UPDATE - CEF CUSTOMER SERVICE HAS BEEN EXCELLENT IN RESOLVING ISSUE . STILL POOR COURIER SEVICE . Non delivery of heaters ordered via courier service . £1000 order of heaters ordered 4 days in a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2, Stafford Park 17, Queensway Link Industrial Estate, TF3 3DN Telford, GB
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Leia as opiniões dos outros
The advice from the staff was great, told to buy online rather than wait for delivery into store,gave me all the details and was here first thing next day.
A empresa respondeu
Easy to select product prompt delivery
A empresa respondeu
What can I say, you order and it arrives fast and correct, you don’t need to say anything else really
A empresa respondeu
Informações sobre a empresa
- Grossista de materiais eléctricos
- Empresa de TV cabo
- Grossista de aparelhos electrónicos
- Grossista de iluminação
- Fornecedor de parafusos
- Fornecedor de equipamentos a energia solar
Sobre CEF - TEL
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito pela empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Informações de contacto
Unit 2, Stafford Park 17, Queensway Link Industrial Estate, TF3 3DN, Telford, Reino Unido
- 01952 201557
4,2
Bom
13 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to select product prompt delivery
3 de novembro de 2025
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The advice from the staff was great
The advice from the staff was great, told to buy online rather than wait for delivery into store,gave me all the details and was here first thing next day.
22 de abril de 2025
Resposta da CEF - TEL
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Fast efficient service and great price
4 de janeiro de 2025
Resposta da CEF - TEL
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager
Good service
9 de julho de 2024
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Non delivery - awful courier service
UPDATE - CEF CUSTOMER SERVICE HAS BEEN EXCELLENT IN RESOLVING ISSUE . STILL POOR COURIER SEVICE .
Non delivery of heaters ordered via courier service .
£1000 order of heaters ordered 4 days in advance for a Friday delivery slot as I arranged to be home to safely accept to enable the install of heaters at job Monday morning.
CEF Telford have tried on Friday and Saturday to contact but unable to contact courier company
, now expecting heaters to be late , job cancelled and heaters left outside in rain
Very poor courier service CEF using need to be aware of this for contractors using .
15 de julho de 2024
Resposta da CEF - TEL
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
What can I say
What can I say, you order and it arrives fast and correct, you don’t need to say anything else really
14 de março de 2024
Resposta da CEF - TEL
Thank you very much for your review Carl.
Best Regards
Adele Feller (Customer Services Manager)
Delivered on time as agreed to time…
Delivered on time as agreed to time slot. Very efficient service.
14 de fevereiro de 2024
Resposta da CEF - TEL
Thank you very much for your review and feedback Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Poor service
Telford Branch on Stafford Park very poor service
The sales manager needs to improve!
12 de dezembro de 2023
Resposta da CEF - TEL
Thank you very much for your review and feedback Andy.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
No trouble ordering
No trouble ordering, came on time , well packed product
I am ready to order more
11 de outubro de 2022
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fast and efficient service as always
4 de março de 2022
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Needed some hard to get Grid switches
Needed some hard to get Grid switches. Found them on CEF website - special order - delivered by DX to local CEF store next day !
Excellent !
10 de janeiro de 2022
Resposta da CEF - TEL
Thank you very much for your review Eric.
Best Regards
Adele Feller (Customer Services Manager)
Great Company always very helpful
10 de novembro de 2021
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
GREAT EXPERIENCE DELIVERED TO SITE…
GREAT EXPERIENCE DELIVERED TO SITE WITHIN 24HRS
13 de setembro de 2021
Resposta da CEF - TEL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
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