Cecole Opiniões 25

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website. At the time of purch... Ver mais

Classificada 5 em 5 estrelas

This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are... Ver mais

A empresa respondeu


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

I ordered a men’s overcoat from Cecole

I ordered a men’s overcoat from Cecole, but the item I received was not as described. The material and quality were significantly different from what was shown on the website.
At the time of purchase, their website clearly stated a 30-day return policy with free return shipping. However, when I contacted them, they refused to provide a prepaid return label and instead offered only a partial refund.
When I followed up and asked them to honor their stated policy, I later noticed that the return policy on their website had been changed.
Since no proper return solution was provided, I had to file a chargeback through my bank.
Overall, very disappointing experience. I would recommend taking screenshots of policies before purchasing.

8 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

After 10 emails - no refund and their mistake

After 10 emails, pics sent in, this company shipped me a linen XL dress shirt that was supposed to have a bust of 46.5” it had 38”. The website says full refund if they make the mistake. Well, that’s a lie.
It escalated to whomever in China and what’s there resolution? Sending me ANOTHER shirt. I insisted on a refund so many times as per their site and I’ve already replaced it. Thank god it fit my sons best friend. This is a brutal company DO NOT order from them such a huge risk.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was lowkey nervous ordering because I…

I was lowkey nervous ordering because I wasn’t sure how the material would feel. Turns out it’s really soft and sits nicely without feeling stiff. The photos online were actually accurate, which is rare these days. Delivery wasn’t instant but support kept me updated so I didn’t stress. Would def order again.

14 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I wasn’t 100% sold when I placed the…

I wasn’t 100% sold when I placed the order but I’m glad I did. The quality is better than I expected for thee, especially the stitching. It fits nicely and doesn’t cling in weird places. Delivery took an extra day and i was kinda impatient lol. Still happy with everything.

19 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Soft, comfy, my kind of style

really soft fabric and the style is just my vibe. delivery was fine overall.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Delaney, we're glad the textile quality and aesthetic of the piece resonate with your personal style. It’s great to hear everything arrived as expected, thanks for the support!

Classificada 5 em 5 estrelas

fits good

fits good, feels soft and looks cute with almost everything. no regrets here.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Olivia, so glad the fit and fabric are working out for you. Thanks for the support!

Classificada 5 em 5 estrelas

Simple and reliable purchase

I picked this up after browsing for a while and the website made it easy to decide. The fabric feels good on the skin and doesn’t feel cheap. Fit is true to size, which I appreciate since returns are annoying. Delivery was on time and packaging was neat. Simple, reliable purchase.

7 de fevereiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Liam, it’s great to hear that our site helped make your choice easier and that the fit was spot on. Thanks for the support!

Classificada 5 em 5 estrelas

Perfect for everyday wear

ordered this for everyday wear and it’s actually really comfortable. fit is clean and feels solid.

9 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Noah, we’re happy to hear the new piece is already a go-to for your daily rotation. Thank you for your purchase 🙇‍♀️

Classificada 5 em 5 estrelas

Feels thoughtfully made

This feels like one of those brands that actually pays attention to details. The fabric is soft but doesn’t feel flimsy, which matters to me. I had a question during checkout and support cleared it up really fast. Shipping wasn’t super fast but it arrived safely and well packed. Overall very satisfied.

31 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Ivy, thank you for the feedback. We’re glad the quality and our support met your expectations. We appreciate your patience with the delivery and hope you enjoy the order!

Classificada 5 em 5 estrelas

Didn’t expect it to feel this…

Didn’t expect it to feel this comfortable while still looking stylish. Very happy with this buy.

20 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Maya, thank you so much for the kind words! Enjoy your purchase, and we hope to see you again soon!

Classificada 4 em 5 estrelas

Fit finally worked out

I usually struggle with online shopping because fits can be hit or miss. This one worked out really well though, the cut is flattering without trying too hard. Fabric feels smooth and breathable, not scratchy at all. Shipping took a bit longer than i thought but nothing crazy. Support was polite and quick to reply.

10 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Marnie, thank you for sharing your experience! We know how tricky online sizing can be, so we're thrilled to hear the cut and fabric hit the mark for you. Thanks again for choosing Cecole and we hope you love the fit!

Classificada 5 em 5 estrelas

At first I thought I ordered the wrong…

At first I thought I ordered the wrong size and panicked a bit. Reached out to customer support and they were super calm and helpful, which I appreciated alot. The piece itself feels premium and doesn’t look cheap at all. Delivery was slightly slow but honestly worth waiting for. It just feels well made.

13 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Clara, Thank you for your patience and for choosing Cecole 🙇‍♂️

Classificada 5 em 5 estrelas

I honestly didn’t expect to like it…

I honestly didn’t expect to like it this much. The fabric feels soft in that cozy but put together way, and the fit surprised me in a good way. I had a tiny doubt about sizing, so I messaged support and they replied faster than most brands do. Delivery took an extra day but nothing dramatic. Overall it just feels like one of those pieces you keep reaching for.

29 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Leah, thank you so much for the review! We love hearing that we surpassed your expectations. We’re glad our support team could help clear up those sizing doubts quickly for you. Thanks for your patience with the delivery, we're so happy it was worth the wait!

Classificada 5 em 5 estrelas

Checkout was smooth

Checkout was smooth, though I accidentally entered my zip code wrong. Support quickly guided me and everything arrived on time. Fabrics feel premium and the designs are so stylish.

5 de janeiro de 2026
Opinião espontânea
logótipo da Cecole

Resposta da Cecole

Hi Ethan, thank you for the review! We’re so glad we could help get that zip code sorted out quickly for you. Enjoy your order!

Classificada 5 em 5 estrelas

Friendly Support & Smooth Checkout

I asked support about sizing and they gave such a friendly and helpful reply. Delivery was fast, and the checkout was seamless. I’m so pleased with the quality and fit!!!

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Not gonna lie

Not gonna lie, I was worried about delivery, but it arrived faster than I thought. Fabrics are soft, colors are perfect, and the style is exactly like the photos.

9 de dezembro de 2025
Opinião espontânea

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