Service was carried out efficiently thank you. One complaint - we had no idea what time the serviceman would call so it meant someone having to stay in the house for the day. We eventually got a pho... Ver mais

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Leia as opiniões dos outros
I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver mais
A empresa respondeu
Alan Geraty has serviced our machine for years. Your company keeps up to date with annual services in an efficient and personable way. We find Alan competent and helpful. He wants us to optimise our f... Ver mais
A empresa respondeu
I was given a day, but no time... Ended up waiting until very late in the day before someone turned up. The guy that came was very efficient, in and out in less than 30 minutes. System works pe... Ver mais
Informações sobre a empresa
- Empresa de purificação de água
- também em
- Fonte de água potável
- Fornecedor de equipamento para amaciamento da água
- Fornecedor de filtros de água
- Fornecedor de refrigeradores de água
- Fornecedor de tratamento de água
Escrito pela empresa
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Informações de contacto
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
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Ian was great very friendly and done a…
Ian was great very friendly and done a great job 👏👏👏

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Excellent service
Easy to book.
Service engineer was excellent and very professional.

Resposta da Culligan Consumer Products Ireland Ltd
Everything fine with service guy but…
Everything fine with service guy but you sent me a bill even though I pay monthly not impressed

Resposta da Culligan Consumer Products Ireland Ltd
Trustworthy company
Prompt response and booking time, paid in advance and services delivered impeccably. Would recommend.

Resposta da Culligan Consumer Products Ireland Ltd
Delighted with the service I received xxx
Engineer delivered a great service and gave well informed maintenance advice.

Resposta da Culligan Consumer Products Ireland Ltd
I am extremely disappointed with the…
I am extremely disappointed with the water filter I recently purchased and the way my complaint has been handled.
The machine was installed in my house, and within just two days, it stopped working. Unfortunately, this happened in the middle of my housewarming event, when I had friends and relatives at my home. As a result, I was unable to provide drinking water to my guests and had to leave the event and urgently purchase water from shops.
Can you imagine how embarrassing and stressful this situation was for me? I purchased and installed this machine specifically so that I would have a reliable supply of drinking water in my home. Instead, it failed almost immediately and created a major problem during an important event.
What makes the situation even worse is your customer service. I emailed your customer service team about the problem, but I received no response to my email. When I eventually called customer care, I was told that an appointment could only be arranged two weeks later.
I find this completely unacceptable. You have installed a machine that appears to be faulty in my home, and I am now expected to manage without drinking water for two weeks. I have already had to spend additional money buying water from shops simply because the product you supplied has failed
So i wont promote this company. There will be good reviews. But my experience was really bad

Resposta da Culligan Consumer Products Ireland Ltd
David
David, our installer was v pleasant, efficient and punctual. He rang a half hour ahead as requested. Satisfied with the service.

Resposta da Culligan Consumer Products Ireland Ltd
Work carried out efficiently at the…
Work carried out efficiently at the agreed time and date.

Resposta da Culligan Consumer Products Ireland Ltd
Excellent Service
Like every year I received message to get the soft water system maintained. I paid online and after couple of days received a call for the date of visit. The person came on the date and performed maintenance. Overall very good experience.

Resposta da Culligan Consumer Products Ireland Ltd
Quick & Efficient
Quick, efficient service. Provided good practical advise on keeping our water softener working well.

Resposta da Culligan Consumer Products Ireland Ltd
higher payment for recurring customers
I set up a recurring order for delivery every three months, but I realized that 15 bags would be too much for that timeframe, so I requested to switch to a six-month schedule. However, they delivered the 15 bags at the three-month mark for €114. I wouldn't have complained about that—I would have simply waited longer before placing the next order—but I checked the website and saw that the price for 15 bags was €84. I don't think it's fair for me to pay more than the website price when I have a scheduled order; not only am I not getting a discount for having a recurring order, but I'm actually ending up worse off.

Resposta da Culligan Consumer Products Ireland Ltd
A very good service
A very good service. The technician was efficient, tidy and very knowledgable. He also listened to my requests and made sure everything was set up just fine. Please commend him for his work. My only grouch with you is the flurry of emails about servicing, the first almost 3 months before the due date and the last after booking. Please don't!

Resposta da Culligan Consumer Products Ireland Ltd
After 3 cancellation by Culligan I have…
After 3 cancellation by Culligan I have to say the Technician was excellent. Did a great service

Resposta da Culligan Consumer Products Ireland Ltd
The service installation…
The service installation man was on time and done his job fast and efficiently, And left no mess and cleaned as he worked very polite and explained everything that I needed to know.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Unorganised
Paid for a service on my system but because there are no technicians in Donegal I had to wait a significant period. Not overly bothered by this. However, I specified a morning appointment twice as I was working the afternoon and was told no problem I’m 2nd on the list. Morning came and went. I was waiting about all day and eventually came in afternoon. I was 5th on the list. Missed my training and was 30 mins late for work. Not the technicians fault, he was dead on. Seems the new owners are looking more for less.

Resposta da Culligan Consumer Products Ireland Ltd
No limescale as long as you remember to…
No limescale as long as you remember to put salts in. Service is great. I would definitely recommend Culligans.

Resposta da Culligan Consumer Products Ireland Ltd
Excellent service technician
Excellent service technician. Good advice. Lovely personality and very efficient.

Resposta da Culligan Consumer Products Ireland Ltd
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