I needed a replacement for my 18v makita combi drill and I needed it quick. CEF had not only the cheapest price around for the model I wanted by far, but also had the quickest and cheapest deliv... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I arranged delivery of a bulky consignment to your Milton Keynes Kiln Farm address. Delivered within 24 hours - excellent! Telephone notification from branch - excellent! Abysmal service when I go... Ver mais
Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... Ver mais
A empresa respondeu
Excellent product (a PVA cooling towel) which was a game-changer for me in the heatwave we've just had in the UK. It's clearly an excellent product as it's used by construction workers and it was a re... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de materiais eléctricos
- Empresa de TV cabo
- Grossista de aparelhos electrónicos
- Grossista de iluminação
- Fornecedor de parafusos
- Fornecedor de equipamentos a energia solar
Sobre CEF
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito pela empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Informações de contacto
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,5
Excelente
29 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came on time amd works a treat
Came on time amd works a treat. Would definately use again.
1 de junho de 2026
Resposta da CEF
Thank you very much for your review Cameron.
Best Regards
Adele Feller (Customer Services Manager)
Online is good but the delivery service…
Online is good but the delivery service lets them down
16 de junho de 2026
Resposta da CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Order not received
Unfortunately parcel not recei3vd at time of writing. 3 days overdue
16 de junho de 2026
Resposta da CEF
Thank you for your review Tom.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Every thing is just wrong
Every thing is just wrong . Poor service. Nothing available and force to order on line and pay extra . Why do you have massive branches ?? Very disappointed.
1 de junho de 2026
Resposta da CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Parcel was not delivered when stated
Parcel was not delivered, so ordered again as was advised for next day delivery to different address and turn up a day late to other address.
I still got charge next day delivery.
2 de junho de 2026
Resposta da CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Company is not interested to improve.
Company is not interested to improve.
In spite of giving feedback, company is not bothered.
15 de junho de 2026
Resposta da CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Resposta da CEF
Thank you very much for your review and feedback Steve.
Best Regards
Adele Feller (Customer Services Manager)
happy with the product but your nagged…
happy with the product but your nagged the shit out of me for a review. So here it is
1 de junho de 2026
Resposta da CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
They did what they said they would do!
15 de junho de 2026
Resposta da CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Delivery service letdown.
The ordering process was straightforward and the ordered items were dispatched swiftly on a next working day delivery. Unfortunately, package was not delivered by Hayes DX, apparently because the driver ran out of time. There was no notification from Hayes DX about this and I had to contact CEF to find out what was happening. The package was delivered the following day, however when a payment is made for next day delivery it is not unreasonable to expect that level of service. As Hayes DX is primarily a B2B operation, perhaps CEF should consider an alternative courier for deliveries to residential addresses.
13 de junho de 2026
Resposta da CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Super friendly and helpful!
The guys at the Fulham branch all deserve Gold medals for customer service. I'd had a problem placing an order on line and they went out of their way to get the items to branch in super quick time. Super friendly and helpful!
18 de junho de 2026
Opinião espontânea
Resposta da CEF
Thank you very much for your review and feedback Richard.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service
Brilliant service
I placed a big order online which came next day and 2 items were faulty. Customer service dealt with promptly and had them replaced within two days
14 de junho de 2026
Resposta da CEF
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic service from order to…
Fantastic service from order to delivery,
Highly recommended.
14 de junho de 2026
Resposta da CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Resposta da CEF
Thank you very much for your review Gareth.
Best Regards
Adele Feller (Customer Services Manager)
Resposta da CEF
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Resposta da CEF
Thank you very much for your review Jamie.
Best Regards
Adele Feller (Customer Services Manager)
Don’t bother ordering a delivery if you…
Don’t bother ordering a delivery if you work. They use FEDEX and FEDEX will not deliver without a signature needless to say if you work you will NEVER receive your delivery.
13 de junho de 2026
Resposta da CEF
Thank you for your review Carl.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery
13 de junho de 2026
Resposta da CEF
Thank you very much for your review William.
Best Regards
Adele Feller (Customer Services Manager)
Good service and a great delivery
13 de junho de 2026
Resposta da CEF
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Excellent little machine sitting one…
Excellent little machine sitting one I’ve had now and will buy another.
18 de maio de 2026
Resposta da CEF
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
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