CEF - NPT Opiniões 15

TrustScore: 4.5 em 5

4,5

10 Manners View, PO30 5FA Newport, GB


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Strange way to conduct business Lies and poor communication. Branch manager quotes a price structure in writing for a big project we are working on and when checking prices we find they are not appl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great staff at this branch always extremely helpful even when I give the most obscure item to locate. Go above and beyond in some circumstances to ensure the items are delivered on time.

A empresa respondeu

Classificada 5 em 5 estrelas

WOULD SCORE HIGHER IF I COULD, AS ORDERED A BATHROOM FAN I NEEDED URGENTLY AS SOMEONE BROKE IT AND IT CAME THE NEXT DAY SO I COULD FIT IT STRAIGHT AWAY BEFORE THE GUESTS GOT BACK IN.

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to navigate website. Had everything I needed. Delivered on time next day

A empresa respondeu


Informações sobre a empresa

  1. Grossista de materiais eléctricos
  2. Empresa de TV cabo
  3. Grossista de aparelhos electrónicos
  4. Grossista de iluminação
  5. Fornecedor de parafusos
  6. Fornecedor de equipamentos a energia solar

Sobre CEF - NPT

Escrito pela empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito pela empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to navigate website.

Easy to navigate website.
Had everything I needed.
Delivered on time next day

18 de fevereiro de 2026
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Excellent service from Chris

Excellent service from Chris. Ordered a drill online for my husband and he contacted me as soon as it arrived so I could collect it. Will definitely shop there again. Thanks Chris!

2 de julho de 2025
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Quality Branch

Great staff at this branch always extremely helpful even when I give the most obscure item to locate.
Go above and beyond in some circumstances to ensure the items are delivered on time.

18 de junho de 2024
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

AWESOME SERVICE!

WOULD SCORE HIGHER IF I COULD, AS ORDERED A BATHROOM FAN I NEEDED URGENTLY AS SOMEONE BROKE IT AND IT CAME THE NEXT DAY SO I COULD FIT IT STRAIGHT AWAY BEFORE THE GUESTS GOT BACK IN.

24 de abril de 2024
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review and feedback Keith.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 1 em 5 estrelas

Strange way to conduct business Lies…

Strange way to conduct business Lies and poor communication.
Branch manager quotes a price structure in writing for a big project we are working on and when checking prices we find they are not applying any form of discounts as agreed. I raised my concerns with the manager and the local accounts department and I have been totally ignored, not a single reply or any form contact.
We have now moved on to a different supply who do what they say and we wont be using CEF ever again.

20 de julho de 2023
Opinião espontânea
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you for your review and feedback.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I would like to get this looked into but I am afraid no contact details are provided against this review and your order number/quote numbers is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue and obtain further details.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 4 em 5 estrelas

No problems

Easy to order on line, delivery within a couple of days.
Will use them again

25 de abril de 2023
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review Jim.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Happy DIY Customer

Competitive price and reliable delivery for a none branch stock item

19 de abril de 2023
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review Graham.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Telephoned the Isle of Wight branch…

Telephoned the Isle of Wight branch yesterday regarding a much needed replacement for an in-line extractor fan. This prompted a visit to Newport and after much assistance and research into a comparable alternative to the one I needed replacing, I was on my way back home and the new one fitted in no time. Excellent service and a fair price resulting in me wishing to add a review.

2 de março de 2022
Opinião espontânea
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review and feedback Chris.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Excellent service

26 de dezembro de 2021
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review Teresa.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

My issue was handled quickly and…

My issue was handled quickly and efficiently. Communication was excellent and I was very satisfied with the outcome.

21 de setembro de 2021
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review and feedback Darren Baxter.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

IOW rocks!

My branch on the Isle of Wight could not be more helpful and give good prices for products matched with next day delivery
What’s not to like?

16 de julho de 2021
logótipo da CEF - NPT

Resposta da CEF - NPT

Thank you very much for your review and feedback Mark Pears.

Best Regards
Adele Feller (Customer Services Manager)

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