep things fast and hassle-free.
Resposta da CCTV Direct (UK) Limited
Thanks so much for your feedback! We're glad to hear the delivery was speedy and the pricing hit the mark. If there's anything else we can assist you with, we're always here to help.
Easy to purchase arrived in a few days…
Easy to purchase arrived in a few days Hikvision always good cameras
27 de setembro de 2025
Resposta da CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad the purchase process was smooth and delivery prompt. Hikvision truly delivers reliable quality — we're proud to offer their products. If you ever need support or upgrades, we're here to help.
The website is excellent
The website is excellent.
If you have a query they get straight back to you.
Prices are good.
Delivery is excellent
26 de setembro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you for the fantastic review! We're delighted to hear that our website, pricing, and delivery all hit the mark — and that our support team was quick to respond. We work hard to make every step seamless, and your feedback means a lot. Looking forward to serving you again!
outstanding customer service
Company we're unable to supply the ordered items through no fault of their own, but more than made up by a generous offer. Excellent customer service.
28 de setembro de 2025
Resposta da CCTV Direct (UK) Limited
Thank you for your understanding and kind words! We're sorry we couldn’t fulfil the original order, but we’re glad our team could turn things around with a gesture that made a difference. Your recognition of our customer service means a lot — we’re always here to support you.
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