Red eared my item online and found it was available in my local store, went to the store and they said they didn’t have it. Went online and ordered click and collect, five minutes later got a message... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Very friendly and knowledgeable staff. The young man dealt with my enquiry quickly and efficiently. Very good experience.
A empresa respondeu
Redhill CEF customer service is outstanding and they do everything in their scope to get you what you need to complete your jobs.
A empresa respondeu
As a small independent electrical engineer making modest purchases at the Redhill branch I have found all the staff very helpful, knowledgable & reliable - in person or on the phone the service has a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de materiais eléctricos
- Empresa de TV cabo
- Grossista de aparelhos electrónicos
- Grossista de iluminação
- Fornecedor de parafusos
- Fornecedor de equipamentos a energia solar
Sobre CEF - RDL
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito pela empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Informações de contacto
5 Ormside Way, RH1 2LW, Redhill, Reino Unido
- 01737 779880
3,2
Aceitável
10 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Red eared my item online and found it…
Red eared my item online and found it was available in my local store, went to the store and they said they didn’t have it. Went online and ordered click and collect, five minutes later got a message that it was ready to pick up, so it was in store all the time. Not happy wasting time going back and forward to the store.
20 de maio de 2026
Resposta da CEF - RDL
Thank you for your review Michael.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Disappointed that the counter staff was…
Disappointed that the counter staff was going to send me in a 20 mile wild goose chase.
When I arrived at Redhill branch I show him the invoice. Without checking he said “That’s at Leatherhead you’ll have to go there” I said”are you sure as I definitely ordered for delivery here( Redhill). He replied yes it’s a Leatherhead order. As I turned to leave I asked him to check that my order was definitely delivered to Leatherhead. Only then did he realise that my order was ready for collection at the Redhill branch. No apology. It’s just very poor customer service. I shouldn’t have to prompt someone to do their bloody job.
10 de abril de 2026
Resposta da CEF - RDL
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Redhill 5 star team
As a small independent electrical engineer making modest purchases at the Redhill branch I have found all the staff very helpful, knowledgable & reliable - in person or on the phone the service has always been the same.
24 de fevereiro de 2026
Resposta da CEF - RDL
Thank you very much for your review Jonathan.
Best Regards
Adele Feller (Customer Services Manager)
Positive helpful team
24 de julho de 2025
Resposta da CEF - RDL
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
Resposta da CEF - RDL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service from every contact point
Great service from every contact point. My go to electrical warehouse now.
27 de fevereiro de 2025
Resposta da CEF - RDL
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Quick service and friendly staff.
5 de março de 2024
Resposta da CEF - RDL
Thank you very much for your review Robert.
Best Regards
Adele Feller (Customer Services Manager)
Fast prompt service as always
Fast prompt service as always, never been let down by CEF
10 de novembro de 2023
Resposta da CEF - RDL
Thank you very much for your review Mr Mills.
Best Regards
Adele Feller (Customer Services Manager)
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. The young man dealt with my enquiry quickly and efficiently. Very good experience.
16 de outubro de 2023
Resposta da CEF - RDL
Thank you very much for your review and feedback Anne.
Best Regards
Adele Feller (Customer Services Manager)
Redhill CEF customer service is…
Redhill CEF customer service is outstanding and they do everything in their scope to get you what you need to complete your jobs.
1 de janeiro de 2023
Resposta da CEF - RDL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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